Company lists · Data refreshed September 2026

Top 25 Chat and messaging outsourcing companies based in the United States

RevenueBase identified 602 company matches for chat and messaging outsourcing companies associated with the United States as of September 2026 and tracks 39,658 professional contacts across them, including 10,336 with verified work emails. San Francisco is the largest hub.

This list covers company matches for chat and messaging outsourcing companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
602Companies
39,658Contacts tracked
10,336Verified emails
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The 25 largest chat and messaging outsourcing companies based in the United States

Ranked by team size
Top 25 of 602 company matches for chat and messaging outsourcing companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBelmont, CA, United StatesHQ recorded Sep 27, 20265,001-10,0006,431 contacts →

Exact match

“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchBloomington, IL, United StatesHQ recorded Sep 27, 202610001+5,553 contacts →

Exact match

“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 2026n/a2,026 contacts →

Exact match

“Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchAustin, TX, United StatesHQ recorded Sep 27, 20261,001-5,0001,711 contacts →

Exact match

“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchScottsdale, AZ, United StatesHQ recorded Sep 27, 20261,001-5,0001,638 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchSan Ramon, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,473 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 20261,001-5,0001,444 contacts →

Exact match

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchEl Paso, TX, United StatesHQ recorded Sep 27, 20261,001-5,0001,418 contacts →

Exact match

“DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchNew York, United StatesHQ recorded Sep 27, 20261,001-5,0001,287 contacts →

Exact match

“Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 20261,001-5,000883 contacts →

Exact match

“XtendOps is an AI-powered BPO built for modern customer experience.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchNew York, United StatesHQ recorded Sep 27, 20261,001-5,000860 contacts →

Exact match

“Horatio is a premier, tech-enabled outsourcing partner helping ambitious companies scale customer experience and complex business operations without compromising quality…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchNew York, NY, United StatesHQ recorded Sep 27, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchOrlando, FL, United StatesHQ recorded Sep 27, 2026501-1,000479 contacts →

Exact match

“Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchPortland, OR, United StatesHQ recorded Sep 27, 2026501-1,000453 contacts →

Exact match

“Ruby supports more than businesses with live virtual receptionists and 24/7 chat services.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchPalo Alto, CA, United StatesHQ recorded Sep 27, 2026201-500448 contacts →

Exact match

“SaaS Labs is all about helping sales and support teams reach their full potential.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchSanta Ana, CA, United StatesHQ recorded Sep 27, 2026501-1,000431 contacts →

Exact match

“About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchTulsa, United StatesHQ recorded Sep 27, 2026n/a377 contacts →

Exact match

“iPacesetters”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchFort Lauderdale, FL, United StatesHQ recorded Sep 27, 20261,001-5,000301 contacts →

Exact match

“OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchSan Mateo, CA, United StatesHQ recorded Sep 27, 2026201-500297 contacts →

Exact match

“Sendbird is the AI customer experience company.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchLos Altos, CA, United StatesHQ recorded Sep 27, 202651-200293 contacts →

Exact match

“Founded by a team from Google, Apple, and Intuit, Smith.ai is known for superior call answering services.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchDowntown Redwood City, CA, United StatesHQ recorded Sep 27, 2026201-500267 contacts →

Exact match

“We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchAustin, TX, United StatesHQ recorded Sep 27, 2026201-500247 contacts →

Exact match

“AI agents to engage and delight your customers across Phone calls, Chat, WhatsApp, SMS, Email and Slack.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchSan Mateo, CA, United StatesHQ recorded Sep 27, 2026201-500241 contacts →

Exact match

“Netomi is the enterprise agentic CX platform built for the world's most complex environments.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchAlpharetta, GA, United StatesHQ recorded Sep 27, 202651-200237 contacts →

Exact match

“We solve a critical gap businesses face with employee to client communication, over voice and messaging.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchChicago, IL, United StatesHQ recorded Sep 27, 202651-200232 contacts →

Exact match

“LiveAdmins is one of the leading live chat service providers in the industry.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 602 chat and messaging outsourcing companies based in the United States

See the full list, filter by size, metro and specialty, and access 10,336 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Chat and messaging outsourcing companies based in the United States at a glance

As of Sep 27, 2026
26.1%Verified-email coverage
65.9Average contacts per company
11-50Median size (employees)
7.3%Largest-city concentration · San Francisco
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
191
11-50
226
51-200
108
201-500
41
501-1,000
12
1,001-5,000
18
5,001-10,000
2
10001+
4

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 602 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “chat and messaging outsourcing companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 10,336 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “chat and messaging outsourcing companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many chat and messaging outsourcing companies are there based in the United States?

RevenueBase identified 602 company matches for chat and messaging outsourcing companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Ringcentral tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most chat and messaging outsourcing companies?

San Francisco leads with 44 company records, followed by New York (38) and Austin (18).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 10,336 professional contacts with verified work emails tracked across these 602 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.