Company lists · Data refreshed September 2026

Top 25 Chat and messaging outsourcing companies based in Germany

RevenueBase identified 75 chat and messaging outsourcing companies headquartered in Germany as of September 2026 and tracks 1,326 professional contacts across them, including 379 with verified work emails. Berlin is the largest hub.

This list covers chat and messaging outsourcing companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
75Companies
1,326Contacts tracked
379Verified emails
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The 25 largest chat and messaging outsourcing companies based in Germany

Ranked by team size
Top 25 of 75 chat and messaging outsourcing companies based in Germany, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to chat and messaging outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceOsnabrück, GermanyHQ checked Sep 27, 20261,001-5,000294 contacts →

Indirect evidence

“KIKXXL wurde von Andreas Kremer gegründet.”

Source: RevenueBase Database · checked Sep 27, 2026
2Indirect evidenceMünster, GermanyHQ checked Sep 27, 2026201-500120 contacts →

Indirect evidence

“DSaF - Ihre Experten für digitalen Kundenservice.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceHamburg, GermanyHQ checked Sep 27, 2026201-500112 contacts →

Indirect evidence

“Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceBerlin, GermanyHQ checked Sep 27, 202651-200104 contacts →

Indirect evidence

“Superchat helps businesses communicate with their customers the way people already communicate with friends and family: via text.”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceBerlin, GermanyHQ checked Sep 27, 202651-20083 contacts →

Indirect evidence

“charles is a Berlin-based Conversational AI & CRM and Meta Solution Partner.”

Source: RevenueBase Database · checked Sep 27, 2026
6Indirect evidenceSaarbrücken, GermanyHQ checked Sep 27, 202651-20045 contacts →

Indirect evidence

“Kundenkommunikation einfach gemacht.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceOldenburg (oldb.), GermanyHQ checked Sep 27, 2026201-50038 contacts →

Indirect evidence

“Call-Center & Service-Dienstleister überzeugt auf 1.998qm mit über 180 festen Mitarbeitern, durch Qualität, Effizienz & Transparenz.”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceFrankfurt, GermanyHQ checked Sep 27, 202651-20036 contacts →

Indirect evidence

“CCT is leading the way in Multi-Experience customer engagement solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceKöln, GermanyHQ checked Sep 27, 202651-20031 contacts →

Indirect evidence

“Sie haben erkannt, dass überzeugender Kundenservice der entscheidende Faktor im Wettbewerb sein kann?”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceHamburg, GermanyHQ checked Sep 27, 202611-5027 contacts →

Indirect evidence

“knowhere is a Hamburg agency founded in 2015 and specializing in the implementation of intelligent chatbots.”

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidenceAugsburg, GermanyHQ checked Sep 27, 2026201-50024 contacts →

Indirect evidence

“Die Mitarbeiter der Dialog-Factory bieten weit mehr Service als ein klassisches Callcenter.”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidenceFrankfurt, GermanyHQ checked Sep 27, 202611-5019 contacts →

Indirect evidence

“atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.”

Source: RevenueBase Database · checked Sep 27, 2026
13Indirect evidenceMannheim, GermanyHQ checked Sep 27, 2026201-50019 contacts →

Indirect evidence

“HEAR THE SMILE IN OUR VOICE At LUATEL, we don’t just deliver customer support, we create meaningful customer experiences at scale.”

Source: RevenueBase Database · checked Sep 27, 2026
14Indirect evidenceBerlin, GermanyHQ checked Sep 27, 202611-5014 contacts →

Indirect evidence

“Welcome to KINOVA - Your Trusted Partner in AI-Powered Customer Service Solutions!”

Source: RevenueBase Database · checked Sep 27, 2026
15Indirect evidenceStuttgart, GermanyHQ checked Sep 27, 202651-20014 contacts →

Indirect evidence

“Kundenservice, der überzeugt – dafür steht die EUA.”

Source: RevenueBase Database · checked Sep 27, 2026
16Indirect evidenceNürnberg, GermanyHQ checked Sep 27, 20261-1013 contacts →

Indirect evidence

“Since 2012, Flexperto has played a central role in the digital customer communication of numerous leading enterprises, including major insurance and financial service providers as…”

Source: RevenueBase Database · checked Sep 27, 2026
17Partial evidenceBerlin, GermanyHQ checked Sep 27, 202651-20011 contacts →

Partial evidence

“Make messaging your #1 CRM channel to build lifelong customer relationships.”

Source: RevenueBase Database · checked Sep 27, 2026
18Indirect evidenceHamburg, GermanyHQ checked Sep 27, 202611-5010 contacts →

Indirect evidence

“Die optimise-it GmbH aus dem Hamburger Süden bietet seit über 10 Jahren innovative Online-Lösungen für High-Traffic Websites und Großunternehmen an.”

Source: RevenueBase Database · checked Sep 27, 2026
19Indirect evidenceKölln-reisiek, GermanyHQ checked Sep 27, 202611-508 contacts →

Indirect evidence

“Was macht eigentlich CallOne?”

Source: RevenueBase Database · checked Sep 27, 2026
20Indirect evidenceNürnberg, GermanyHQ checked Sep 27, 202651-2007 contacts →

Indirect evidence

“No matter which channel your clients prefer, ChatWerk combines the most popular messengers into one inbox.”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceMünchen, GermanyHQ checked Sep 27, 202651-2006 contacts →

Indirect evidence

“Anbieter von Customer Centric Services - Conversational Commerce as a Service - Social Commerce - Messenger Agnostic Communication Service - Flexible Communication Platform…”

Source: RevenueBase Database · checked Sep 27, 2026
22Indirect evidenceBerlin, GermanyHQ checked Sep 27, 20261-106 contacts →

Indirect evidence

“Die Welt dreht sich immer schneller und schneller.”

Source: RevenueBase Database · checked Sep 27, 2026
23Indirect evidenceBruchköbel, GermanyHQ checked Sep 27, 20261-105 contacts →

Indirect evidence

“What is the goal of Corporate AI Solutions?”

Source: RevenueBase Database · checked Sep 27, 2026
24Indirect evidenceJena, GermanyHQ checked Sep 27, 20261-105 contacts →

Indirect evidence

“Optimiere Dein Kerngeschäft und schaffe Dir und Deinem Team dadurch mehr Fokus-Arbeitszeit!”

Source: RevenueBase Database · checked Sep 27, 2026
25Indirect evidenceOldenburg (oldb.), GermanyHQ checked Sep 27, 202611-505 contacts →

Indirect evidence

“INEXSO – Smarte E-Mail-Management und Omnichannel-Lösungen für den Kundenservice.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 75 chat and messaging outsourcing companies based in Germany

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Chat and messaging outsourcing companies based in Germany at a glance

As of Sep 27, 2026
28.6%Verified-email coverage
17.7Average contacts per company
11-50Median size (employees)
18.7%Largest-city concentration · Berlin
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
28
11-50
18
51-200
18
201-500
8
501-1,000
1
1,001-5,000
2

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 75 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among chat and messaging outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “chat and messaging outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names chat and messaging outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among chat and messaging outsourcing companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 379 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names chat and messaging outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many chat and messaging outsourcing companies are there based in Germany?

RevenueBase identified 75 chat and messaging outsourcing companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Kikxxl Gmbh, headquartered in Osnabruck, tops this list with the largest team on record.

Which city has the most chat and messaging outsourcing companies?

Berlin leads with 14 headquartered companies, followed by Hamburg (6) and Koln (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 379 verified decision-maker contacts tracked across these 75 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.