Company lists · Data verified August 2026

Top 25 Call center outsourcing companies based in South Africa

Name: Call center outsourcing companies based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Verified Aug 28, 2026 137 companies tracked

There are 137 call center outsourcing companies headquartered in South Africa (RevenueBase, August 2026). RevenueBase tracks 12,723 professional contacts across them, including 1,412 with verified work emails and 161 with mobile numbers. Cape Town is the largest hub.

This list covers call center outsourcing companies headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Data current as of August 28, 2026.

137Companies

12,723Contacts tracked

1,412Verified emails

161Mobile numbers

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The 25 largest call center outsourcing companies based in South Africa

Ranked by team size

Top 25 of 137 call center outsourcing companies based in South Africa, ranked by team size, largest first. Data verified Aug 28, 2026. Click a count to unlock that company's people.
#	Company	HQ	Employees	Contacts	Verified emails
1	Merchants	Johannesburg	5,001-10,000	3,583	419
2	Outworx Contact Centre	Durban	1,001-5,000	1,448	300
3	Rewardsco	Umhlanga Durban	1,001-5,000	914	3
4	Talksure	Umhlanga Durban	501-1,000	717	86
5	Custom Connect	Durban	1,001-5,000	545	85
6	Callforce Outsourcing Specialists	Johannesburg	1,001-5,000	543	6
7	Icontact BPO	Johannesburg	1,001-5,000	514	111
8	Capita South Africa	Cape Town	1,001-5,000	459	74
9	Synergy Contact Centre	Ethekwini	1,001-5,000	434	48
10	13ten	Durban	501-1,000	281	1
11	Mango5	Cape Town	201-500	272	58
12	Bespoke International	Durban	5,001-10,000	214	16
13	Italk International	Randburg	1,001-5,000	208	20
14	Intellibpo	Johannesburg	501-1,000	162	25
15	Procera	Ethekwini	1,001-5,000	150	7
16	Tchgroup The Consumer Helpline	Umhlanga Durban	201-500	99	22
17	CXI	Cape Town	201-500	98	35
18	Altron People Solutions	Randburg	n/a	82	4
19	Ec3 South Africa	Durban	201-500	82	1
20	Altitude BPO	Johannesburg	501-1,000	72	1
21	The Unlimited Global Business Solutions	Durban	1,001-5,000	48	4
22	ELS Customer Experience	Johannesburg	201-500	37	11
23	Coracall	Umhlanga Rocks Durban	201-500	35	1
24	Connect BPS	Mount Edgecombe Durban	1,001-5,000	32	6
25	Omnichannel Communications PTY LTD	Johannesburg	51-200	24	6

Showing 25 of 137 call center outsourcing companies based in South Africa

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Call center outsourcing companies based in South Africa at a glance

As of Aug 28, 2026

51-200Median size (employees)

Cape TownLargest hub · 30 HQs

161Contacts with mobile numbers

7Emails re-verified in last 30 days

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Call center outsourcing companies by metro

Metro	Companies
Call center outsourcing companies in Cape Town	30
Call center outsourcing companies in Durban	21
Call center outsourcing companies in Johannesburg	19
Call center outsourcing companies in Randburg	9
Call center outsourcing companies in Pretoria	6
Call center outsourcing companies in Ethekwini	6
Call center outsourcing companies in Umhlanga Durban	4
Call center outsourcing companies in City Of Tshwane	3

How this list was built

Source: The RevenueBase company graph: 21.3 million companies and 398.9 million professional contacts resolved from primary sources.
Inclusion: Companies whose own business descriptions match “call center outsourcing companies”, with match quality audited by blind human judging, and headquartered in South Africa.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Contact records re-verify on a rolling cadence; 7 contacts on this list were re-verified in the last 30 days.
Refresh: Lists are refreshed periodically as the underlying company graph is re-verified. Last verified Aug 28, 2026.

Frequently asked

How many call center outsourcing companies are there based in South Africa?

There are 137 call center outsourcing companies headquartered in South Africa as of August 2026 (RevenueBase).

What is the largest company on this list?

Merchants, headquartered in Johannesburg, tops this list with the largest team on record.

Which city has the most call center outsourcing companies?

Cape Town leads with 30 headquartered companies, followed by Durban (21) and Johannesburg (19).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,412 verified decision-maker contacts tracked across these 137 companies.

How current is this list?

The list is refreshed periodically as the underlying company graph is re-verified. It was last verified on August 28, 2026.

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About this data

RevenueBase is a B2B contact data platform. Its company graph covers 21.3 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph, the same data that powers RevenueBase's B2B data products and the free research portal.