Company lists · Data refreshed September 2026

Top 25 Call center outsourcing companies based in Brazil

RevenueBase identified 201 call center outsourcing companies headquartered in Brazil as of September 2026 and tracks 38,413 professional contacts across them, including 1,441 with verified work emails. Sao Paulo is the largest hub.

This list covers call center outsourcing companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
201Companies
38,413Contacts tracked
1,441Verified emails
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The 25 largest call center outsourcing companies based in Brazil

Ranked by team size
Top 25 of 201 call center outsourcing companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to call center outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceUberlândia, BrazilHQ checked Sep 14, 20265,001-10,0004,126 contacts →

Strong evidence

“Mais que call center: soluções que transformam o seu negócio e a jornada dos clientes!”

Source: RevenueBase Database · checked Sep 14, 2026
2Partial evidenceSao Paulo, BrazilHQ checked Sep 14, 202610001+3,914 contacts →

Partial evidence

“Vikstar is one of the biggest contact centers of Brazil.”

Source: RevenueBase Database · checked Sep 14, 2026
3Partial evidenceTaboão Da Serra, BrazilHQ checked Sep 14, 20265,001-10,0003,785 contacts →

Partial evidence

“Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.”

Source: RevenueBase Database · checked Sep 14, 2026
4Partial evidenceSão Paulo, BrazilHQ checked Sep 14, 202610001+2,859 contacts →

Partial evidence

“Líder em Contact Center na América Latina e um dos maiores do mundo em BPO, especializado em soluções para gestão do relacionamento com o consumidor, o Grupo Contax atua de…”

Source: RevenueBase Database · checked Sep 14, 2026
5Indirect evidenceGoiania, BrazilHQ checked Sep 14, 20265,001-10,0002,176 contacts →

Indirect evidence

“Somos a Tahto, uma empresa referência em soluções de CX e BPO.”

Source: RevenueBase Database · checked Sep 14, 2026
6Partial evidenceCuritiba, BrazilHQ checked Sep 14, 20261,001-5,0001,312 contacts →

Partial evidence

“A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.”

Source: RevenueBase Database · checked Sep 14, 2026
7Indirect evidenceBarueri, BrazilHQ checked Sep 14, 20261,001-5,0001,234 contacts →

Indirect evidence

“A Parla!”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceSão Luís, BrazilHQ checked Sep 14, 20261,001-5,0001,173 contacts →

Indirect evidence

“Em 19 anos de mercado, a Logos tem ampla experiência nas áreas de Atendimento Presencial e Teleatendimento.”

Source: RevenueBase Database · checked Sep 14, 2026
9Indirect evidenceGoiânia, BrazilHQ checked Sep 14, 202610001+1,058 contacts →

Indirect evidence

“Em breve uma nova página da BTCC Conexão Cliente.”

Source: RevenueBase Database · checked Sep 14, 2026
10Partial evidenceBarra Mansa, BrazilHQ checked Sep 14, 20261,001-5,000926 contacts →

Partial evidence

“A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.”

Source: RevenueBase Database · checked Sep 14, 2026
11Partial evidenceFortaleza, BrazilHQ checked Sep 14, 20261,001-5,000701 contacts →

Partial evidence

“A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.”

Source: RevenueBase Database · checked Sep 14, 2026
12Partial evidenceRio De Janeiro, BrazilHQ checked Sep 14, 20261,001-5,000529 contacts →

Partial evidence

“A ATN Contact Center é especialista em Relacionamento com Clientes e BPO, com 29 anos de experiência transformando a forma como empresas se conectam com seus consumidores.”

Source: RevenueBase Database · checked Sep 14, 2026
13Indirect evidenceSão Paulo, BrazilHQ checked Sep 14, 2026201-500474 contacts →

Indirect evidence

“A HOME AGENT S.A.”

Source: RevenueBase Database · checked Sep 14, 2026
14Indirect evidenceSão Paulo, BrazilHQ checked Sep 14, 2026501-1,000359 contacts →

Indirect evidence

“Com uma perspectiva que parte do ponto de vista do cliente, a Vermont oferece um atendimento Omnichannel para o Sucesso na Jornada do Cliente do Pré ao Pós-Vendas.”

Source: RevenueBase Database · checked Sep 14, 2026
15Indirect evidenceSao Paulo, BrazilHQ checked Sep 14, 2026201-500359 contacts →

Indirect evidence

“SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.”

Source: RevenueBase Database · checked Sep 14, 2026
16Strong evidenceSao Paulo, BrazilHQ checked Sep 14, 202610001+305 contacts →

Strong evidence

“Fundada em 2006, a AlmavivA do Brasil é uma das principais empresas do segmento de contact center e a única a oferecer soluções inovadoras de Business Process Outsourcing (BPO)…”

Source: RevenueBase Database · checked Sep 14, 2026
17Indirect evidenceSão Paulo, BrazilHQ checked Sep 14, 2026501-1,000283 contacts →

Indirect evidence

“Transformamos a interação entre empresas e seus clientes, otimizando processos, reduzindo custos e entregando resultados excepcionais.”

Source: RevenueBase Database · checked Sep 14, 2026
18Partial evidenceSanto Amaro Da Imperatriz, BrazilHQ checked Sep 14, 2026501-1,000248 contacts →

Partial evidence

“Estamos prontos para lhe atender em diversos pontos do país, oferecendo serviços de Contact Center, Telefonia e Tecnologia.”

Source: RevenueBase Database · checked Sep 14, 2026
19Partial evidenceSete Lagoas, BrazilHQ checked Sep 14, 2026201-500140 contacts →

Partial evidence

“Somos uma empresa de contact center, apaixonada por entregar excelência na experiência do cliente.”

Source: RevenueBase Database · checked Sep 14, 2026
20Indirect evidenceBarueri, BrazilHQ checked Sep 14, 202651-20094 contacts →

Indirect evidence

“Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…”

Source: RevenueBase Database · checked Sep 14, 2026
21Strong evidenceVitória, BrazilHQ checked Sep 14, 202651-20093 contacts →

Strong evidence

“A Ivox é uma empresa de Call Center mas que vende mais do que isso, seu conceito é a entrega de SOLUÇÕES DE ATENDIMENTO, para o cliente que precisa de eficiência através de: •…”

Source: RevenueBase Database · checked Sep 14, 2026
22Partial evidenceTaboão Da Serra, BrazilHQ checked Sep 14, 2026501-1,00086 contacts →

Partial evidence

“A Quality Contact Center ® é formada por uma equipe de talentos altamente qualificados compondo uma cultura com a marca da inovação e da agilidade, apontando sempre “para o foco…”

Source: RevenueBase Database · checked Sep 14, 2026
23Indirect evidenceSao Paulo, BrazilHQ checked Sep 14, 202651-20084 contacts →

Indirect evidence

“Ganhamos tempo para empresas que se relacionam com os clientes ao reduzir custos e aumentar produtividade desde 2007.”

Source: RevenueBase Database · checked Sep 14, 2026
24Indirect evidenceVotorantim, BrazilHQ checked Sep 14, 202651-20083 contacts →

Indirect evidence

“Nossa Missão desenvolver soluções inovadoras para o mercado de atendimento ao cliente de forma eficaz, priorizando as reais necessidades e inovando com base em indicadores de…”

Source: RevenueBase Database · checked Sep 14, 2026
25Indirect evidenceSão Paulo, BrazilHQ checked Sep 14, 202651-20073 contacts →

Indirect evidence

“Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e…”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 25 of 201 call center outsourcing companies based in Brazil

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Call center outsourcing companies based in Brazil at a glance

As of Sep 14, 2026
3.8%Verified-email coverage
191.1Average contacts per company
51-200Median size (employees)
28.9%Largest-city concentration · Sao Paulo
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
34
11-50
55
51-200
51
201-500
27
501-1,000
12
1,001-5,000
14
5,001-10,000
4
10001+
4

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 201 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Brazil whose own description of what they do matches “call center outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call center outsourcing companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,441 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Call center outsourcing companies by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center outsourcing companies are there based in Brazil?

RevenueBase identified 201 call center outsourcing companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Callink, headquartered in Uberlandia, tops this list with the largest team on record.

Which city has the most call center outsourcing companies?

Sao Paulo leads with 58 headquartered companies, followed by Rio De Janeiro (10) and Barueri (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,441 verified decision-maker contacts tracked across these 201 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.