Company lists · Data refreshed September 2026

Top 17 Call center infrastructure software companies based in South Africa

RevenueBase identified 39 call center infrastructure software companies headquartered in South Africa as of September 2026 and tracks 519 professional contacts across them, including 120 with verified work emails. Johannesburg is the largest hub.

This list covers call center infrastructure software companies headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
39Companies
519Contacts tracked
120Verified emails
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The 17 largest call center infrastructure software companies based in South Africa

Ranked by team size
Top 17 of 39 call center infrastructure software companies based in South Africa, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to call center infrastructure software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceDurban, South AfricaHQ checked Sep 14, 2026201-50082 contacts →

Partial evidence

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Source: RevenueBase Database · checked Sep 14, 2026
2Partial evidenceMidrand, South AfricaHQ checked Sep 14, 202651-20051 contacts →

Partial evidence

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Source: RevenueBase Database · checked Sep 14, 2026
3Strong evidenceMidrand, South AfricaHQ checked Sep 14, 202611-5050 contacts →

Strong evidence

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Source: RevenueBase Database · checked Sep 14, 2026
4Indirect evidenceJohannesburg, South AfricaHQ checked Sep 14, 202651-20026 contacts →

Indirect evidence

“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…”

Source: RevenueBase Database · checked Sep 14, 2026
5Indirect evidencePretoria, South AfricaHQ checked Sep 14, 202651-20022 contacts →

Indirect evidence

“Every business wants to maximize sales and customer satisfaction levels.”

Source: RevenueBase Database · checked Sep 14, 2026
6Indirect evidenceJohannesburg, South AfricaHQ checked Sep 14, 202611-5020 contacts →

Indirect evidence

“DataVoice is focused on being the industry leader in interaction recording and management, with a rich history of “world firsts” in the voice recording and interaction space, and…”

Source: RevenueBase Database · checked Sep 14, 2026
7Strong evidenceDurban, South AfricaHQ checked Sep 14, 202651-20017 contacts →

Strong evidence

“Interactive Solutions began as a Software Development company and its primarily focus on developing bespoke software for the Contact Centre industry, specialising in Debt…”

Source: RevenueBase Database · checked Sep 14, 2026
8Strong evidenceNelson Mandela Bay, South AfricaHQ checked Sep 14, 202611-5014 contacts →

Strong evidence

“Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…”

Source: RevenueBase Database · checked Sep 14, 2026
9Indirect evidenceFourways, South AfricaHQ checked Sep 14, 202611-5012 contacts →

Indirect evidence

“Unlocking the communication potential of your business through the delivery of world-class enterprise telephony solutions.”

Source: RevenueBase Database · checked Sep 14, 2026
10Partial evidencePretoria, South AfricaHQ checked Sep 14, 202611-5010 contacts →

Partial evidence

“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics”

Source: RevenueBase Database · checked Sep 14, 2026
11Indirect evidenceJohannesburg, South AfricaHQ checked Sep 14, 202611-507 contacts →

Indirect evidence

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Source: RevenueBase Database · checked Sep 14, 2026
12Partial evidenceSomerset West, South AfricaHQ checked Sep 14, 202611-507 contacts →

Partial evidence

“Bizvoip stands for the development and hosting of massive telephony applications, with support, hosting and software development being its largest divisions.”

Source: RevenueBase Database · checked Sep 14, 2026
13Partial evidenceRoodepoort, South AfricaHQ checked Sep 14, 202611-507 contacts →

Partial evidence

“Reputable IT Software, Hardware, and Telecommunications solutions provider specializing in Callcentre solutions and implementation.”

Source: RevenueBase Database · checked Sep 14, 2026
14Partial evidencePretoria, South AfricaHQ checked Sep 14, 202611-507 contacts →

Partial evidence

“Case Manager provides everything you need to achieve contact center excellence.”

Source: RevenueBase Database · checked Sep 14, 2026
15Partial evidenceJohannesburg, South AfricaHQ checked Sep 14, 202611-505 contacts →

Partial evidence

“Nimbus Group Global delivers next-generation contact center and analytics solutions that empower businesses to engage smarter, operate leaner, and grow faster.”

Source: RevenueBase Database · checked Sep 14, 2026
16Strong evidenceMidrand, South AfricaHQ checked Sep 14, 202611-505 contacts →

Strong evidence

Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.”

Source: RevenueBase Database · checked Sep 14, 2026
17Indirect evidenceJohannesburg, South AfricaHQ checked Sep 14, 20261-103 contacts →

Indirect evidence

“At Ukuvela Group we believe that technology is only as powerful as the human connection it facilitates.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 17 of 39 call center infrastructure software companies based in South Africa

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Call center infrastructure software companies based in South Africa at a glance

As of Sep 14, 2026
23.1%Verified-email coverage
13.3Average contacts per company
11-50Median size (employees)
25.6%Largest-city concentration · Johannesburg
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
6
11-50
21
51-200
7
201-500
2
501-1,000
1
1,001-5,000
1
10001+
1

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 39 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center infrastructure software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in South Africa whose own description of what they do matches “call center infrastructure software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center infrastructure software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call center infrastructure software companies, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 120 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center infrastructure software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center infrastructure software companies are there based in South Africa?

RevenueBase identified 39 call center infrastructure software companies headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Ec3 South Africa, headquartered in Durban, tops this list with the largest team on record.

Which city has the most call center infrastructure software companies?

Johannesburg leads with 10 headquartered companies, followed by Midrand (5) and Pretoria (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 120 verified decision-maker contacts tracked across these 39 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.