Company lists · Data refreshed September 2026

Top 25 Call center infrastructure software companies based in Canada

RevenueBase identified 68 call center infrastructure software companies headquartered in Canada as of September 2026 and tracks 2,351 professional contacts across them, including 318 with verified work emails. Toronto is the largest hub.

This list covers call center infrastructure software companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
68Companies
2,351Contacts tracked
318Verified emails
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The 25 largest call center infrastructure software companies based in Canada

Ranked by team size
Top 25 of 68 call center infrastructure software companies based in Canada, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to call center infrastructure software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceMontréal, QC, CanadaHQ checked Sep 14, 2026201-500246 contacts →

Strong evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Sep 14, 2026
2Indirect evidenceToronto, ON, CanadaHQ checked Sep 14, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026
3Strong evidenceSydney, NS, CanadaHQ checked Sep 14, 20261,001-5,000184 contacts →

Strong evidence

“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).”

Source: RevenueBase Database · checked Sep 14, 2026
4Partial evidenceMarkham, ON, CanadaHQ checked Sep 14, 202651-20099 contacts →

Partial evidence

“ComputerTalk's ice is a native Microsoft Teams contact center solution.”

Source: RevenueBase Database · checked Sep 14, 2026
5Indirect evidenceRichmond Hill, ON, CanadaHQ checked Sep 14, 202651-20062 contacts →

Indirect evidence

“Star Telecom is a Cloud Communications and Customer Experience solutions provider based in Toronto, Canada with customers spanning North America and Europe.”

Source: RevenueBase Database · checked Sep 14, 2026
6Strong evidenceToronto, ON, CanadaHQ checked Sep 14, 2026501-1,00050 contacts →

Strong evidence

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Source: RevenueBase Database · checked Sep 14, 2026
7Indirect evidenceToronto, ON, CanadaHQ checked Sep 14, 202651-20046 contacts →

Indirect evidence

“Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceLaval, QC, CanadaHQ checked Sep 14, 202651-20038 contacts →

Indirect evidence

“Group Elite Communications Inc.”

Source: RevenueBase Database · checked Sep 14, 2026
9Partial evidenceOshawa, ON, CanadaHQ checked Sep 14, 202611-5028 contacts →

Partial evidence

“Resource Software International Ltd.(RSI) is a world leader in producing products, training and resources that manage, control and reduce the expense of communication facilities…”

Source: RevenueBase Database · checked Sep 14, 2026
10Partial evidenceMontréal, QC, CanadaHQ checked Sep 14, 202611-5025 contacts →

Partial evidence

“Established in 2003 Paxyl is a leading specialist in multimedia contact center solutions.”

Source: RevenueBase Database · checked Sep 14, 2026
11Partial evidenceSaint-laurent, CanadaHQ checked Sep 14, 202611-5024 contacts →

Partial evidence

“Aheeva – The Most Flexible Contact Center Solution Aheeva delivers the ultimate flexibility in contact center solutions, ensuring businesses can adapt and scale with ease.”

Source: RevenueBase Database · checked Sep 14, 2026
12Partial evidenceWinnipeg, CanadaHQ checked Sep 14, 202651-20023 contacts →

Partial evidence

“eCom Customer Care is a growing customer contact center staying true to it's Mom and Pop roots.”

Source: RevenueBase Database · checked Sep 14, 2026
13Strong evidenceFredericton, NB, CanadaHQ checked Sep 14, 202611-5017 contacts →

Strong evidence

“Indosoft inc’s call & contact center software surpasses expectations with the breadth of its offerings and services.”

Source: RevenueBase Database · checked Sep 14, 2026
14Partial evidenceSaint-jérôme, QC, CanadaHQ checked Sep 14, 202651-20015 contacts →

Partial evidence

“Notre centre de contact client soutient les efforts de vente et de support à la clientèle des entreprises en proposant des solutions éprouvées en gestion des contacts clients.”

Source: RevenueBase Database · checked Sep 14, 2026
15Partial evidenceOttawa, ON, CanadaHQ checked Sep 14, 202611-5014 contacts →

Partial evidence

“TASKE delivers intelligent, cloud-based contact center solutions for Amazon Connect and beyond, helping organizations reimagine customer experience while optimizing operations.”

Source: RevenueBase Database · checked Sep 14, 2026
16Partial evidenceVancouver, BC, CanadaHQ checked Sep 14, 202651-20012 contacts →

Partial evidence

“Agents Republic: Your AI-powered Global Contact Center Partner Based in Vancouver, Canada, Agents Republic specializes in delivering cutting-edge contact center solutions through…”

Source: RevenueBase Database · checked Sep 14, 2026
17Strong evidenceMont-royal, QC, CanadaHQ checked Sep 14, 202651-20011 contacts →

Strong evidence

“Solutions facile pour l'impartition des contacts clients Outsourcing call center solutions made easy”

Source: RevenueBase Database · checked Sep 14, 2026
18Indirect evidenceToronto, ON, CanadaHQ checked Sep 14, 202611-509 contacts →

Indirect evidence

“Global enterprises trust imimobile to help them manage business-critical customer interactions at scale.”

Source: RevenueBase Database · checked Sep 14, 2026
19Partial evidenceBrampton, ON, CanadaHQ checked Sep 14, 202651-2008 contacts →

Partial evidence

“Xentrax specializes in Customer Experience Management and Workforce Optimization solutions for the Contact Centre.”

Source: RevenueBase Database · checked Sep 14, 2026
20Partial evidenceToronto, ON, CanadaHQ checked Sep 14, 202651-2008 contacts →

Partial evidence

“Telax offers the leading Cloud Contact Software as a Service solution (CCaaS) combining the most robust suite of features with carrier-grade reliability, and world class…”

Source: RevenueBase Database · checked Sep 14, 2026
21Indirect evidenceMontreal, QC, CanadaHQ checked Sep 14, 202611-507 contacts →

Indirect evidence

“Oxilio est un chef de file incontournable en gestion de l'expérience client et en gestion des interactions, pour des fins d'analyse et/ou de conformité.”

Source: RevenueBase Database · checked Sep 14, 2026
22Partial evidenceToronto, ON, CanadaHQ checked Sep 14, 202651-2007 contacts →

Partial evidence

“In today’s multi-channel, multi-touch world, the interaction customers have with your frontline, contact center employees (perhaps the only human interaction) has become even more…”

Source: RevenueBase Database · checked Sep 14, 2026
23Indirect evidenceToronto, ON, CanadaHQ checked Sep 14, 202651-2007 contacts →

Indirect evidence

“IntelliResponse is now part of [24]7.”

Source: RevenueBase Database · checked Sep 14, 2026
24Indirect evidenceToronto, CanadaHQ checked Sep 14, 202611-506 contacts →

Indirect evidence

“Cinareo is an innovative SaaS solution for capacity planning that complements any WFM platform and sets a new standard for workforce planning and decision support for…”

Source: RevenueBase Database · checked Sep 14, 2026
25Partial evidenceToronto, CanadaHQ checked Sep 14, 202611-506 contacts →

Partial evidence

“Softcom provides leading technology solutions for Contact Center Business Intelligence.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 25 of 68 call center infrastructure software companies based in Canada

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Call center infrastructure software companies based in Canada at a glance

As of Sep 14, 2026
13.5%Verified-email coverage
34.6Average contacts per company
51-200Median size (employees)
19.1%Largest-city concentration · Toronto
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
9
11-50
24
51-200
23
201-500
3
501-1,000
5
1,001-5,000
2
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 68 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center infrastructure software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “call center infrastructure software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center infrastructure software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call center infrastructure software companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 318 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center infrastructure software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center infrastructure software companies are there based in Canada?

RevenueBase identified 68 call center infrastructure software companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Voxdata, headquartered in Montreal, tops this list with the largest team on record.

Which city has the most call center infrastructure software companies?

Toronto leads with 13 headquartered companies, followed by Montreal (9) and Ottawa (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 318 verified decision-maker contacts tracked across these 68 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.