Company lists · Data refreshed September 2026

Top 25 Call center CRM software companies based in Canada

RevenueBase identified 95 call center CRM software companies headquartered in Canada as of September 2026 and tracks 4,235 professional contacts across them, including 493 with verified work emails. Toronto is the largest hub.

This list covers call center CRM software companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
95Companies
4,235Contacts tracked
493Verified emails
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The 25 largest call center CRM software companies based in Canada

Ranked by team size
Top 25 of 95 call center CRM software companies based in Canada, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to call center CRM software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceMontréal, CanadaHQ checked Sep 27, 2026501-1,000589 contacts →

Partial evidence

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceHalifax, NS, CanadaHQ checked Sep 27, 2026501-1,000367 contacts →

Partial evidence

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Source: RevenueBase Database · checked Sep 27, 2026
3Strong evidenceMontréal, QC, CanadaHQ checked Sep 27, 2026201-500246 contacts →

Strong evidence

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Source: RevenueBase Database · checked Sep 27, 2026
4Indirect evidenceToronto, ON, CanadaHQ checked Sep 27, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 27, 2026
5Partial evidenceToronto, ON, CanadaHQ checked Sep 27, 2026201-500201 contacts →

Partial evidence

“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceMarkham, ON, CanadaHQ checked Sep 27, 202651-20099 contacts →

Partial evidence

“ComputerTalk's ice is a native Microsoft Teams contact center solution.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceVancouver, BC, CanadaHQ checked Sep 27, 202651-20073 contacts →

Indirect evidence

“Readymode is a cloud-based, outbound customer engagement platform built for sales teams.”

Source: RevenueBase Database · checked Sep 27, 2026
8Indirect evidenceCalgary, AB, CanadaHQ checked Sep 27, 2026201-50058 contacts →

Indirect evidence

“Line One.”

Source: RevenueBase Database · checked Sep 27, 2026
9Strong evidenceToronto, ON, CanadaHQ checked Sep 27, 2026501-1,00050 contacts →

Strong evidence

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Source: RevenueBase Database · checked Sep 27, 2026
10Indirect evidenceToronto, ON, CanadaHQ checked Sep 27, 202651-20046 contacts →

Indirect evidence

“Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 27, 2026
11Indirect evidenceCalgary, AB, CanadaHQ checked Sep 27, 202611-5035 contacts →

Indirect evidence

“You are committed to creating exceptional customer experiences, with the right technology by your side.”

Source: RevenueBase Database · checked Sep 27, 2026
12Indirect evidence200, CanadaHQ checked Sep 27, 20261,001-5,00028 contacts →

Indirect evidence

“Spécialiste de la Relation clients.”

Source: RevenueBase Database · checked Sep 27, 2026
13Partial evidenceMontréal, QC, CanadaHQ checked Sep 27, 202611-5025 contacts →

Partial evidence

“Established in 2003 Paxyl is a leading specialist in multimedia contact center solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
14Partial evidenceSaint-laurent, CanadaHQ checked Sep 27, 202611-5024 contacts →

Partial evidence

“Aheeva – The Most Flexible Contact Center Solution Aheeva delivers the ultimate flexibility in contact center solutions, ensuring businesses can adapt and scale with ease.”

Source: RevenueBase Database · checked Sep 27, 2026
15Partial evidenceWinnipeg, CanadaHQ checked Sep 27, 202651-20023 contacts →

Partial evidence

“eCom Customer Care is a growing customer contact center staying true to it's Mom and Pop roots.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidenceBurlington, ON, CanadaHQ checked Sep 27, 202611-5019 contacts →

Partial evidence

“Idea Factor Inc has specialized in Omnichannel Contact Centres and Omnichannel Lead Generation, Surveys, Market Intelligence and Mystery Shopper Campaigns for more than 25 years.”

Source: RevenueBase Database · checked Sep 27, 2026
17Strong evidenceFredericton, NB, CanadaHQ checked Sep 27, 202611-5017 contacts →

Strong evidence

“Indosoft inc’s call & contact center software surpasses expectations with the breadth of its offerings and services.”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceShawinigan, QC, CanadaHQ checked Sep 27, 202651-20015 contacts →

Partial evidence

“Comméléo combine la gamme complète de services en centre d'appels à des solutions d'affaires novatrices et adaptées aux besoins de sa clientèle.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceSaint-jérôme, QC, CanadaHQ checked Sep 27, 202651-20015 contacts →

Partial evidence

“Notre centre de contact client soutient les efforts de vente et de support à la clientèle des entreprises en proposant des solutions éprouvées en gestion des contacts clients.”

Source: RevenueBase Database · checked Sep 27, 2026
20Partial evidenceOttawa, ON, CanadaHQ checked Sep 27, 202611-5014 contacts →

Partial evidence

“TASKE delivers intelligent, cloud-based contact center solutions for Amazon Connect and beyond, helping organizations reimagine customer experience while optimizing operations.”

Source: RevenueBase Database · checked Sep 27, 2026
21Strong evidenceToronto, ON, CanadaHQ checked Sep 27, 202611-5013 contacts →

Strong evidence

“York Consulting is a business-to-business call center that sets appointments and generates leads to put qualified business in your sales pipeline.”

Source: RevenueBase Database · checked Sep 27, 2026
22Partial evidenceVancouver, BC, CanadaHQ checked Sep 27, 202651-20012 contacts →

Partial evidence

“Agents Republic: Your AI-powered Global Contact Center Partner Based in Vancouver, Canada, Agents Republic specializes in delivering cutting-edge contact center solutions through…”

Source: RevenueBase Database · checked Sep 27, 2026
23Partial evidenceWaterdown, ON, CanadaHQ checked Sep 27, 20261-1012 contacts →

Partial evidence

“HotKup is a CRM + Service Management solution built specifically for small and mid-sized businesses.”

Source: RevenueBase Database · checked Sep 27, 2026
24Strong evidenceMont-royal, QC, CanadaHQ checked Sep 27, 202651-20011 contacts →

Strong evidence

“Solutions facile pour l'impartition des contacts clients Outsourcing call center solutions made easy”

Source: RevenueBase Database · checked Sep 27, 2026
25Partial evidenceBrampton, ON, CanadaHQ checked Sep 27, 202651-2008 contacts →

Partial evidence

“Xentrax specializes in Customer Experience Management and Workforce Optimization solutions for the Contact Centre.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 95 call center CRM software companies based in Canada

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Call center CRM software companies based in Canada at a glance

As of Sep 27, 2026
11.6%Verified-email coverage
44.6Average contacts per company
11-50Median size (employees)
22.1%Largest-city concentration · Toronto
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
16
11-50
37
51-200
24
201-500
5
501-1,000
10
1,001-5,000
3

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 95 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center CRM software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Canada whose own description of what they do matches “call center CRM software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center CRM software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among call center CRM software companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 493 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center CRM software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center CRM software companies are there based in Canada?

RevenueBase identified 95 call center CRM software companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gexel Telecom, headquartered in Montreal, tops this list with the largest team on record.

Which city has the most call center CRM software companies?

Toronto leads with 21 headquartered companies, followed by Montreal (10) and Calgary (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 493 verified decision-maker contacts tracked across these 95 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.