Company lists · Data refreshed September 2026

Top 25 Call center CRM software companies worldwide

Name: Call center CRM software companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 4,879 companies tracked

RevenueBase identified 4,879 call center CRM software companies worldwide as of September 2026 and tracks 292,491 professional contacts across them, including 88,644 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers call center CRM software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for call center CRM software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

4,879Companies

292,491Contacts tracked

88,644Verified emails

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The 25 largest call center CRM software companies worldwide

Ranked by team size

Top 25 of 4,879 call center CRM software companies worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to call center CRM software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Salesforce	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	10001+	86,470 contacts →
	Partial evidence “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Source: RevenueBase Database · checked Sep 27, 2026
2	Hubspot	Partial evidence	Cambridge, MA, United StatesHQ checked Sep 27, 2026	5,001-10,000	11,077 contacts →
	Partial evidence “HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.” Source: RevenueBase Database · checked Sep 27, 2026
3	Freshworks	Indirect evidence	San Mateo, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	7,034 contacts →
	Indirect evidence “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Source: RevenueBase Database · checked Sep 27, 2026
4	Turkcell Global Bilgi	Indirect evidence	Beyoglu, TürkiyeHQ checked Sep 27, 2026	10001+	6,167 contacts →
	Indirect evidence “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Source: RevenueBase Database · checked Sep 27, 2026
5	Afni, INC	Partial evidence	Bloomington, IL, United StatesHQ checked Sep 27, 2026	10001+	5,553 contacts →
	Partial evidence “When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Source: RevenueBase Database · checked Sep 27, 2026
6	Emtelco S.A	Indirect evidence	Medellín, ColombiaHQ checked Sep 27, 2026	10001+	4,998 contacts →
	Indirect evidence “Maximizamos el valor de cada contacto de las empresas con sus clientes, gestionando los procesos de relacionamiento a través de canales tefónicos, virtuales y presenciales.” Source: RevenueBase Database · checked Sep 27, 2026
7	Continuum Global Solutions	Partial evidence	Dallas, TX, United StatesHQ checked Sep 27, 2026	5,001-10,000	4,342 contacts →
	Partial evidence “With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…” Source: RevenueBase Database · checked Sep 27, 2026
8	Sercom	Partial evidence	Taboão Da Serra, BrazilHQ checked Sep 27, 2026	5,001-10,000	3,785 contacts →
	Partial evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 27, 2026
9	Teleperformance Global Services	Indirect evidence	Kolkata, IndiaHQ checked Sep 27, 2026	1,001-5,000	3,346 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 27, 2026
10	TMKT	Partial evidence	Poa, BrazilHQ checked Sep 27, 2026	5,001-10,000	3,333 contacts →
	Partial evidence “A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).” Source: RevenueBase Database · checked Sep 27, 2026
11	Telvista	Indirect evidence	Dallas, TX, United StatesHQ checked Sep 27, 2026	1,001-5,000	3,122 contacts →
	Indirect evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 27, 2026
12	TEL Contact Center	Partial evidence	Salvador, BrazilHQ checked Sep 27, 2026	10001+	3,027 contacts →
	Partial evidence “Entre as 7 principais empresas de Gestão do Relacionamento com Cliente (CRM) do Brasil, há 30 anos a Tel inova no desenvolvimento de soluções customizadas, de alto valor, com um…” Source: RevenueBase Database · checked Sep 27, 2026
13	Advanced Call Center Technologies, LLC	Strong evidence	Berwyn, PA, United StatesHQ checked Sep 27, 2026	5,001-10,000	2,774 contacts →
	Strong evidence “Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Source: RevenueBase Database · checked Sep 27, 2026
14	CAT Technologies Argentina	Partial evidence	Buenos Aires, ArgentinaHQ checked Sep 27, 2026	1,001-5,000	2,221 contacts →
	Partial evidence “Somos la compañía líder en Servicios Next Gen de Contact Center, Business Process Outsourcing (BPO) y Customer Experience (CX).” Source: RevenueBase Database · checked Sep 27, 2026
15	Contax S.A	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 27, 2026	10001+	2,114 contacts →
	Indirect evidence “Com uma vontade contagiante de fazer a diferença, a Contax é a única empresa do setor presente em toda a jornada de relacionamento do consumidor, com olhar humano e abordagem…” Source: RevenueBase Database · checked Sep 27, 2026
16	Infocision Management Corporation	Partial evidence	Akron, OH, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,764 contacts →
	Partial evidence “InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Source: RevenueBase Database · checked Sep 27, 2026
17	Km2 Solutions	Indirect evidence	Boca Raton, FL, United StatesHQ checked Sep 27, 2026	5,001-10,000	1,741 contacts →
	Indirect evidence “Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: RevenueBase Database · checked Sep 27, 2026
18	Dialamerica	Indirect evidence	Mahwah, NJ, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,536 contacts →
	Indirect evidence “DialAmerica is now Aucera.” Source: RevenueBase Database · checked Sep 27, 2026
19	Senture, LLC	Partial evidence	London, United KingdomHQ checked Sep 27, 2026	1,001-5,000	1,473 contacts →
	Partial evidence “Senture provides comprehensive contact center service support nationally.” Source: RevenueBase Database · checked Sep 27, 2026
20	DBM Contact Center	Partial evidence	Curitiba, BrazilHQ checked Sep 27, 2026	1,001-5,000	1,312 contacts →
	Partial evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 27, 2026
21	Parla Contact Center	Indirect evidence	Barueri, BrazilHQ checked Sep 27, 2026	1,001-5,000	1,234 contacts →
	Indirect evidence “A Parla!” Source: RevenueBase Database · checked Sep 27, 2026
22	American Call Center	Partial evidence	Guayaquil, EcuadorHQ checked Sep 27, 2026	1,001-5,000	1,225 contacts →
	Partial evidence “We deliver tailored Contact Center and Back Office solutions to our strategic partners, leveraging advanced technology and high quality standards to elevate customer experiences…” Source: RevenueBase Database · checked Sep 27, 2026
23	Sollo Brasil Contact Center	Partial evidence	Vitória, BrazilHQ checked Sep 27, 2026	1,001-5,000	1,212 contacts →
	Partial evidence “Fundada em pelo atual presidente Amós Alves de Souza, a Sollo Brasil Contact Center é uma empresa de relacionamento que atua nacionalmente, desenvolvendo, implementando e operando…” Source: RevenueBase Database · checked Sep 27, 2026
24	The Office Gurus	Strong evidence	St Petersburg, FL, RussiaHQ checked Sep 27, 2026	1,001-5,000	1,198 contacts →
	Strong evidence “The Office Gurus (TOG) is a global call center and business process outsource provider of customer care, telemarketing, lead generation, appointment setting, order entry, accounts…” Source: RevenueBase Database · checked Sep 27, 2026
25	Uranet Projetos E Sistemas	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 27, 2026	5,001-10,000	1,158 contacts →
	Indirect evidence “A Uranet é uma referência no mercado em soluções de relacionamento com o cliente e em projetos que visam vendas de produtos e/ou serviços.” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: call center CRM software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names call center CRM software companies.
Partial evidence: Its own public description names part of call center CRM software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name call center CRM software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 4,879 call center CRM software companies worldwide

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Call center CRM software companies worldwide at a glance

As of Sep 27, 2026

30.3%Verified-email coverage

59.9Average contacts per company

11-50Median size (employees)

1.5%Largest-city concentration · Sao Paulo

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

1,157

11-50

1,714

51-200

1,161

201-500

401

501-1,000

212

1,001-5,000

176

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center CRM software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for call center CRM software companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “call center CRM software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center CRM software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among call center CRM software companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 88,644 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Call center CRM software companies by location

21 lists · largest first

Every Call center CRM software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center CRM software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center CRM software companies are there worldwide?

RevenueBase identified 4,879 call center CRM software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Salesforce, headquartered in San Francisco, tops this list with the largest team on record.

Which country has the most call center CRM software companies?

The United States leads with 827 companies, followed by India (401) and Brazil (250). Every call center CRM software companies list by country and city is linked on this page.

Which city has the most call center CRM software companies?

Sao Paulo leads with 74 headquartered companies, followed by Lahore (52) and Rawalpindi (37).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 88,644 verified decision-maker contacts tracked across these 4,879 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.