Company lists · Data refreshed September 2026

Top 25 Call center automation software companies based in the United States

RevenueBase identified 414 company matches for call center automation software companies associated with the United States as of September 2026 and tracks 19,426 professional contacts across them, including 6,566 with verified work emails. New York is the largest hub.

This list covers company matches for call center automation software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 27, 2026 How this list was built
414Companies
19,426Contacts tracked
6,566Verified emails
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The 25 largest call center automation software companies based in the United States

Ranked by team size
Top 25 of 414 company matches for call center automation software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 27, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Mateo, CA, United StatesHQ recorded Sep 27, 20261,001-5,0007,034 contacts →

Exact match

“Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
2Exact matchMelville, NY, United StatesHQ recorded Sep 27, 20265,001-10,0003,852 contacts →

Exact match

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
3Exact matchBoulder, CO, United StatesHQ recorded Sep 27, 20261,001-5,000878 contacts →

Exact match

“Decades of expertise distilled into innovative workforce tools.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
4Exact matchHouston, TX, United StatesHQ recorded Sep 27, 2026501-1,000561 contacts →

Exact match

“We build fully managed call centers: Software build outs Hiring Training Integrations”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
5Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 20261,001-5,000478 contacts →

Exact match

“Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
6Exact matchSioux Falls, SD, United StatesHQ recorded Sep 27, 20261,001-5,000329 contacts →

Exact match

“Five Star Call Centers is a onshore and nearshore contact center outsourcer where we deliver outrageously amazing customer experiences for our clients and their customers.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
7Exact matchFarmers Branch, TX, United StatesHQ recorded Sep 27, 2026201-500198 contacts →

Exact match

“IntelliSoft Technologies, Inc.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
8Exact matchRockville, MD, United StatesHQ recorded Sep 27, 202651-200191 contacts →

Exact match

“3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and Voice AI capabilities purpose-built to enhance today's leading CRM and Customer…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
9Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 202651-200182 contacts →

Exact match

“AI that contact centers love”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
10Exact matchSpringfield, MO, United StatesHQ recorded Sep 27, 2026201-500180 contacts →

Exact match

“Gold Mountain Communications is a US-based live operator inbound/outbound call center and service agency helping leading national corporations outsource their customer service and…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
11Exact matchSan Francisco, CA, United StatesHQ recorded Sep 27, 202651-200141 contacts →

Exact match

“Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
12Exact matchLas Vegas, United StatesHQ recorded Sep 27, 2026501-1,000136 contacts →

Exact match

“VCloud Interactive: Redefining Contact Center and Communications with AI and Cloud Technology VCloud Interactive, a subsidiary of VoiceCloud LLC, has been at the forefront of…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
13Exact matchMcfarland, WI, United StatesHQ recorded Sep 27, 202651-200118 contacts →

Exact match

“Amtelco has been a family-owned communication software company since 1976 and devoted to providing secure, stable, and critical communication solutions for healthcare, contact…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
14Exact matchOldsmar, FL, United StatesHQ recorded Sep 27, 202611-50117 contacts →

Exact match

“The contact center is the heartbeat of your organization, representing your brand while providing the vital link between your customers and your services.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
15Exact matchMiami, FL, United StatesHQ recorded Sep 27, 2026501-1,00099 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
16Exact matchSouthington, CT, United StatesHQ recorded Sep 27, 20261,001-5,00098 contacts →

Exact match

“ACC Premiere is a privately held, technology-first global provider of omnichannel outsourced contact center solutions, delivering exceptional customer experiences through a…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
17Exact matchMillersville, MD, United StatesHQ recorded Sep 27, 202651-20095 contacts →

Exact match

“CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation-resulting in a more personalized customer experience.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
18Exact matchAtlanta, GA, United StatesHQ recorded Sep 27, 2026201-50095 contacts →

Exact match

“Donnelly Communications, Inc, a leading provider of 24/7/365 contact center solutions, focuses on increasing revenue for clients by exceeding customer expectations and driving…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
19Exact matchRichardson, TX, United StatesHQ recorded Sep 27, 202651-20079 contacts →

Exact match

“When you invest in a workforce management solution from IEX you get more than just a great product.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
20Exact matchCoeur D'alene, ID, United StatesHQ recorded Sep 27, 202651-20078 contacts →

Exact match

“SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
21Exact matchTampa, NY, United StatesHQ recorded Sep 27, 20261,001-5,00072 contacts →

Exact match

“LEC’s journey began back in 2018, just before the explosion of remote work.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
22Exact matchRandolph, NJ, United StatesHQ recorded Sep 27, 202651-20069 contacts →

Exact match

“Enablx has been in business for over 20 years, providing outsourced customer service programs which blend the personal touch of live representatives with the efficiency of…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
23Exact matchTroy, MI, United StatesHQ recorded Sep 27, 202651-20068 contacts →

Exact match

“Advanced Customer Services specializes in third-party call center and contact center services.”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
24Exact matchDallas, TX, United StatesHQ recorded Sep 27, 202651-20066 contacts →

Exact match

“With over 21 years of proven industry experience and contact center domain expertise, OnviSource, Inc, pioneers “Un-Tooling AI” and delivers AI not as a tool but as a workforce…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase
25Exact matchSunnyvale, CA, United StatesHQ recorded Sep 27, 20265,001-10,00062 contacts →

Exact match

“Empowering Digital-Focused Contact Centers with AI-Driven Workforce Management At Playvox by NiCE Workforce Management (WFM), we revolutionize customer interaction management…”

Recorded in the RevenueBase company graph · Sep 27, 2026 · View company records in RevenueBase

Showing 25 of 414 call center automation software companies based in the United States

See the full list, filter by size, metro and specialty, and access 6,566 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Call center automation software companies based in the United States at a glance

As of Sep 27, 2026
33.8%Verified-email coverage
46.9Average contacts per company
11-50Median size (employees)
3.9%Largest-city concentration · New York
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
134
11-50
152
51-200
90
201-500
16
501-1,000
6
1,001-5,000
14
5,001-10,000
2

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 414 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “call center automation software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 6,566 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “call center automation software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many call center automation software companies are there based in the United States?

RevenueBase identified 414 company matches for call center automation software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Freshworks tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most call center automation software companies?

New York leads with 16 company records, followed by San Francisco (16) and Atlanta (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 6,566 professional contacts with verified work emails tracked across these 414 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.