Company lists · Data refreshed September 2026

Top 25 Call center automation software companies worldwide

Name: Call center automation software companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 2,355 companies tracked

RevenueBase identified 2,355 call center automation software companies worldwide as of September 2026 and tracks 48,444 professional contacts across them, including 11,871 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.

This list covers call center automation software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for call center automation software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

2,355Companies

48,444Contacts tracked

11,871Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest call center automation software companies worldwide

Ranked by team size

Top 25 of 2,355 call center automation software companies worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to call center automation software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Freshworks	Indirect evidence	San Mateo, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	7,034 contacts →
	Indirect evidence “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Source: RevenueBase Database · checked Sep 27, 2026
2	Verint	Strong evidence	Melville, NY, United StatesHQ checked Sep 27, 2026	5,001-10,000	3,852 contacts →
	Strong evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026
3	Quantanite	Indirect evidence	London, United KingdomHQ checked Sep 27, 2026	1,001-5,000	1,991 contacts →
	Indirect evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026
4	Aspect Software	Indirect evidence	Boulder, CO, United StatesHQ checked Sep 27, 2026	1,001-5,000	878 contacts →
	Indirect evidence “Decades of expertise distilled into innovative workforce tools.” Source: RevenueBase Database · checked Sep 27, 2026
5	The Call Center Doctors	Strong evidence	Houston, TX, United StatesHQ checked Sep 27, 2026	501-1,000	561 contacts →
	Strong evidence “We build fully managed call centers: Software build outs Hiring Training Integrations” Source: RevenueBase Database · checked Sep 27, 2026
6	Deepija Telecom PVT LTD	Indirect evidence	Hyderabad, IndiaHQ checked Sep 27, 2026	201-500	527 contacts →
	Indirect evidence “Telecom Applications are one of the fastest-changing technologies of today.” Source: RevenueBase Database · checked Sep 27, 2026
7	Eleveo	Strong evidence	Prague, Czech RepublicHQ checked Sep 27, 2026	201-500	518 contacts →
	Strong evidence “Elevēo is a Workforce Optimization software provider delivering simplified yet advanced solutions to solve complex contact center problems.” Source: RevenueBase Database · checked Sep 27, 2026
8	Alvaria CX	Partial evidence	Atlanta, GA, United StatesHQ checked Sep 27, 2026	1,001-5,000	478 contacts →
	Partial evidence “Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.” Source: RevenueBase Database · checked Sep 27, 2026
9	Wyzmindz Solutions Pvt. LTD	Indirect evidence	Bangalore, IndiaHQ checked Sep 27, 2026	51-200	467 contacts →
	Indirect evidence “WyzMindz Solutions Pvt.” Source: RevenueBase Database · checked Sep 27, 2026
10	MAS Callnet India Private Limited	Partial evidence	Noida, IndiaHQ checked Sep 27, 2026	1,001-5,000	401 contacts →
	Partial evidence “Mas Callnet is an AI-powered contact center accelerator helping brands turn customer interactions into measurable growth.” Source: RevenueBase Database · checked Sep 27, 2026
11	E-Contact	Partial evidence	Santiago, ChileHQ checked Sep 27, 2026	51-200	387 contacts →
	Partial evidence “En e‑Contact nacimos con el propósito de transformar los Centros de Contacto en verdaderos Centros de Experiencia, entendiendo la atención al cliente como un sistema estratégico y…” Source: RevenueBase Database · checked Sep 27, 2026
12	Csinfocomm	Indirect evidence	Mumbai, IndiaHQ checked Sep 27, 2026	201-500	348 contacts →
	Indirect evidence “CSInfocomm: Elevating Customer Experience, Redefining Solutions CSInfocomm is a dynamic Solution Provider renowned for elevating customer experience through innovative solutions.” Source: RevenueBase Database · checked Sep 27, 2026
13	Five Star Call Centers	Strong evidence	Sioux Falls, SD, United StatesHQ checked Sep 27, 2026	1,001-5,000	329 contacts →
	Strong evidence “Five Star Call Centers is a onshore and nearshore contact center outsourcer where we deliver outrageously amazing customer experiences for our clients and their customers.” Source: RevenueBase Database · checked Sep 27, 2026
14	Vixicom, LLC	Partial evidence	Santo Domingo, IndiaHQ checked Sep 27, 2026	501-1,000	260 contacts →
	Partial evidence “VIXICOM is a leading-edge contact center with over 45 years of combined industry expertise.” Source: RevenueBase Database · checked Sep 27, 2026
15	Inconcert	Indirect evidence	Madrid, SpainHQ checked Sep 27, 2026	201-500	256 contacts →
	Indirect evidence “Somos una compañía tecnológica global especializada en la transformación de procesos de negocio mediante IA, con una fuerte presencia en España y Latinoamérica.” Source: RevenueBase Database · checked Sep 27, 2026
16	AMEYO	Indirect evidence	Gurgaon, IndiaHQ checked Sep 27, 2026	501-1,000	231 contacts →
	Indirect evidence “Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Source: RevenueBase Database · checked Sep 27, 2026
17	EG Solutions	Partial evidence	Dunston, United KingdomHQ checked Sep 27, 2026	51-200	227 contacts →
	Partial evidence “eg solutions is an enterprise workforce optimisation software company, specialising in the back office.” Source: RevenueBase Database · checked Sep 27, 2026
18	Cloudtalk	Partial evidence	Toronto, ON, CanadaHQ checked Sep 27, 2026	201-500	212 contacts →
	Partial evidence “At CloudTalk, we're transforming how small and growing businesses manage business calls.” Source: RevenueBase Database · checked Sep 27, 2026
19	Convin	Indirect evidence	Bengaluru, IndiaHQ checked Sep 27, 2026	51-200	206 contacts →
	Indirect evidence “Convin is an Omnichannel AI Agent Platform for customer conversations that turns B2C interactions into revenue.” Source: RevenueBase Database · checked Sep 27, 2026
20	Arvato CRM Turkey	Indirect evidence	Istanbul, TürkiyeHQ checked Sep 27, 2026	1,001-5,000	204 contacts →
	Indirect evidence “Mayen, is a service provider leader in value-added Customer Relationship Management services exceeding over employees located in 12 locations.” Source: RevenueBase Database · checked Sep 27, 2026
21	Intellisoft Technologies	Indirect evidence	Farmers Branch, TX, United StatesHQ checked Sep 27, 2026	201-500	198 contacts →
	Indirect evidence “IntelliSoft Technologies, Inc.” Source: RevenueBase Database · checked Sep 27, 2026
22	C-Zentrix	Partial evidence	Gurgaon, IndiaHQ checked Sep 27, 2026	51-200	192 contacts →
	Partial evidence “C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.” Source: RevenueBase Database · checked Sep 27, 2026
23	3clogic	Partial evidence	Rockville, MD, United StatesHQ checked Sep 27, 2026	51-200	191 contacts →
	Partial evidence “3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and Voice AI capabilities purpose-built to enhance today's leading CRM and Customer…” Source: RevenueBase Database · checked Sep 27, 2026
24	Sestek	Partial evidence	Sarıyer, TürkiyeHQ checked Sep 27, 2026	51-200	186 contacts →
	Partial evidence “SESTEK is a conversational automation company working on AI-powered solutions for customer service since Our R&D team of 100+ engineers develops conversational products built on…” Source: RevenueBase Database · checked Sep 27, 2026
25	Replicant	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	51-200	182 contacts →
	Partial evidence “AI that contact centers love” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: call center automation software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names call center automation software companies.
Partial evidence: Its own public description names part of call center automation software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name call center automation software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 2,355 call center automation software companies worldwide

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 11,871 reachable decision-makers.

Free signup · no credit card

View the full list →

Call center automation software companies worldwide at a glance

As of Sep 27, 2026

24.5%Verified-email coverage

20.6Average contacts per company

11-50Median size (employees)

2.6%Largest-city concentration · Sao Paulo

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

935

11-50

867

51-200

372

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center automation software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for call center automation software companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “call center automation software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center automation software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among call center automation software companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 11,871 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Call center automation software companies by location

14 lists · largest first

Every Call center automation software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center automation software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center automation software companies are there worldwide?

RevenueBase identified 2,355 call center automation software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Freshworks, headquartered in San Mateo, tops this list with the largest team on record.

Which country has the most call center automation software companies?

The United States leads with 414 companies, followed by India (177) and Brazil (157). Every call center automation software companies list by country and city is linked on this page.

Which city has the most call center automation software companies?

Sao Paulo leads with 62 headquartered companies, followed by London (42) and Madrid (20).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 11,871 verified decision-maker contacts tracked across these 2,355 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

Ready to reach these companies? Verified emails and direct dials for all 2,355 call center automation software companies worldwide. Start with a free account, no credit card.

Download this list →

Related lists

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.