Company lists · Data refreshed September 2026
Top 25 Call center automation providers based in the United States
RevenueBase identified 1,237 call center automation providers headquartered in the United States as of September 2026 and tracks 47,275 professional contacts across them, including 11,488 with verified work emails. New York is the largest hub.
This list covers call center automation providers headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest call center automation providers based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 4,561 contacts → | ||||
Partial evidence “CCSI specializes in high‑performance, cost‑efficient contact center solutions supported by a world‑class bilingual workforce and state‑of‑the‑art infrastructure in Mexico.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 2 | 3,852 contacts → | ||||
Strong evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 3 | 2,964 contacts → | ||||
Indirect evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 4 | 1,764 contacts → | ||||
Partial evidence “InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 5 | 1,638 contacts → | ||||
Indirect evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 6 | 1,473 contacts → | ||||
Indirect evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 7 | 1,316 contacts → | ||||
Partial evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 8 | 883 contacts → | ||||
Indirect evidence “If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 9 | 878 contacts → | ||||
Indirect evidence “Decades of expertise distilled into innovative workforce tools.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 10 | 804 contacts → | ||||
Indirect evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 11 | 792 contacts → | ||||
Indirect evidence “Focus was founded in 1995.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 12 | 669 contacts → | ||||
Indirect evidence “SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 13 | 567 contacts → | ||||
Strong evidence “Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 14 | 561 contacts → | ||||
Strong evidence “We build fully managed call centers: Software build outs Hiring Training Integrations” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 15 | 478 contacts → | ||||
Partial evidence “Alvaria CX, the global leader in contact center solutions, emerged from the 2021 merger of Noble Systems and Aspect, bringing over 50 years of CX innovation.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 16 | 448 contacts → | ||||
Indirect evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 17 | 432 contacts → | ||||
Indirect evidence “Vsynergize.ai is your strategic transformation partner, combining AI-driven technology, expert services, and flexible talent solutions to accelerate your business success.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 18 | 428 contacts → | ||||
Partial evidence “Alliance is a domestically operated, internationally recognized professional contact center specializing in lead generation and appointment setting.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 19 | 354 contacts → | ||||
Partial evidence “For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 20 | 329 contacts → | ||||
Strong evidence “Five Star Call Centers is a onshore and nearshore contact center outsourcer where we deliver outrageously amazing customer experiences for our clients and their customers.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 21 | 310 contacts → | ||||
Indirect evidence “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 22 | 301 contacts → | ||||
Indirect evidence “OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 23 | 264 contacts → | ||||
Indirect evidence “ExpertCallers (a division of Flatworld Solutions) is a global consulting and outsourcing company, with a wealth of experience in providing operational and strategic excellence to…” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 24 | 256 contacts → | ||||
Strong evidence “Boomsourcing (A Fusion CX Company) is a call center established in 2007.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
| 25 | 246 contacts → | ||||
Partial evidence “A leader in the hosted contact center technology industry since TCN, Inc.” Source: RevenueBase Database · checked Sep 27, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: call center automation providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names call center automation providers.
- Partial evidence
- Its own public description names part of call center automation providers, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name call center automation providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 1,237 call center automation providers based in the United States
See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 11,488 reachable decision-makers.
Free signup · no credit card
Call center automation providers based in the United States at a glance
As of Sep 27, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,237 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center automation providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “call center automation providers”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center automation providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among call center automation providers, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 11,488 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Call center automation providers by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center automation providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many call center automation providers are there based in the United States?
RevenueBase identified 1,237 call center automation providers headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Call Center Services International, headquartered in San Diego, tops this list with the largest team on record.
Which city has the most call center automation providers?
New York leads with 52 headquartered companies, followed by San Francisco (51) and Miami (40).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 11,488 verified decision-maker contacts tracked across these 1,237 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.
Ready to reach these companies? Verified emails and direct dials for all 1,237 call center automation providers based in the United States. Start with a free account, no credit card.
Download this list →Related lists
Call center automation providers by geography
- Call center automation providers based in Bangalore, India
- Call center automation providers based in Noida, India
- Call center automation providers based in Pune, India
- Call center automation providers based in Atlanta, United States
- Call center automation providers based in Houston, United States
- Call center automation providers based in Miami, United States
- Call center automation providers based in New York, United States
- Call center automation providers based in San Francisco, United States
- Call center automation providers based in Argentina
- Call center automation providers based in Australia
- Call center automation providers based in Belgium
- Call center automation providers based in Brazil
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Call center automation providers based in Bangalore, India
- Call center automation providers based in Noida, India
- Call center automation providers based in Pune, India
- Call center automation providers based in Atlanta, United States
- Call center automation providers based in Houston, United States
- Call center automation providers based in Miami, United States