Company lists · Data refreshed September 2026

Top 25 Call center automation providers worldwide

Name: Call center automation providers worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 6,733 companies tracked

RevenueBase identified 6,733 call center automation providers worldwide as of September 2026 and tracks 137,233 professional contacts across them, including 25,963 with verified work emails. The United States is the largest market and London the largest hub.

This list covers call center automation providers worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for call center automation providers follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

6,733Companies

137,233Contacts tracked

25,963Verified emails

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The 25 largest call center automation providers worldwide

Ranked by team size

Top 25 of 6,733 call center automation providers worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to call center automation providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Call Center Services International	Partial evidence	San Diego, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	4,561 contacts →
	Partial evidence “CCSI specializes in high‑performance, cost‑efficient contact center solutions supported by a world‑class bilingual workforce and state‑of‑the‑art infrastructure in Mexico.” Source: RevenueBase Database · checked Sep 27, 2026
2	Verint	Strong evidence	Melville, NY, United StatesHQ checked Sep 27, 2026	5,001-10,000	3,852 contacts →
	Strong evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026
3	Sercom	Partial evidence	Taboão Da Serra, BrazilHQ checked Sep 27, 2026	5,001-10,000	3,785 contacts →
	Partial evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 27, 2026
4	Quadient	Strong evidence	Bagneux, FranceHQ checked Sep 27, 2026	1,001-5,000	3,472 contacts →
	Strong evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 27, 2026
5	Etech Global Services	Indirect evidence	Nacogdoches, TX, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,964 contacts →
	Indirect evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 27, 2026
6	Quantanite	Indirect evidence	London, United KingdomHQ checked Sep 27, 2026	1,001-5,000	1,991 contacts →
	Indirect evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026
7	Infocision Management Corporation	Partial evidence	Akron, OH, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,764 contacts →
	Partial evidence “InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Source: RevenueBase Database · checked Sep 27, 2026
8	Nextiva	Indirect evidence	Scottsdale, AZ, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,638 contacts →
	Indirect evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026
9	Dialpad	Indirect evidence	San Ramon, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,473 contacts →
	Indirect evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026
10	Senture, LLC	Partial evidence	London, United KingdomHQ checked Sep 27, 2026	1,001-5,000	1,473 contacts →
	Partial evidence “Senture provides comprehensive contact center service support nationally.” Source: RevenueBase Database · checked Sep 27, 2026
11	Audiocodes	Indirect evidence	Or Yehuda, IsraelHQ checked Sep 27, 2026	1,001-5,000	1,397 contacts →
	Indirect evidence “AudioCodes Ltd.(NASDAQ, TASE: AUDC) is a global leader in enterprise voice technology and voice AI innovation.” Source: RevenueBase Database · checked Sep 27, 2026
12	Talkdesk	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,316 contacts →
	Partial evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 27, 2026
13	American Call Center	Partial evidence	Guayaquil, EcuadorHQ checked Sep 27, 2026	1,001-5,000	1,225 contacts →
	Partial evidence “We deliver tailored Contact Center and Back Office solutions to our strategic partners, leveraging advanced technology and high quality standards to elevate customer experiences…” Source: RevenueBase Database · checked Sep 27, 2026
14	Hrhnext Services Limited	Partial evidence	Hyderabad, IndiaHQ checked Sep 27, 2026	1,001-5,000	1,076 contacts →
	Partial evidence “Even the markets know that we’re the good call’!” Source: RevenueBase Database · checked Sep 27, 2026
15	Youtility Center DO Brasil	Partial evidence	Barra Mansa, BrazilHQ checked Sep 27, 2026	1,001-5,000	926 contacts →
	Partial evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 27, 2026
16	Answernet	Indirect evidence	Horsham, PA, United StatesHQ checked Sep 27, 2026	501-1,000	883 contacts →
	Indirect evidence “If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!” Source: RevenueBase Database · checked Sep 27, 2026
17	Aspect Software	Indirect evidence	Boulder, CO, United StatesHQ checked Sep 27, 2026	1,001-5,000	878 contacts →
	Indirect evidence “Decades of expertise distilled into innovative workforce tools.” Source: RevenueBase Database · checked Sep 27, 2026
18	Aircall	Indirect evidence	New York, NY, United StatesHQ checked Sep 27, 2026	501-1,000	804 contacts →
	Indirect evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 27, 2026
19	Focus Services	Indirect evidence	Roy, UT, United StatesHQ checked Sep 27, 2026	1,001-5,000	792 contacts →
	Indirect evidence “Focus was founded in 1995.” Source: RevenueBase Database · checked Sep 27, 2026
20	Vector	Partial evidence	Fortaleza, BrazilHQ checked Sep 27, 2026	1,001-5,000	701 contacts →
	Partial evidence “A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026
21	Exotel	Indirect evidence	Bangalore, IndiaHQ checked Sep 27, 2026	1,001-5,000	691 contacts →
	Indirect evidence “Exotel is your AI transformation partner for customer engagement and experience.” Source: RevenueBase Database · checked Sep 27, 2026
22	Soundhound AI	Indirect evidence	Santa Clara, CA, United StatesHQ checked Sep 27, 2026	501-1,000	669 contacts →
	Indirect evidence “SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.” Source: RevenueBase Database · checked Sep 27, 2026
23	squadstack.ai	Indirect evidence	Noida, IndiaHQ checked Sep 27, 2026	201-500	669 contacts →
	Indirect evidence “At SquadStack.ai, we build Outcome-Driven Voice AI Agents for Sales.” Source: RevenueBase Database · checked Sep 27, 2026
24	Gexel Telecom	Partial evidence	Montréal, CanadaHQ checked Sep 27, 2026	501-1,000	589 contacts →
	Partial evidence “GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.” Source: RevenueBase Database · checked Sep 27, 2026
25	Call Center Studio	Strong evidence	Chicago, IL, United StatesHQ checked Sep 27, 2026	51-200	567 contacts →
	Strong evidence “Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: call center automation providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names call center automation providers.
Partial evidence: Its own public description names part of call center automation providers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name call center automation providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 6,733 call center automation providers worldwide

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Call center automation providers worldwide at a glance

As of Sep 27, 2026

18.9%Verified-email coverage

20.4Average contacts per company

11-50Median size (employees)

1.8%Largest-city concentration · London

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

3,304

11-50

1,993

51-200

906

201-500

256

501-1,000

131

1,001-5,000

116

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among call center automation providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for call center automation providers are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “call center automation providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names call center automation providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among call center automation providers, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 25,963 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Call center automation providers by location

31 lists · largest first

Every Call center automation providers list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names call center automation providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many call center automation providers are there worldwide?

RevenueBase identified 6,733 call center automation providers worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Call Center Services International, headquartered in San Diego, tops this list with the largest team on record.

Which country has the most call center automation providers?

The United States leads with 1,237 companies, followed by India (530) and Brazil (311). Every call center automation providers list by country and city is linked on this page.

Which city has the most call center automation providers?

London leads with 123 headquartered companies, followed by Sao Paulo (103) and Dubai (53).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 25,963 verified decision-maker contacts tracked across these 6,733 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.