Company lists · Data refreshed September 2026
Top 20 Business process outsourcing companies based in Malaysia
This directory lists 85 business process outsourcing companies based in Malaysia, with business contact data for 6,355 contacts and 283 email addresses. As of September 2026, Kuala Lumpur is the single most-represented city among the companies on the list.
Business process outsourcing companies provide outsourced business functions, such as customer support, finance, human resources, data processing, and administrative operations, for other organizations. This list covers companies that provide business process outsourcing services to other organizations, including outsourced operational, administrative, and customer-facing functions. Ranked by team size, largest first. Data current as of September 14, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 20 largest business process outsourcing companies based in Malaysia
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,248 contacts → | ||||
Indirect evidence “VADS Berhad (VADS) is one of Malaysia’s leading BPO and Managed ICT Service provider.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 2 | 960 contacts → | ||||
Indirect evidence “Averis Sdn.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 3 | 475 contacts → | ||||
Indirect evidence “SRG Asia Pacific Sdn Bhd is a pioneer BPO service provider in Malaysia associated with the Usaha Tegas Group, one of the leading, locally owned conglomerates in Malaysia and the…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 4 | 191 contacts → | ||||
Strong evidence “Blacksire is a one-stop industry expert in Business Process Outsourcing (BPO), focusing on end-to-end digital solutions, innovation and transformation by spearheading the…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 5 | 99 contacts → | ||||
Strong evidence “ENVO BPO is an award winning, ISO certified business process outsourcing company established for more than a decade focusing primarily in assisting companies with various contact…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 6 | 92 contacts → | ||||
Strong evidence “Alpha Iota is a leading global Business Process Outsourcing (BPO) company.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 7 | 81 contacts → | ||||
Strong evidence “Upstream BPO is a global business process outsourcing and customer experience company headquartered in Malaysia, with delivery operations in the Philippines and Uzbekistan.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 8 | 67 contacts → | ||||
Strong evidence “We are a leading Business Process Outsourcing (BPO) company, providing customer-centric business process services.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 9 | 61 contacts → | ||||
Strong evidence “As a Global Services company, EW Global provides an integrated and multi-functional Business Solutions through Business Process Outsourcing (BPO) services.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 10 | 29 contacts → | ||||
Indirect evidence “At Commerce Access, we’re dedicated to elevating our clients to success by building strong brands and maintaining a competitive edge.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 11 | 25 contacts → | ||||
Indirect evidence “redCONTACT Sdn.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 12 | 21 contacts → | ||||
Indirect evidence “Synergy Log-In Systems SDN.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 13 | 18 contacts → | ||||
Indirect evidence “Our management team brings their more than decades of Shared Services, Finance & Call center expertise to support back-end and front-end needs of your business, while you take…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 14 | 9 contacts → | ||||
Partial evidence “LEFIS offers its expertise in management and outsourcing solutions to diverse clients in various industry segments, from start-ups and growing establishments to corporations…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 15 | 5 contacts → | ||||
Partial evidence “At Synergy Outsourcing, we’re a passionate team dedicated to helping businesses thrive by making HR simpler.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 16 | 5 contacts → | ||||
Strong evidence “Right House Solutions delivers trusted services centred in the Payroll Process Outsourcing and Payroll Employment Managed Services ensuring efficient payroll management.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 17 | 5 contacts → | ||||
Partial evidence “Vinry is a digital BPS (Business Process Service) based out of Malaysia to serve international professional firms.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 18 | 4 contacts → | ||||
Indirect evidence “At Quantum BPO, we are more than just a service provider – we are your trusted partners in growth.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 19 | 4 contacts → | ||||
Indirect evidence “At Polar Packet, we help companies turn messy, fragmented data into clean, structured, decision-ready assets.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 20 | 3 contacts → | ||||
Strong evidence “We specialise in Business Process Outsourcing.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: business process outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names business process outsourcing companies.
- Partial evidence
- Its own public description names part of business process outsourcing companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name business process outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 20 of 85 business process outsourcing companies based in Malaysia
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Business process outsourcing companies based in Malaysia at a glance
As of Sep 14, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Malaysia, so it is reported there. Company counts and contact totals on this page are exact for Malaysia, over 85 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among business process outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Malaysia whose own description of what they do matches “business process outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names business process outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among business process outsourcing companies, and records with no verified work email. Companies headquartered outside Malaysia are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 283 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Business process outsourcing companies by metro
- Business process outsourcing companies in Kuala Lumpur35
Frequently asked
What are business process outsourcing companies?
Business process outsourcing companies handle selected business functions for other organizations, including customer support, finance, human resources, data processing, and administration.
How many business process outsourcing companies are in this directory?
This directory includes 85 business process outsourcing companies based in Malaysia.
Which city has the most business process outsourcing companies on the list?
Kuala Lumpur is the single most-represented city among the companies on the list.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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