Company lists · Data refreshed September 2026

Top 25 Customer support automation startups worldwide

Name: Customer support automation startups worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 16, 2026 6,805 companies tracked

RevenueBase identified 6,805 customer support automation startups worldwide as of September 2026 and tracks 90,214 professional contacts across them, including 23,058 with verified work emails and 0 with mobile numbers. The United States is the largest market and London the largest hub.

This list covers customer support automation startups worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 16, 2026. Country and city lists for customer support automation startups follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 16, 2026 86% judged on-target in blind review

6,805Companies

90,214Contacts tracked

23,058Verified emails

0Mobile numbers

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The 25 largest customer support automation startups worldwide

Ranked by team size

Top 25 of 6,805 customer support automation startups worldwide, ranked by team size, largest first. Data refreshed Sep 16, 2026. RevenueBase Smart Search rates how each company's information relates to customer support automation startups: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Freshworks	Indirect evidence	San Mateo, CA, United StatesHQ checked Sep 16, 2026	1,001-5,000	7,034 contacts →
	Indirect evidence “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Source: RevenueBase Database · checked Sep 16, 2026
2	Quadient	Partial evidence	Bagneux, FranceHQ checked Sep 16, 2026	1,001-5,000	3,472 contacts →
	Partial evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 16, 2026
3	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 16, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 16, 2026
4	Technotask Business Solutions PVT LTD	Partial evidence	Bhopal, IndiaHQ checked Sep 16, 2026	1,001-5,000	1,762 contacts →
	Partial evidence “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Source: RevenueBase Database · checked Sep 16, 2026
5	Supportninja	Strong evidence	Austin, TX, United StatesHQ checked Sep 16, 2026	1,001-5,000	1,711 contacts →
	Strong evidence “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: RevenueBase Database · checked Sep 16, 2026
6	Nextiva	Partial evidence	Scottsdale, AZ, United StatesHQ checked Sep 16, 2026	1,001-5,000	1,638 contacts →
	Partial evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 16, 2026
7	Dialpad	Indirect evidence	San Ramon, CA, United StatesHQ checked Sep 16, 2026	1,001-5,000	1,473 contacts →
	Indirect evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 16, 2026
8	Intercom	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 16, 2026	1,001-5,000	1,444 contacts →
	Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 16, 2026
9	Talkdesk	Strong evidence	San Francisco, CA, United StatesHQ checked Sep 16, 2026	1,001-5,000	1,316 contacts →
	Strong evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 16, 2026
10	Influx	Partial evidence	Cremorne, AustraliaHQ checked Sep 16, 2026	501-1,000	891 contacts →
	Partial evidence “Influx delivers brand-first service experiences from startup to scale.” Source: RevenueBase Database · checked Sep 16, 2026
11	Horatio	Partial evidence	New York, United StatesHQ checked Sep 16, 2026	1,001-5,000	860 contacts →
	Partial evidence “Horatio is a premier, tech-enabled outsourcing partner helping ambitious companies scale customer experience and complex business operations without compromising quality…” Source: RevenueBase Database · checked Sep 16, 2026
12	Mundiale	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 16, 2026	501-1,000	813 contacts →
	Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 16, 2026
13	Aircall	Partial evidence	New York, NY, United StatesHQ checked Sep 16, 2026	501-1,000	804 contacts →
	Partial evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 16, 2026
14	Khoros	Partial evidence	Austin, TX, United StatesHQ checked Sep 16, 2026	501-1,000	763 contacts →
	Partial evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 16, 2026
15	Bell And Howell	Strong evidence	Durham, NC, United StatesHQ checked Sep 16, 2026	1,001-5,000	760 contacts →
	Strong evidence “Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…” Source: RevenueBase Database · checked Sep 16, 2026
16	cm.com	Partial evidence	Breda, NetherlandsHQ checked Sep 16, 2026	1,001-5,000	705 contacts →
	Partial evidence “CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…” Source: RevenueBase Database · checked Sep 16, 2026
17	Exotel	Partial evidence	Bangalore, IndiaHQ checked Sep 16, 2026	1,001-5,000	691 contacts →
	Partial evidence “Exotel is your AI transformation partner for customer engagement and experience.” Source: RevenueBase Database · checked Sep 16, 2026
18	Kapture CX	Strong evidence	Bangalore, IndiaHQ checked Sep 16, 2026	201-500	630 contacts →
	Strong evidence “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Source: RevenueBase Database · checked Sep 16, 2026
19	Sierra	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 16, 2026	201-500	561 contacts →
	Partial evidence “Sierra helps businesses build better, more human customer experiences with AI.” Source: RevenueBase Database · checked Sep 16, 2026
20	Armsoftech Private Limited	Partial evidence	Chennai, IndiaHQ checked Sep 16, 2026	1,001-5,000	450 contacts →
	Partial evidence “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Source: RevenueBase Database · checked Sep 16, 2026
21	Saas Labs	Partial evidence	Palo Alto, CA, United StatesHQ checked Sep 16, 2026	201-500	448 contacts →
	Partial evidence “SaaS Labs is all about helping sales and support teams reach their full potential.” Source: RevenueBase Database · checked Sep 16, 2026
22	Vsynergize AI	Indirect evidence	Westborough, MA, United StatesHQ checked Sep 16, 2026	501-1,000	432 contacts →
	Indirect evidence “Vsynergize.ai is your strategic transformation partner, combining AI-driven technology, expert services, and flexible talent solutions to accelerate your business success.” Source: RevenueBase Database · checked Sep 16, 2026
23	Lime Technologies	Partial evidence	Lund, SwedenHQ checked Sep 16, 2026	201-500	399 contacts →
	Partial evidence “Lime is the Customer Journey platform that helps companies make their customers fall in love with them.” Source: RevenueBase Database · checked Sep 16, 2026
24	Diya Systems	Partial evidence	Mangalore, IndiaHQ checked Sep 16, 2026	1,001-5,000	389 contacts →
	Partial evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 16, 2026
25	Soft Suave Technologies	Indirect evidence	Ellicott City, MD, United StatesHQ checked Sep 16, 2026	201-500	383 contacts →
	Indirect evidence “At Soft Suave, we specialize in, enabling businesses to integrate advanced capabilities into their operations.” Source: RevenueBase Database · checked Sep 16, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer support automation startups. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer support automation startups.
Partial evidence: Its own public description names part of customer support automation startups, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer support automation startups. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 6,805 customer support automation startups worldwide

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Customer support automation startups worldwide at a glance

As of Sep 16, 2026

25.6%Verified-email coverage

13.3Average contacts per company

1-10Median size (employees)

4.0%Largest-city concentration · London

Sep 16, 2026Page data refreshed

Companies by employee count

1-10

4,651

11-50

1,639

51-200

374

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer support automation startups, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: 30 countries, largest first: the United States, India, Brazil, the United Kingdom, Canada, Germany, Spain, France, Pakistan, Australia and 20 more. Country and city lists for customer support automation startups are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “customer support automation startups”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer support automation startups), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer support automation startups, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 23,058 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 16, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer support automation startups by location

41 lists · largest first

Every Customer support automation startups list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer support automation startups, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer support automation startups are there worldwide?

RevenueBase identified 6,805 customer support automation startups worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Freshworks, headquartered in San Mateo, tops this list with the largest team on record.

Which country has the most customer support automation startups?

The United States leads with 1,835 companies, followed by India (1,070) and Brazil (651). Every customer support automation startups list by country and city is linked on this page.

Which city has the most customer support automation startups?

London leads with 273 headquartered companies, followed by Sao Paulo (167) and Bangalore (158).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 23,058 verified decision-maker contacts tracked across these 6,805 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 16, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.