Company lists · Data refreshed November 2026

Top 25 Customer engagement platforms worldwide

Name: Customer engagement platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Nov 5, 2026 6,989 companies tracked

RevenueBase identified 6,989 company matches for customer engagement platforms worldwide as of November 2026 and tracks 396,197 professional contacts across them, including 154,570 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for customer engagement platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026. Country and city lists for customer engagement platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built

6,989Companies

396,197Contacts tracked

154,570Verified emails

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The 25 largest customer engagement platforms worldwide

Ranked by team size

Top 25 of 6,989 company matches for customer engagement platforms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Salesforce	Exact match	San Francisco, United StatesHQ recorded Nov 5, 2026	10001+	95,174 contacts →
	Exact match “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2	Startek	Exact match	Denver, United StatesHQ recorded Nov 5, 2026	10001+	16,728 contacts →
	Exact match “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3	Hubspot	Exact match	Cambridge, United StatesHQ recorded Nov 5, 2026	5,001-10,000	11,646 contacts →
	Exact match “HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4	Intouchcx	Exact match	Winnipeg, MB, CanadaHQ recorded Nov 5, 2026	10001+	10,812 contacts →
	Exact match “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Nov 5, 2026	10001+	9,332 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6	Cogent E Services	Exact match	Noida, IndiaHQ recorded Nov 5, 2026	10001+	7,713 contacts →
	Exact match “We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7	Freshworks	Exact match	San Mateo, United StatesHQ recorded Nov 5, 2026	1,001-5,000	7,390 contacts →
	Exact match “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8	Ringcentral	Exact match	Belmont, United StatesHQ recorded Nov 5, 2026	5,001-10,000	6,795 contacts →
	Exact match “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9	Twilio	Exact match	San Francisco, United StatesHQ recorded Nov 5, 2026	5,001-10,000	6,595 contacts →
	Exact match “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10	CSG	Exact match	Englewood, CO, United StatesHQ recorded Nov 5, 2026	5,001-10,000	6,123 contacts →
	Exact match “CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11	Fusion CX	Exact match	Norcross, QC, United StatesHQ recorded Nov 5, 2026	10001+	5,260 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Nov 5, 2026	1,001-5,000	4,794 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13	Infobip	Exact match	London, United KingdomHQ recorded Nov 5, 2026	1,001-5,000	3,508 contacts →
	Exact match “Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14	Contax S.A	Exact match	Sao Paulo, BrazilHQ recorded Nov 5, 2026	10001+	3,349 contacts →
	Exact match “Com uma vontade contagiante de fazer a diferença, a Contax é a única empresa do setor presente em toda a jornada de relacionamento do consumidor, com olhar humano e abordagem…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15	SINCH	Exact match	Stockholm, SwedenHQ recorded Nov 5, 2026	1,001-5,000	3,132 contacts →
	Exact match “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,980 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17	Five9	Exact match	San Ramon, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,840 contacts →
	Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18	8x8	Exact match	Campbell, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,541 contacts →
	Exact match “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19	BRAZE	Exact match	New York, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,328 contacts →
	Exact match “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20	Actionline	Exact match	Sao Paulo, BrazilHQ recorded Nov 5, 2026	1,001-5,000	2,234 contacts →
	Exact match “Actionline is dedicated to connecting brands with their customers, strengthening their presence and value at every touchpoint.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21	Sykes Philippines	Exact match	Makati City, PhilippinesHQ recorded Nov 5, 2026	10001+	2,182 contacts →
	Exact match “Sitel Philippines (formerly SYKES).” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22	Medallia	Exact match	Mclean, VA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,106 contacts →
	Exact match “Medallia is the enterprise experience platform that turns every signal into decisive action.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23	Quantanite	Exact match	London, United KingdomHQ recorded Nov 5, 2026	1,001-5,000	2,052 contacts →
	Exact match “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24	BRM S.A.S	Exact match	Bogotá, ColombiaHQ recorded Nov 5, 2026	1,001-5,000	1,667 contacts →
	Exact match “Las conexiones más poderosas surgen de interacciones sencillas que marcan la diferencia.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,642 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer engagement platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 6,989 customer engagement platforms worldwide

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Customer engagement platforms worldwide at a glance

As of Nov 5, 2026

39.0%Verified-email coverage

56.7Average contacts per company

11-50Median size (employees)

2.6%Largest-city concentration · London

Nov 5, 2026Page data refreshed

Companies by employee count

1-10

3,082

11-50

2,456

51-200

950

201-500

253

501-1,000

1,001-5,000

103

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer engagement platforms are linked below.
What qualifies: Company records worldwide whose business descriptions match “customer engagement platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 154,570 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer engagement platforms by location

60 lists · largest first

Every Customer engagement platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer engagement platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer engagement platforms are there worldwide?

RevenueBase identified 6,989 company matches for customer engagement platforms worldwide as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Salesforce tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer engagement platforms?

The United States leads with 1,366 companies, followed by India (636) and Brazil (512). Every customer engagement platforms list by country and city is linked on this page.

Which city has the most customer engagement platforms?

London leads with 185 company records, followed by Sao Paulo (170) and New York (109).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 154,570 professional contacts with verified work emails tracked across these 6,989 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.