Company lists · Data refreshed September 2026

Top 25 AI contact center software companies worldwide

Name: AI contact center software companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 27, 2026 9,145 companies tracked

RevenueBase identified 9,145 AI contact center software companies worldwide as of September 2026 and tracks 214,379 professional contacts across them, including 53,646 with verified work emails. The United States is the largest market and London the largest hub.

This list covers AI contact center software companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026. Country and city lists for AI contact center software companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review

9,145Companies

214,379Contacts tracked

53,646Verified emails

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The 25 largest AI contact center software companies worldwide

Ranked by team size

Top 25 of 9,145 AI contact center software companies worldwide, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI contact center software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	IQOR	Indirect evidence	Fort Lauderdale, FL, United StatesHQ checked Sep 27, 2026	10001+	17,310 contacts →
	Indirect evidence “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: RevenueBase Database · checked Sep 27, 2026
2	24 7.ai	Partial evidence	Campbell, CA, United StatesHQ checked Sep 27, 2026	10001+	8,461 contacts →
	Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 27, 2026
3	Ison Xperiences	Indirect evidence	Dubai, United Arab EmiratesHQ checked Sep 27, 2026	10001+	7,986 contacts →
	Indirect evidence “Say hAI to iSON!” Source: RevenueBase Database · checked Sep 27, 2026
4	Genesys	Indirect evidence	Menlo Park, CA, United StatesHQ checked Sep 27, 2026	5,001-10,000	7,347 contacts →
	Indirect evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 27, 2026
5	Zendesk	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	5,001-10,000	6,628 contacts →
	Indirect evidence “Move beyond deflection.” Source: RevenueBase Database · checked Sep 27, 2026
6	Fusion CX	Indirect evidence	Norcross, GA, United StatesHQ checked Sep 27, 2026	10001+	4,785 contacts →
	Indirect evidence “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: RevenueBase Database · checked Sep 27, 2026
7	Verint	Strong evidence	Melville, NY, United StatesHQ checked Sep 27, 2026	5,001-10,000	3,852 contacts →
	Strong evidence “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Source: RevenueBase Database · checked Sep 27, 2026
8	Nuance Communications	Partial evidence	Burlington, MA, United StatesHQ checked Sep 27, 2026	10001+	3,544 contacts →
	Partial evidence “Nuance Communications is a technology pioneer with market leadership in conversational, ambient, and generative AI.” Source: RevenueBase Database · checked Sep 27, 2026
9	Quadient	Strong evidence	Bagneux, FranceHQ checked Sep 27, 2026	1,001-5,000	3,472 contacts →
	Strong evidence “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Source: RevenueBase Database · checked Sep 27, 2026
10	Etech Global Services	Partial evidence	Nacogdoches, TX, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,964 contacts →
	Partial evidence “Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…” Source: RevenueBase Database · checked Sep 27, 2026
11	VGX Contact Center	Indirect evidence	Montes Claros, BrazilHQ checked Sep 27, 2026	1,001-5,000	2,951 contacts →
	Indirect evidence “A VGX, é uma empresa 100% brasileira, com 13 anos de atuação e mais de 5.100 colaboradores, consolidada como referência em soluções de Customer Experience,Cobrança, Atendimento…” Source: RevenueBase Database · checked Sep 27, 2026
12	Five9	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	2,584 contacts →
	Partial evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 27, 2026
13	Quantanite	Indirect evidence	London, United KingdomHQ checked Sep 27, 2026	1,001-5,000	1,991 contacts →
	Indirect evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 27, 2026
14	UCALL	Strong evidence	Luanda, AngolaHQ checked Sep 27, 2026	1,001-5,000	1,762 contacts →
	Strong evidence “Ucall é a empresa líder em Contact Center e Experiência de Cliente em Angola.” Source: RevenueBase Database · checked Sep 27, 2026
15	Nextiva	Partial evidence	Scottsdale, AZ, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,638 contacts →
	Partial evidence “Build amazing customer experiences with Nextiva’s AI-powered platform.” Source: RevenueBase Database · checked Sep 27, 2026
16	Dialpad	Partial evidence	San Ramon, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,473 contacts →
	Partial evidence “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Source: RevenueBase Database · checked Sep 27, 2026
17	Intercom	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,444 contacts →
	Partial evidence “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Source: RevenueBase Database · checked Sep 27, 2026
18	Millenium BPO	Strong evidence	Usaquén, ColombiaHQ checked Sep 27, 2026	5,001-10,000	1,409 contacts →
	Strong evidence “Somos Millenium, una compañía colombiana con más de 20 años de experiencia en soluciones de Contact Center y BPO; Nuestra aproximación tecnológica con un enfoque en automatización…” Source: RevenueBase Database · checked Sep 27, 2026
19	Audiocodes	Partial evidence	Or Yehuda, IsraelHQ checked Sep 27, 2026	1,001-5,000	1,397 contacts →
	Partial evidence “AudioCodes Ltd.(NASDAQ, TASE: AUDC) is a global leader in enterprise voice technology and voice AI innovation.” Source: RevenueBase Database · checked Sep 27, 2026
20	Afiniti	Strong evidence	Washington, DC, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,334 contacts →
	Strong evidence “Afiniti is an AI-native company and the global leader in Outcome Orchestration, where we bring simplicity, transparency, and measurable results to complex contact centers.” Source: RevenueBase Database · checked Sep 27, 2026
21	Talkdesk	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,316 contacts →
	Indirect evidence “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Source: RevenueBase Database · checked Sep 27, 2026
22	Unifycx	Partial evidence	Louisville, KY, United StatesHQ checked Sep 27, 2026	5,001-10,000	1,270 contacts →
	Partial evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 27, 2026
23	Liveperson	Partial evidence	New York, NY, United StatesHQ checked Sep 27, 2026	501-1,000	1,248 contacts →
	Partial evidence “LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.” Source: RevenueBase Database · checked Sep 27, 2026
24	Partnerhero	Strong evidence	Boise, ID, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,174 contacts →
	Strong evidence “The First AI-Native Contact Center.” Source: RevenueBase Database · checked Sep 27, 2026
25	Gupshup	Partial evidence	San Francisco, CA, United StatesHQ checked Sep 27, 2026	1,001-5,000	1,050 contacts →
	Partial evidence “Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.” Source: RevenueBase Database · checked Sep 27, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI contact center software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names AI contact center software companies.
Partial evidence: Its own public description names part of AI contact center software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name AI contact center software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 9,145 AI contact center software companies worldwide

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AI contact center software companies worldwide at a glance

As of Sep 27, 2026

25.0%Verified-email coverage

23.4Average contacts per company

1-10Median size (employees)

2.4%Largest-city concentration · London

Sep 27, 2026Page data refreshed

Companies by employee count

1-10

5,496

11-50

2,442

51-200

778

201-500

206

501-1,000

1,001-5,000

100

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI contact center software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for AI contact center software companies are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “AI contact center software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI contact center software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among AI contact center software companies, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 53,646 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI contact center software companies by location

46 lists · largest first

Every AI contact center software companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI contact center software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI contact center software companies are there worldwide?

RevenueBase identified 9,145 AI contact center software companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

IQOR, headquartered in Fort Lauderdale, tops this list with the largest team on record.

Which country has the most AI contact center software companies?

The United States leads with 1,699 companies, followed by India (757) and Brazil (447). Every AI contact center software companies list by country and city is linked on this page.

Which city has the most AI contact center software companies?

London leads with 223 headquartered companies, followed by San Francisco (150) and Sao Paulo (150).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 53,646 verified decision-maker contacts tracked across these 9,145 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.