Company lists · Data refreshed September 2026

Top 25 AI contact center software companies based in Germany

RevenueBase identified 214 AI contact center software companies headquartered in Germany as of September 2026 and tracks 3,072 professional contacts across them, including 1,157 with verified work emails. Berlin is the largest hub.

This list covers AI contact center software companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 27, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 27, 2026 86% judged on-target in blind review
214Companies
3,072Contacts tracked
1,157Verified emails
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The 25 largest AI contact center software companies based in Germany

Ranked by team size
Top 25 of 214 AI contact center software companies based in Germany, ranked by team size, largest first. Data refreshed Sep 27, 2026. RevenueBase Smart Search rates how each company's information relates to AI contact center software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceMunich, GermanyHQ checked Sep 27, 2026201-500589 contacts →

Indirect evidence

“In an age where agility and rapid responses are paramount, yoummday shines as a trailblazing tech company tackling outsourcing challenges head-on.”

Source: RevenueBase Database · checked Sep 27, 2026
2Partial evidenceBerlin, GermanyHQ checked Sep 27, 2026201-500432 contacts →

Partial evidence

“Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences.”

Source: RevenueBase Database · checked Sep 27, 2026
3Indirect evidenceHannover, GermanyHQ checked Sep 27, 2026201-500148 contacts →

Indirect evidence

“VIER rethinks customer dialogue and communication.”

Source: RevenueBase Database · checked Sep 27, 2026
4Partial evidenceBerlin, GermanyHQ checked Sep 27, 202651-20083 contacts →

Partial evidence

“charles is a Berlin-based Conversational AI & CRM and Meta Solution Partner.”

Source: RevenueBase Database · checked Sep 27, 2026
5Indirect evidenceHamburg, GermanyHQ checked Sep 27, 202651-20070 contacts →

Indirect evidence

“Kundenservice ist der Schlüssel zu einem nachhaltigen wirtschaftlichen Erfolg und langfristiger Kundenbindung.”

Source: RevenueBase Database · checked Sep 27, 2026
6Partial evidenceBerlin, GermanyHQ checked Sep 27, 202651-20069 contacts →

Partial evidence

“Synthflow AI is an omnichannel conversational AI platform for enterprise.”

Source: RevenueBase Database · checked Sep 27, 2026
7Indirect evidenceSaarbrücken, GermanyHQ checked Sep 27, 202651-20045 contacts →

Indirect evidence

“Kundenkommunikation einfach gemacht.”

Source: RevenueBase Database · checked Sep 27, 2026
8Strong evidenceMainz, GermanyHQ checked Sep 27, 202651-20045 contacts →

Strong evidence

“dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.”

Source: RevenueBase Database · checked Sep 27, 2026
9Indirect evidenceFrankfurt, GermanyHQ checked Sep 27, 202651-20036 contacts →

Indirect evidence

“CCT is leading the way in Multi-Experience customer engagement solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
10Strong evidenceBerlin, GermanyHQ checked Sep 27, 202611-5035 contacts →

Strong evidence

“babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.”

Source: RevenueBase Database · checked Sep 27, 2026
11Partial evidenceWürzburg, GermanyHQ checked Sep 27, 202611-5031 contacts →

Partial evidence

“BOTfriends GmbH aus Würzburg revolutioniert den Einsatz von AI Agents in Unternehmen.”

Source: RevenueBase Database · checked Sep 27, 2026
12Partial evidenceWürzburg, GermanyHQ checked Sep 27, 202611-5020 contacts →

Partial evidence

“solvatio AG provides leading software solutions for customer service based on artificial intelligence.”

Source: RevenueBase Database · checked Sep 27, 2026
13Partial evidenceBerlin, GermanyHQ checked Sep 27, 202611-5020 contacts →

Partial evidence

“AI phone calls that convert”

Source: RevenueBase Database · checked Sep 27, 2026
14Indirect evidenceFrankfurt, GermanyHQ checked Sep 27, 202611-5019 contacts →

Indirect evidence

“atip GmbH is an information technology and services company based out of Daimlerstraße 32, Frankfurt, Hesse, Germany.”

Source: RevenueBase Database · checked Sep 27, 2026
15Strong evidenceFrankfurt Am Main, GermanyHQ checked Sep 27, 202611-5017 contacts →

Strong evidence

“Wir unterstützen Unternehmen mit herausragenden Leistungen bei der Auswahl, Einführung und Optimierung ihrer Contact-Center-Technologien.”

Source: RevenueBase Database · checked Sep 27, 2026
16Partial evidenceBerlin, GermanyHQ checked Sep 27, 202611-5017 contacts →

Partial evidence

“enneo entwickelt das AI-Native Operating System für Customer Operations.”

Source: RevenueBase Database · checked Sep 27, 2026
17Partial evidenceHamburg, GermanyHQ checked Sep 27, 202611-5017 contacts →

Partial evidence

“Founded in 2019, HEON is a global team of elite engineers and AI experts helping businesses unlock scalable impact.”

Source: RevenueBase Database · checked Sep 27, 2026
18Partial evidenceDusseldorf, GermanyHQ checked Sep 27, 202651-20016 contacts →

Partial evidence

“Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market.”

Source: RevenueBase Database · checked Sep 27, 2026
19Partial evidenceKöln, GermanyHQ checked Sep 27, 202611-5015 contacts →

Partial evidence

“TENIOS - licensed cloud communications provider - is part of Apifonica, an Estonian provider of artificial intelligence (AI) and automation solutions.”

Source: RevenueBase Database · checked Sep 27, 2026
20Indirect evidenceSiegen, GermanyHQ checked Sep 27, 202611-5014 contacts →

Indirect evidence

“Die KI-Agenten-Plattform für Kundenkontakte und Mitarbeitende von Bots4You: Unsere individuell anpassbaren KI-Helfer führen eigenständig Telefonate, bearbeiten E-Mails und…”

Source: RevenueBase Database · checked Sep 27, 2026
21Indirect evidenceEschborn, GermanyHQ checked Sep 27, 202611-5014 contacts →

Indirect evidence

“Bolzhauser versteht sich als Beratungs- und Serviceunternehmen im Customer Care.”

Source: RevenueBase Database · checked Sep 27, 2026
22Partial evidenceBerlin, GermanyHQ checked Sep 27, 202611-5014 contacts →

Partial evidence

“Welcome to KINOVA - Your Trusted Partner in AI-Powered Customer Service Solutions!”

Source: RevenueBase Database · checked Sep 27, 2026
23Indirect evidenceKamp-lintfort, GermanyHQ checked Sep 27, 202611-5014 contacts →

Indirect evidence

“ainavio develops Artificial Intelligence for the Next Generation of Digitalization with our Serviced Data Cloud to enable businesses to provide their customers, partners and…”

Source: RevenueBase Database · checked Sep 27, 2026
24Indirect evidenceBerlin, GermanyHQ checked Sep 27, 202611-5014 contacts →

Indirect evidence

“Welcome to the future, it's good i2x transforms conversations by augmenting communication.”

Source: RevenueBase Database · checked Sep 27, 2026
25Partial evidenceMünster, GermanyHQ checked Sep 27, 202611-5012 contacts →

Partial evidence

“LoyJoy is the simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone.”

Source: RevenueBase Database · checked Sep 27, 2026

Showing 25 of 214 AI contact center software companies based in Germany

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AI contact center software companies based in Germany at a glance

As of Sep 27, 2026
37.7%Verified-email coverage
14.4Average contacts per company
1-10Median size (employees)
20.6%Largest-city concentration · Berlin
Sep 27, 2026Page data refreshed

Companies by employee count

1-10
128
11-50
58
51-200
19
201-500
7
501-1,000
1

Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 214 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI contact center software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “AI contact center software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI contact center software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among AI contact center software companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,157 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 27, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

AI contact center software companies by metro

  • AI contact center software companies in Berlin44

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI contact center software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many AI contact center software companies are there based in Germany?

RevenueBase identified 214 AI contact center software companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Yoummday, headquartered in Munich, tops this list with the largest team on record.

Which city has the most AI contact center software companies?

Berlin leads with 44 headquartered companies, followed by Hamburg (13) and Dusseldorf (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,157 verified decision-maker contacts tracked across these 214 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 27, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.