Company lists · Data refreshed August 2026
Top 25 AI customer service software based in London, United Kingdom
RevenueBase identified 192 AI customer service software headquartered in London, United Kingdom as of August 2026 and tracks 10,423 professional contacts across them, including 1,089 with verified work emails and 543 with mobile numbers. London is the largest hub.
This list covers AI customer service software headquartered in London, United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed August 30, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest AI customer service software based in London, United Kingdom
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 8,414 contacts → | ||||
Strong evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 2 | 325 contacts → | ||||
Strong evidence “The leading provider of enterprise AI agents for customer service.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 3 | 290 contacts → | ||||
Strong evidence “Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 4 | 141 contacts → | ||||
Partial evidence “Attio is the AI CRM for the next era of companies.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 5 | 81 contacts → | ||||
Strong evidence “Humanizing AI-Powered Customer Support The future of customer support is intelligent, efficient-and unmistakably human.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 6 | 51 contacts → | ||||
Strong evidence “Gravitas AI is a niche artificial intelligence and blockchain company with a focus on empowering organisations to optimize productivity and enhance customer experience.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 7 | 34 contacts → | ||||
Strong evidence “The iovox AI platform unlocks the potential of every customer conversation, from calls and texts to chats.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 8 | 32 contacts → | ||||
Strong evidence “At Veyn.ai, we are at the forefront of innovation, transforming the way businesses connect with their customers through advanced Conversational AI and Generative AI technologies.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 9 | 29 contacts → | ||||
Indirect evidence “Over the 14 years of experience, Nanosemantics Lab has accumulated multiple technologies for human-machine communication, in addition to the vast knowledge database of dialogs in…” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 10 | 22 contacts → | ||||
Strong evidence “ContactEngine is an award-winning proactive conversational AI technology used by large corporations across industries to automate customer communications.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 11 | 22 contacts → | ||||
Strong evidence “ConnectiveOne is an omnichannel AI communication platform designed to help companies deliver top-tier customer service.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 12 | 20 contacts → | ||||
Strong evidence “From pioneering AI and NLP in Latin America to achieving US$3M in sales, Alana has shaped the way brands and customers connect.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 13 | 16 contacts → | ||||
Strong evidence “BlueTweak is an AI-powered omnichannel customer support platform that brings every conversation-voice, email, chat, and social-into one interaction timeline.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 14 | 15 contacts → | ||||
Partial evidence “Create better relationships with customers & employees at lower costs.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 15 | 12 contacts → | ||||
Partial evidence “Tovie AI delivers AI solutions from voice and text bots to agents driven by Generative AI.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 16 | 10 contacts → | ||||
Strong evidence “IT Solutions provide Conversational AI, Knowledge management and Case Management solutions to help brands increase online sales and improve customer service via secure scalable…” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 17 | 9 contacts → | ||||
Partial evidence “logicdialog delivers intelligent service automation, powered by conversational AI.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 18 | 7 contacts → | ||||
Partial evidence “Pri0r1ty is an AI driven, human delivered SaaS services platform built to support SME’s with AI agents.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 19 | 6 contacts → | ||||
Partial evidence “Build AI agents with specialist skills.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 20 | 6 contacts → | ||||
Indirect evidence “Kasookoo is a dynamic cloud-native platform that is redefining business communication.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 21 | 5 contacts → | ||||
Strong evidence “Superlayer uses AI and automation to capture and extract insights from customer interactions, streamlining the sales process and helping revenue teams win more.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 22 | 5 contacts → | ||||
Partial evidence “HeyGuest is the global conversational AI partner for forward-thinking hospitality operators.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 23 | 2 contacts → | ||||
Indirect evidence “Self-service for high-value requests in regulated industries 20 times quicker than phone or email.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 24 | 2 contacts → | ||||
Indirect evidence “Word WandAI brings the power of ChatGPT to Zendesk.” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
| 25 | 2 contacts → | ||||
Strong evidence “Orimon.ai - The Premier Sales-Boosting Chatbot Platform At Orimon.ai, we offer the most sophisticated, sales-enabling chatbot builder designed to transform your customer…” Source: RevenueBase Database · checked Aug 30, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: AI customer service software. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names AI customer service software.
- Partial evidence
- Its own public description names part of AI customer service software, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name AI customer service software. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 192 AI customer service software based in London, United Kingdom
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AI customer service software based in London, United Kingdom at a glance
As of Aug 30, 2026Companies by employee count
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among AI customer service software, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in London, United Kingdom whose own description of what they do matches “AI customer service software”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names AI customer service software), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among AI customer service software, and records with no verified work email. Companies headquartered outside London are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,089 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on August 30, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
AI customer service software by metro in the United Kingdom
- AI customer service software in London192
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names AI customer service software, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many AI customer service software are there based in London, United Kingdom?
RevenueBase identified 192 AI customer service software headquartered in London, United Kingdom as of August 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
24 7.ai, headquartered in London, tops this list with the largest team on record.
Which city has the most AI customer service software?
London leads with 192 headquartered companies, followed by Manchester (12) and Glasgow (6).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,089 verified decision-maker contacts tracked across these 192 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on August 30, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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