Company lists · Data refreshed October 2026

Top 25 AI customer service software based in the United States

RevenueBase identified 1,093 company matches for AI customer service software associated with the United States as of October 2026 and tracks 138,641 professional contacts across them, including 79,229 with verified work emails. San Francisco is the largest hub.

This list covers company matches for AI customer service software associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built
1,093Companies
138,641Contacts tracked
79,229Verified emails
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The 25 largest AI customer service software based in the United States

Ranked by team size
Top 25 of 1,093 company matches for AI customer service software based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 202610001+86,470 contacts →

Exact match

“We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2Exact matchCampbell, CA, United StatesHQ recorded Oct 1, 202610001+8,461 contacts →

Exact match

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 20265,001-10,0006,628 contacts →

Exact match

“Move beyond deflection.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4Exact matchMelville, NY, United StatesHQ recorded Oct 1, 20265,001-10,0003,852 contacts →

Exact match

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5Exact matchSan Ramon, CA, United StatesHQ recorded Oct 1, 20261,001-5,0002,584 contacts →

Exact match

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6Exact matchScottsdale, AZ, United StatesHQ recorded Oct 1, 20261,001-5,0001,638 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7Exact matchSan Ramon, CA, United StatesHQ recorded Oct 1, 20261,001-5,0001,473 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 20261,001-5,0001,444 contacts →

Exact match

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 20261,001-5,0001,316 contacts →

Exact match

“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026501-1,0001,248 contacts →

Exact match

“LivePerson (NASDAQ: LPSN) is the leader in predictable conversational AI and digital transformation.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11Exact matchBoise, ID, United StatesHQ recorded Oct 1, 20261,001-5,0001,174 contacts →

Exact match

“The First AI-Native Contact Center.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12Exact matchLouisville, KY, United StatesHQ recorded Oct 1, 20261,001-5,0001,139 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 20261,001-5,0001,050 contacts →

Exact match

“Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15Exact matchSunnyvale, CA, United StatesHQ recorded Oct 1, 2026501-1,000759 contacts →

Exact match

“eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16Exact matchChicago, IL, United StatesHQ recorded Oct 1, 202651-200567 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026201-500561 contacts →

Exact match

“Sierra helps businesses build better, more human customer experiences with AI.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18Exact matchPalo Alto, CA, United StatesHQ recorded Oct 1, 2026201-500448 contacts →

Exact match

“SaaS Labs is all about helping sales and support teams reach their full potential.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19Exact matchEllicott City, MD, United StatesHQ recorded Oct 1, 2026201-500383 contacts →

Exact match

“At Soft Suave, we specialize in, enabling businesses to integrate advanced capabilities into their operations.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20Exact matchRedwood City, CA, United StatesHQ recorded Oct 1, 2026201-500373 contacts →

Exact match

“Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026201-500341 contacts →

Exact match

“Leena AI empowers employees using “AI Colleagues” to get answers and take action across IT, HR, Finance, Procurement and beyond through a single intelligent interface.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026201-500321 contacts →

Exact match

“The leading provider of enterprise AI agents for customer service.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23Exact matchWaltham, MA, United StatesHQ recorded Oct 1, 2026201-500320 contacts →

Exact match

“CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24Exact matchNew York, NY, United StatesHQ recorded Oct 1, 2026201-500310 contacts →

Exact match

“ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25Exact matchSan Francisco, CA, United StatesHQ recorded Oct 1, 2026501-1,000294 contacts →

Exact match

“Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.”

Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

Showing 25 of 1,093 AI customer service software based in the United States

See the full list, filter by size, metro and specialty, and access 79,229 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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AI customer service software based in the United States at a glance

As of Oct 1, 2026
57.1%Verified-email coverage
126.8Average contacts per company
1-10Median size (employees)
10.6%Largest-city concentration · San Francisco
Oct 1, 2026Page data refreshed

Companies by employee count

1-10
609
11-50
321
51-200
103
201-500
34
501-1,000
10
1,001-5,000
11
5,001-10,000
2
10001+
2

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,093 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “AI customer service software” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 79,229 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “AI customer service software”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many AI customer service software are there based in the United States?

RevenueBase identified 1,093 company matches for AI customer service software associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Salesforce tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most AI customer service software?

San Francisco leads with 116 company records, followed by New York (68) and Miami (34).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 79,229 professional contacts with verified work emails tracked across these 1,093 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.