Company lists · Data refreshed September 2026

Top 25 Voice of customer consulting firms based in the United Kingdom

RevenueBase identified 180 voice of customer consulting firms headquartered in the United Kingdom as of September 2026 and tracks 1,185 professional contacts across them, including 273 with verified work emails. London is the largest hub.

This list covers voice of customer consulting firms headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
180Companies
1,185Contacts tracked
273Verified emails
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The 25 largest voice of customer consulting firms based in the United Kingdom

Ranked by team size
Top 25 of 180 voice of customer consulting firms based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to voice of customer consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceLondon, United KingdomHQ checked Sep 29, 2026501-1,00096 contacts →

Indirect evidence

“Confirmit is now a Press Ganey company.”

Source: RevenueBase Database · checked Sep 29, 2026
2Partial evidenceLondon, United KingdomHQ checked Sep 29, 202611-5096 contacts →

Partial evidence

“We’re service communication experts – using a mix of science, creativity and service know-how to improve how you talk with your customers through all channels and media, from…”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceLondon, United KingdomHQ checked Sep 29, 202611-5049 contacts →

Partial evidence

“Since we’ve helped ambitious leaders and organisations create true customer-led success.”

Source: RevenueBase Database · checked Sep 29, 2026
4Strong evidenceLondon, United KingdomHQ checked Sep 29, 202651-20036 contacts →

Strong evidence

“Watermelon is a Voice of the Customer (VoC) company.”

Source: RevenueBase Database · checked Sep 29, 2026
5Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202651-20035 contacts →

Indirect evidence

“Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.”

Source: RevenueBase Database · checked Sep 29, 2026
6Partial evidenceLondon, United KingdomHQ checked Sep 29, 202651-20033 contacts →

Partial evidence

“KPMG Nunwood specialises in customer experience improvement.”

Source: RevenueBase Database · checked Sep 29, 2026
7Partial evidenceLondon, United KingdomHQ checked Sep 29, 202611-5028 contacts →

Partial evidence

“Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceLondon, United KingdomHQ checked Sep 29, 202651-20024 contacts →

Partial evidence

“We are here to help global enterprises design, build and scale up their customer experience programs.”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceCranfield, United KingdomHQ checked Sep 29, 202611-5021 contacts →

Indirect evidence

“Collaborate.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceBasingstoke, United KingdomHQ checked Sep 29, 202611-5018 contacts →

Indirect evidence

“Our experts deliver solutions.”

Source: RevenueBase Database · checked Sep 29, 2026
11Indirect evidenceGuildford, United KingdomHQ checked Sep 29, 202611-5017 contacts →

Indirect evidence

“HELLO….”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-1014 contacts →

Indirect evidence

“We set up and run client experience programmes, conduct brand perception tracking and enable employee feedback through 360s and engagement surveys.”

Source: RevenueBase Database · checked Sep 29, 2026
13Partial evidenceGerrards Cross, United KingdomHQ checked Sep 29, 202611-5012 contacts →

Partial evidence

“AURA WINNERS - INSIGHT IMPACT AWARD 2022 | BEST SMALL AGENCY 2021 | BEST SMALL AGENCY 2020 We are customer-centricity specialists.”

Source: RevenueBase Database · checked Sep 29, 2026
14Partial evidenceTeddington, United KingdomHQ checked Sep 29, 202611-5011 contacts →

Partial evidence

“At Survey Solutions we are passionate about helping our clients to develop their organisations and improve the engagement of their people because we believe that customers’ and…”

Source: RevenueBase Database · checked Sep 29, 2026
15Partial evidenceUnited KingdomHQ checked Sep 29, 202611-5010 contacts →

Partial evidence

“We help companies organise their business around their customers.”

Source: RevenueBase Database · checked Sep 29, 2026
16Partial evidenceBerkhamsted, United KingdomHQ checked Sep 29, 202611-5010 contacts →

Partial evidence

“Service Monitor helps businesses understand what their customers actually experience.”

Source: RevenueBase Database · checked Sep 29, 2026
17Partial evidenceBillingshurst, United KingdomHQ checked Sep 29, 202651-20010 contacts →

Partial evidence

“Yomdel provides managed customer communication services for businesses that want to deliver a better customer experience.”

Source: RevenueBase Database · checked Sep 29, 2026
18Strong evidenceLondon, United KingdomHQ checked Sep 29, 202611-509 contacts →

Strong evidence

“Based in the UK, Voxal is a consulting company delivering management and customer experience (strategy advice, training, measurement, data analysis) consulting services to…”

Source: RevenueBase Database · checked Sep 29, 2026
19Partial evidenceDuffield, United KingdomHQ checked Sep 29, 202611-508 contacts →

Partial evidence

“Customer Plus is an award-winning customer experience consultancy.”

Source: RevenueBase Database · checked Sep 29, 2026
20Partial evidenceWetherby, United KingdomHQ checked Sep 29, 20261-108 contacts →

Partial evidence

“Truly customer-centric organisations stand out from the crowd in terms of brand reputation, customer loyalty and profitability.”

Source: RevenueBase Database · checked Sep 29, 2026
21Partial evidenceTonbridge, United KingdomHQ checked Sep 29, 20261-107 contacts →

Partial evidence

“Beehive Research is a customer experience and insight agency for organisations looking for clearer customer understanding and better business decisions.”

Source: RevenueBase Database · checked Sep 29, 2026
22Indirect evidenceLeamington Spa, United KingdomHQ checked Sep 29, 20261-107 contacts →

Indirect evidence

“We are here to help our clients at every stage of the planning and marketing process from exploring and understanding your consumer to developing products and evaluating how…”

Source: RevenueBase Database · checked Sep 29, 2026
23Partial evidenceExeter, United KingdomHQ checked Sep 29, 20261-107 contacts →

Partial evidence

“Customerwise helps B2C and B2B businesses compete more effectively by providing them with better information and insights.”

Source: RevenueBase Database · checked Sep 29, 2026
24Partial evidenceChirk, United KingdomHQ checked Sep 29, 20261-107 contacts →

Partial evidence

“We bring to life your customer service aspirations.”

Source: RevenueBase Database · checked Sep 29, 2026
25Partial evidenceLondon, United KingdomHQ checked Sep 29, 202611-507 contacts →

Partial evidence

“Customer, Supplier and Employee relationships can make or break your business and those that keep pace with changing expectations prosper better than others.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 180 voice of customer consulting firms based in the United Kingdom

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Voice of customer consulting firms based in the United Kingdom at a glance

As of Sep 29, 2026
23.0%Verified-email coverage
6.6Average contacts per company
1-10Median size (employees)
37.2%Largest-city concentration · London
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
132
11-50
38
51-200
9
501-1,000
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 180 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among voice of customer consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “voice of customer consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names voice of customer consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among voice of customer consulting firms, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 273 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Voice of customer consulting firms by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names voice of customer consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many voice of customer consulting firms are there based in the United Kingdom?

RevenueBase identified 180 voice of customer consulting firms headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Confirmit, headquartered in London, tops this list with the largest team on record.

Which city has the most voice of customer consulting firms?

London leads with 67 headquartered companies, followed by Cambridge (4) and Leeds (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 273 verified decision-maker contacts tracked across these 180 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.