Company lists · Data refreshed September 2026

Top 19 Voice of customer consultancies based in Australia

RevenueBase identified 42 voice of customer consultancies headquartered in Australia as of September 2026 and tracks 308 professional contacts across them, including 61 with verified work emails. Melbourne is the largest hub.

This list covers voice of customer consultancies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
42Companies
308Contacts tracked
61Verified emails
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The 19 largest voice of customer consultancies based in Australia

Ranked by team size
Top 19 of 42 voice of customer consultancies based in Australia, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to voice of customer consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 202611-5017 contacts →

Partial evidence

“We turn Feedback into ‘Winning On Action’ so you can boost results ASAP: Awesome Customer Experiences Sales Growth Advocacy & Great Reviews People Performance We provide One…”

Source: RevenueBase Database · checked Sep 29, 2026
2Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 20261-1010 contacts →

Partial evidence

“At Eclipse AI, we’re changing how businesses listen to their customers.”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceThornleigh, AustraliaHQ checked Sep 29, 202611-508 contacts →

Partial evidence

“Customer Feedback Systems (CFS) is a Global provider of Service Measurement, Service Improvement & Market Research.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceAlbert Park, AustraliaHQ checked Sep 29, 20261-105 contacts →

Indirect evidence

“Research Ink is a boutique market research consultancy with a strong client service ethic and a focus on quality throughout the research process.”

Source: RevenueBase Database · checked Sep 29, 2026
5Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 202611-505 contacts →

Partial evidence

“RateIt by Zipline is on a mission to make it easy to track in-the-moment customer feedback.”

Source: RevenueBase Database · checked Sep 29, 2026
6Indirect evidenceMelbourne, AustraliaHQ checked Sep 29, 202611-505 contacts →

Indirect evidence

“Converlens is an Australian-made engagement, insights and analytics platform purpose-built to collect, manage and understand surveys and consultation data.”

Source: RevenueBase Database · checked Sep 29, 2026
7Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 202651-2005 contacts →

Partial evidence

“Welcome to My CX - Elevating Customer Experiences!”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceSydney, AustraliaHQ checked Sep 29, 202611-505 contacts →

Partial evidence

“Mystery Customer are leading experts in the customer experience (CX), insight and activation business.”

Source: RevenueBase Database · checked Sep 29, 2026
9Strong evidenceMacquarie Park, AustraliaHQ checked Sep 29, 202611-504 contacts →

Strong evidence

“Voice Project helps organisations improve employee engagement, leadership and customer satisfaction through research-backed surveys and expert guidance.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceMount Helen, AustraliaHQ checked Sep 29, 20261-103 contacts →

Indirect evidence

“Evaluation Solutions (ES) is an innovative boutique consulting company specialising in online surveys and data collection.”

Source: RevenueBase Database · checked Sep 29, 2026
11Partial evidenceSydney, AustraliaHQ checked Sep 29, 20261-103 contacts →

Partial evidence

“You've got customer feedback data.”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceSydney, AustraliaHQ checked Sep 29, 202611-503 contacts →

Indirect evidence

“O.O.P.S.”

Source: RevenueBase Database · checked Sep 29, 2026
13Partial evidenceGold Coast, AustraliaHQ checked Sep 29, 20261-103 contacts →

Partial evidence

“Specialising in designing and implementing leading edge customer experience programs using over 20 years of specialised experience, we illuminate key opportunities to leverage.”

Source: RevenueBase Database · checked Sep 29, 2026
14Partial evidenceAdelaide, AustraliaHQ checked Sep 29, 20261-102 contacts →

Partial evidence

“Point Heard helps build stronger, sustainable customer and stakeholder relationships.”

Source: RevenueBase Database · checked Sep 29, 2026
15Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 20261-102 contacts →

Partial evidence

“We work with companies from start-ups to Enterprise in two ways, customer insight research and business support and advice.”

Source: RevenueBase Database · checked Sep 29, 2026
16Partial evidenceBrisbane, AustraliaHQ checked Sep 29, 20261-102 contacts →

Partial evidence

“We make businesses & organisations better by putting the customer at the heart of everything they do.”

Source: RevenueBase Database · checked Sep 29, 2026
17Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 20261-102 contacts →

Partial evidence

“Critical Truth specialises in assisting businesses to understand their customers through best-in-class market orientation and advanced analytic techniques.”

Source: RevenueBase Database · checked Sep 29, 2026
18Partial evidenceAdelaide, AustraliaHQ checked Sep 29, 20261-101 contacts →

Partial evidence

“In today's ever-changing market, understanding and addressing Customers' needs and wants is not just important, it's essential for a business's survival and success.”

Source: RevenueBase Database · checked Sep 29, 2026
19Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 20261-101 contacts →

Partial evidence

“FoxCX is a Customer Experience consultancy led by Laurence Fox.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 19 of 42 voice of customer consultancies based in Australia

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Voice of customer consultancies based in Australia at a glance

As of Sep 29, 2026
19.8%Verified-email coverage
7.3Average contacts per company
1-10Median size (employees)
42.9%Largest-city concentration · Melbourne
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
28
11-50
12
51-200
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 42 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among voice of customer consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “voice of customer consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names voice of customer consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among voice of customer consultancies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 61 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names voice of customer consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many voice of customer consultancies are there based in Australia?

RevenueBase identified 42 voice of customer consultancies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Feedback Asap, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most voice of customer consultancies?

Melbourne leads with 18 headquartered companies, followed by Sydney (9) and Brisbane (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 61 verified decision-maker contacts tracked across these 42 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.