Company lists · Data refreshed September 2026

Top 25 Voice of customer analytics companies based in London, United Kingdom

RevenueBase identified 52 voice of customer analytics companies headquartered in London, United Kingdom as of September 2026 and tracks 649 professional contacts across them, including 174 with verified work emails. Across the United Kingdom, London is the largest hub for this category.

This list covers voice of customer analytics companies headquartered in London, United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
52Companies
649Contacts tracked
174Verified emails
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The 25 largest voice of customer analytics companies based in London, United Kingdom

Ranked by team size
Top 25 of 52 voice of customer analytics companies based in London, United Kingdom, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to voice of customer analytics companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceLondon, United KingdomHQ checked Sep 29, 2026501-1,00096 contacts →

Indirect evidence

“Confirmit is now a Press Ganey company.”

Source: RevenueBase Database · checked Sep 29, 2026
2Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202651-20073 contacts →

Indirect evidence

“Collect, analyze, and act on feedback from all touchpoints with a unified XM platform powered by a Generative AI-driven assistant.”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceLondon, United KingdomHQ checked Sep 29, 202651-20069 contacts →

Partial evidence

“Chattermill is the AI-native CX intelligence platform that turns messy customer feedback from every source - surveys, reviews, support tickets, social - into evidence-backed…”

Source: RevenueBase Database · checked Sep 29, 2026
4Partial evidenceLondon, United KingdomHQ checked Sep 29, 202611-5053 contacts →

Partial evidence

“The Imagen Index is the go-to tool for fast, scalable qualitative research, powered by AI and fueled by real consumer voices from our global community and yours.”

Source: RevenueBase Database · checked Sep 29, 2026
5Strong evidenceLondon, United KingdomHQ checked Sep 29, 202651-20036 contacts →

Strong evidence

“Watermelon is a Voice of the Customer (VoC) company.”

Source: RevenueBase Database · checked Sep 29, 2026
6Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202651-20035 contacts →

Indirect evidence

“Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.”

Source: RevenueBase Database · checked Sep 29, 2026
7Partial evidenceLondon, United KingdomHQ checked Sep 29, 202651-20033 contacts →

Partial evidence

“KPMG Nunwood specialises in customer experience improvement.”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceLondon, United KingdomHQ checked Sep 29, 202611-5028 contacts →

Partial evidence

“Relative Insight is the world’s leading AI-driven customer intelligence platform, helping businesses of all sizes unlock value from unstructured customer data sources.”

Source: RevenueBase Database · checked Sep 29, 2026
9Partial evidenceLondon, United KingdomHQ checked Sep 29, 202611-5012 contacts →

Partial evidence

“Customer Value, Unlocked.”

Source: RevenueBase Database · checked Sep 29, 2026
10Strong evidenceLondon, United KingdomHQ checked Sep 29, 20261-1010 contacts →

Strong evidence

“Boost sales and customer service with AI-powered conversational analytics.”

Source: RevenueBase Database · checked Sep 29, 2026
11Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-509 contacts →

Indirect evidence

“Have you ever wanted to know if you were having a genuine phone conversation with a prospective client?”

Source: RevenueBase Database · checked Sep 29, 2026
12Strong evidenceLondon, United KingdomHQ checked Sep 29, 202611-508 contacts →

Strong evidence

“Phebi is an award-winning innovator in voice technology, behavioral science, and AI for market research and customer experience.”

Source: RevenueBase Database · checked Sep 29, 2026
13Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202651-2006 contacts →

Indirect evidence

“The Fizzback SaaS offering is a real-time operational VoC solution.”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceLondon, United KingdomHQ checked Sep 29, 20261-105 contacts →

Indirect evidence

“We are a carefully curated group of experts from across disciplines, who deeply care about what we’re doing.”

Source: RevenueBase Database · checked Sep 29, 2026
15Strong evidenceLondon, United KingdomHQ checked Sep 29, 20261-105 contacts →

Strong evidence

“We automatically capture the voice of your customer from real-life conversations, link it with your CRM data and analyse it through our AI engine to create unparalleled…”

Source: RevenueBase Database · checked Sep 29, 2026
16Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-104 contacts →

Partial evidence

“Lerno helps GTM teams turn scattered customer data into actionable insights, instantly.”

Source: RevenueBase Database · checked Sep 29, 2026
17Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-504 contacts →

Indirect evidence

“Uncrowd is a unique CX SaaS platform using thousands of unbiased data points to uncover the frictions and rewards your consumers experience when they shop with you.”

Source: RevenueBase Database · checked Sep 29, 2026
18Strong evidenceLondon, United KingdomHQ checked Sep 29, 202611-503 contacts →

Strong evidence

“Embracing rapid technological advancements, focussing in voice analytics, we deliver intelligent, cutting-edge solutions that boost operational efficiency, elevate customer…”

Source: RevenueBase Database · checked Sep 29, 2026
19Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-103 contacts →

Partial evidence

“Spike is a customer insights business that helps travel companies unlock the value in their customer data.”

Source: RevenueBase Database · checked Sep 29, 2026
20Strong evidenceLondon, United KingdomHQ checked Sep 29, 202611-502 contacts →

Strong evidence

“VIRTUATell is a pioneer in the capture of the Voice Of The Customer (our trademark) by using our CX consultants together with automated telephone, online and SMS surveys and a…”

Source: RevenueBase Database · checked Sep 29, 2026
21Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-502 contacts →

Indirect evidence

“elementary-AI enhances traditional NPS scoring to provide sentiment measurement on your video and audio assets.”

Source: RevenueBase Database · checked Sep 29, 2026
22Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-102 contacts →

Partial evidence

“Pinpoint turns customer calls into actionable insights-faster.”

Source: RevenueBase Database · checked Sep 29, 2026
23Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-102 contacts →

Partial evidence

“CX stands for customer experience.”

Source: RevenueBase Database · checked Sep 29, 2026
24Indirect evidenceLondon, United KingdomHQ checked Sep 29, 202611-501 contacts →

Indirect evidence

“Chase Interaction created TRACX - a simple, all-in-one platform to capture, organise, and analyse feedback about your business.”

Source: RevenueBase Database · checked Sep 29, 2026
25Partial evidenceLondon, United KingdomHQ checked Sep 29, 20261-101 contacts →

Partial evidence

“At Quezzies, we believe that the key to building successful products and services lies in understanding and addressing the actual needs and problems of your customers throughout…”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 52 voice of customer analytics companies based in London, United Kingdom

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Voice of customer analytics companies based in London, United Kingdom at a glance

As of Sep 29, 2026
26.8%Verified-email coverage
12.5Average contacts per company
11-50Median size (employees)
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
22
11-50
21
51-200
7
501-1,000
1

Email recency for this list is measured across the whole United Kingdom list rather than for London, so it is reported there. Company counts and contact totals on this page are exact for London, over 52 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among voice of customer analytics companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in London, United Kingdom whose own description of what they do matches “voice of customer analytics companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names voice of customer analytics companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among voice of customer analytics companies, and records with no verified work email. Companies headquartered outside London are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 174 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names voice of customer analytics companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many voice of customer analytics companies are there based in London, United Kingdom?

RevenueBase identified 52 voice of customer analytics companies headquartered in London, United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Confirmit, headquartered in London, tops this list with the largest team on record.

Which city in the United Kingdom has the most voice of customer analytics companies?

London leads the United Kingdom with 52 headquartered companies, followed by Bristol (3) and Cardiff (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 174 verified decision-maker contacts tracked across these 52 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.