Company lists · Data refreshed September 2026

Top 25 Virtual customer service providers based in Brazil

Name: Virtual customer service providers based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 22, 2026 96 companies tracked

RevenueBase identified 96 virtual customer service providers headquartered in Brazil as of September 2026 and tracks 12,955 professional contacts across them, including 676 with verified work emails. Sao Paulo is the largest hub.

This list covers virtual customer service providers headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 22, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 22, 2026 86% judged on-target in blind review

96Companies

12,955Contacts tracked

676Verified emails

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The 25 largest virtual customer service providers based in Brazil

Ranked by team size

Top 25 of 96 virtual customer service providers based in Brazil, ranked by team size, largest first. Data refreshed Sep 22, 2026. RevenueBase Smart Search rates how each company's information relates to virtual customer service providers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Sercom	Indirect evidence	Taboão Da Serra, BrazilHQ checked Sep 22, 2026	5,001-10,000	3,785 contacts →
	Indirect evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 22, 2026
2	DBM Contact Center	Indirect evidence	Curitiba, BrazilHQ checked Sep 22, 2026	1,001-5,000	1,312 contacts →
	Indirect evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 22, 2026
3	Parla Contact Center	Indirect evidence	Barueri, BrazilHQ checked Sep 22, 2026	1,001-5,000	1,234 contacts →
	Indirect evidence “A Parla!” Source: RevenueBase Database · checked Sep 22, 2026
4	Youtility Center DO Brasil	Indirect evidence	Barra Mansa, BrazilHQ checked Sep 22, 2026	1,001-5,000	926 contacts →
	Indirect evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 22, 2026
5	ATN Contact Center	Indirect evidence	Rio De Janeiro, BrazilHQ checked Sep 22, 2026	1,001-5,000	529 contacts →
	Indirect evidence “A ATN Contact Center é especialista em Relacionamento com Clientes e BPO, com 29 anos de experiência transformando a forma como empresas se conectam com seus consumidores.” Source: RevenueBase Database · checked Sep 22, 2026
6	Home Agent	Indirect evidence	São Paulo, BrazilHQ checked Sep 22, 2026	201-500	474 contacts →
	Indirect evidence “A HOME AGENT S.A.” Source: RevenueBase Database · checked Sep 22, 2026
7	Pessoalize	Indirect evidence	São Paulo, BrazilHQ checked Sep 22, 2026	1,001-5,000	365 contacts →
	Indirect evidence “A Pessoalize nasceu para dar protagonismo para os canais digitais de Chat, WhatsApp, passando por vídeo atendimento, até canais de conciliação como Consumidor.gov e RA, entendendo…” Source: RevenueBase Database · checked Sep 22, 2026
8	Bcr.Cx, Zendesk Partner Of The Year 2026	Partial evidence	Sao Paulo, BrazilHQ checked Sep 22, 2026	201-500	308 contacts →
	Partial evidence “A BCR.CX é uma empresa líder em soluções de Customer Experience, oferecendo serviços de BPO de Atendimento, Vendas e relacionamento focado em CX, com uso de ferramentas…” Source: RevenueBase Database · checked Sep 22, 2026
9	Full Time Soluções	Indirect evidence	São Paulo, BrazilHQ checked Sep 22, 2026	501-1,000	283 contacts →
	Indirect evidence “Transformamos a interação entre empresas e seus clientes, otimizando processos, reduzindo custos e entregando resultados excepcionais.” Source: RevenueBase Database · checked Sep 22, 2026
10	GVP	Indirect evidence	Barueri, BrazilHQ checked Sep 22, 2026	51-200	94 contacts →
	Indirect evidence “Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Source: RevenueBase Database · checked Sep 22, 2026
11	Ivox Contact Center	Indirect evidence	Vitória, BrazilHQ checked Sep 22, 2026	51-200	93 contacts →
	Indirect evidence “A Ivox é uma empresa de Call Center mas que vende mais do que isso, seu conceito é a entrega de SOLUÇÕES DE ATENDIMENTO, para o cliente que precisa de eficiência através de: •…” Source: RevenueBase Database · checked Sep 22, 2026
12	Quality Contact Center	Indirect evidence	Taboão Da Serra, BrazilHQ checked Sep 22, 2026	501-1,000	86 contacts →
	Indirect evidence “A Quality Contact Center ® é formada por uma equipe de talentos altamente qualificados compondo uma cultura com a marca da inovação e da agilidade, apontando sempre “para o foco…” Source: RevenueBase Database · checked Sep 22, 2026
13	Solve4me	Indirect evidence	Votorantim, BrazilHQ checked Sep 22, 2026	51-200	83 contacts →
	Indirect evidence “Nossa Missão desenvolver soluções inovadoras para o mercado de atendimento ao cliente de forma eficaz, priorizando as reais necessidades e inovando com base em indicadores de…” Source: RevenueBase Database · checked Sep 22, 2026
14	Neoassist.com S A	Indirect evidence	São Paulo, BrazilHQ checked Sep 22, 2026	51-200	73 contacts →
	Indirect evidence “Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e…” Source: RevenueBase Database · checked Sep 22, 2026
15	Grupo Amaro	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 22, 2026	51-200	62 contacts →
	Indirect evidence “A Amaro atua no mercado desde oferecendo soluções concretas para o desenvolvimento de projetos dirigidos ao atendimento de seu cliente.” Source: RevenueBase Database · checked Sep 22, 2026
16	BWA Contact Center	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 22, 2026	51-200	61 contacts →
	Indirect evidence “Na BWA Contact Center, acreditamos que o atendimento pode ser muito mais que um serviço: ele pode ser um elo real entre marcas e pessoas.” Source: RevenueBase Database · checked Sep 22, 2026
17	Intelmais Serviços DE Callcenter	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 22, 2026	201-500	48 contacts →
	Indirect evidence “Somos uma empresa de BPO especializada em atendimento ao cliente, experiência do usuário (CX) e soluções de relacionamento.” Source: RevenueBase Database · checked Sep 22, 2026
18	Setra BPO	Partial evidence	Sao Caetano Do Sul, BrazilHQ checked Sep 22, 2026	201-500	42 contacts →
	Partial evidence “Somos especialistas em oferecer serviços customizados de terceirização de atendimento ao cliente.” Source: RevenueBase Database · checked Sep 22, 2026
19	Talkd Solutions Brazil	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 22, 2026	11-50	40 contacts →
	Indirect evidence “A sua empresa disponibiliza uma estrutura moderna e eficiente de atendimento e relacionamento aos seus clientes?” Source: RevenueBase Database · checked Sep 22, 2026
20	Prestus	Strong evidence	São Paulo, BrazilHQ checked Sep 22, 2026	11-50	40 contacts →
	Strong evidence “National experts in Virtual Assistant Services, with tollfree (0800) numbers and shared-services (virtual assistants) for a fully customized customer support for all size of…” Source: RevenueBase Database · checked Sep 22, 2026
21	Motiva Contact Center	Indirect evidence	Campinas, BrazilHQ checked Sep 22, 2026	1,001-5,000	40 contacts →
	Indirect evidence “Em meados do ano de 2005, os empreendedores do que viria a ser a MOTIVA Contact Center perceberam que o mercado necessitava como nunca de uma empresa aguerrida e extremamente…” Source: RevenueBase Database · checked Sep 22, 2026
22	Grupo BR Call	Indirect evidence	Joinville, BrazilHQ checked Sep 22, 2026	11-50	37 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 22, 2026
23	SETA	Indirect evidence	Recife, BrazilHQ checked Sep 22, 2026	11-50	32 contacts →
	Indirect evidence “Nascemos com o propósito de trazer de volta a Paz de Espírito para o empreendedor digital.” Source: RevenueBase Database · checked Sep 22, 2026
24	Secretária Virtual	Partial evidence	Campinas, BrazilHQ checked Sep 22, 2026	11-50	31 contacts →
	Partial evidence “A Secretaria Virtual e especialista em atendimento humano + inteligencia artificial para empresas que nao podem perder clientes por demora, ligacoes nao atendidas, WhatsApp parado…” Source: RevenueBase Database · checked Sep 22, 2026
25	Sirius Assessoria	Indirect evidence	Pouso Alegre, BrazilHQ checked Sep 22, 2026	51-200	24 contacts →
	Indirect evidence “Somos o seu canal oficial de relacionamento, conectando você diretamente aos seus clientes- Atendimento 24/7 - SAC - Cobrança - Pré-Vendas e Vendas” Source: RevenueBase Database · checked Sep 22, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: virtual customer service providers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names virtual customer service providers.
Partial evidence: Its own public description names part of virtual customer service providers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name virtual customer service providers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 96 virtual customer service providers based in Brazil

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Virtual customer service providers based in Brazil at a glance

As of Sep 22, 2026

5.2%Verified-email coverage

134.9Average contacts per company

11-50Median size (employees)

20.8%Largest-city concentration · Sao Paulo

Sep 22, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 96 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among virtual customer service providers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “virtual customer service providers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names virtual customer service providers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among virtual customer service providers, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 676 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 22, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names virtual customer service providers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many virtual customer service providers are there based in Brazil?

RevenueBase identified 96 virtual customer service providers headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sercom, headquartered in Taboao Da Serra, tops this list with the largest team on record.

Which city has the most virtual customer service providers?

Sao Paulo leads with 20 headquartered companies, followed by Curitiba (7) and Belo Horizonte (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 676 verified decision-maker contacts tracked across these 96 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 22, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.