Company lists · Data refreshed September 2026

Top 25 Virtual call center platforms based in the United States

RevenueBase identified 474 virtual call center platforms headquartered in the United States as of September 2026 and tracks 25,934 professional contacts across them, including 9,581 with verified work emails. Miami is the largest hub.

This list covers virtual call center platforms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
474Companies
25,934Contacts tracked
9,581Verified emails
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest virtual call center platforms based in the United States

Ranked by team size
Top 25 of 474 virtual call center platforms based in the United States, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to virtual call center platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceBelmont, CA, United StatesHQ checked Sep 29, 20265,001-10,0006,431 contacts →

Strong evidence

“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…”

Source: RevenueBase Database · checked Sep 29, 2026
2Indirect evidenceCampbell, CA, United StatesHQ checked Sep 29, 20261,001-5,0002,444 contacts →

Indirect evidence

“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.”

Source: RevenueBase Database · checked Sep 29, 2026
3Indirect evidenceBoston, MA, United StatesHQ checked Sep 29, 20261,001-5,0002,320 contacts →

Indirect evidence

“As the leader in cloud communications and IT, GoTo addresses real-world challenges with practical innovations and a customer-first mindset.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceTucson, AZ, United StatesHQ checked Sep 29, 20261,001-5,0001,275 contacts →

Indirect evidence

“BroadPath provides transformational outsourcing and managed services powered by our one-of-a-kind, 100% remote business model.”

Source: RevenueBase Database · checked Sep 29, 2026
5Strong evidencePortland, ME, United StatesHQ checked Sep 29, 2026201-500865 contacts →

Strong evidence

“NexRep is a leader in virtual contact center solutions, with more than 100 years of combined contact center leadership.”

Source: RevenueBase Database · checked Sep 29, 2026
6Indirect evidenceRoy, UT, United StatesHQ checked Sep 29, 20261,001-5,000792 contacts →

Indirect evidence

“Focus was founded in 1995.”

Source: RevenueBase Database · checked Sep 29, 2026
7Strong evidenceChicago, IL, United StatesHQ checked Sep 29, 202651-200567 contacts →

Strong evidence

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Source: RevenueBase Database · checked Sep 29, 2026
8Strong evidenceHouston, TX, United StatesHQ checked Sep 29, 2026501-1,000561 contacts →

Strong evidence

“We build fully managed call centers: Software build outs Hiring Training Integrations”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceOrlando, FL, United StatesHQ checked Sep 29, 2026501-1,000479 contacts →

Indirect evidence

“Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceAustin, TX, United StatesHQ checked Sep 29, 2026201-500401 contacts →

Indirect evidence

“Lifesize delivers immersive communication experiences for the global enterprise.”

Source: RevenueBase Database · checked Sep 29, 2026
11Indirect evidenceNew York, NY, United StatesHQ checked Sep 29, 2026201-500398 contacts →

Indirect evidence

“Founded in 2008 by veteran telecommunication entrepreneurs, Phone.com provides over businesses with comprehensive, flexible, and reliable cloud-based communication and…”

Source: RevenueBase Database · checked Sep 29, 2026
12Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 2026201-500286 contacts →

Strong evidence

“UJET is the Experience Center: a cloud-native platform that replaces the fragmented contact center stack.”

Source: RevenueBase Database · checked Sep 29, 2026
13Partial evidenceHerndon, VA, United StatesHQ checked Sep 29, 202651-200285 contacts →

Partial evidence

“Ultatel delivers a powerful yet easy-to-use cloud communications suite that scales with your business-combining voice, SMS, chat, video, online fax, and contact center…”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceNorthridge, CA, United StatesHQ checked Sep 29, 202651-200275 contacts →

Indirect evidence

“Broadvoice makes it easy for companies to connect with their customers.”

Source: RevenueBase Database · checked Sep 29, 2026
15Indirect evidenceIndianapolis, IN, United StatesHQ checked Sep 29, 20261,001-5,000275 contacts →

Indirect evidence

“Genesys acquired Interactive Intelligence in December 2016.”

Source: RevenueBase Database · checked Sep 29, 2026
16Strong evidenceDetroit, MI, United StatesHQ checked Sep 29, 20261,001-5,000247 contacts →

Strong evidence

“Rocket Connections is a sales and support platform specializing in contact center services.”

Source: RevenueBase Database · checked Sep 29, 2026
17Partial evidenceSt. George, UT, United StatesHQ checked Sep 29, 2026201-500246 contacts →

Partial evidence

“A leader in the hosted contact center technology industry since TCN, Inc.”

Source: RevenueBase Database · checked Sep 29, 2026
18Strong evidenceLos Angeles, CA, United StatesHQ checked Sep 29, 2026201-500241 contacts →

Strong evidence

“Convoso is an AI-powered contact center platform built for revenue teams and customer engagement organizations expanding into outbound growth.”

Source: RevenueBase Database · checked Sep 29, 2026
19Indirect evidenceChicago, IL, United StatesHQ checked Sep 29, 202651-200214 contacts →

Indirect evidence

“For over thirty years, Fortune 500 companies in financial services, retail and hospitality, software, and wireless communications industries have relied on Vail Systems’…”

Source: RevenueBase Database · checked Sep 29, 2026
20Indirect evidenceSouth Plainfield, NJ, United StatesHQ checked Sep 29, 202651-200212 contacts →

Indirect evidence

“Communication is the backbone of every business.”

Source: RevenueBase Database · checked Sep 29, 2026
21Partial evidenceRockville, MD, United StatesHQ checked Sep 29, 202651-200191 contacts →

Partial evidence

“3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and Voice AI capabilities purpose-built to enhance today's leading CRM and Customer…”

Source: RevenueBase Database · checked Sep 29, 2026
22Strong evidenceMiami, United StatesHQ checked Sep 29, 202651-200190 contacts →

Strong evidence

“Grupo Noa International is a premier virtual call center for the international direct response industry.”

Source: RevenueBase Database · checked Sep 29, 2026
23Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 2026501-1,000187 contacts →

Strong evidence

“LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance.”

Source: RevenueBase Database · checked Sep 29, 2026
24Indirect evidenceRoswell, GA, United StatesHQ checked Sep 29, 202651-200187 contacts →

Indirect evidence

“NovelVox is the execution layer for regulated CX.”

Source: RevenueBase Database · checked Sep 29, 2026
25Indirect evidenceAtlanta, GA, United StatesHQ checked Sep 29, 202651-200166 contacts →

Indirect evidence

“At AVOXI, we believe that voice conversations are essential for businesses to connect with customers across the globe.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 474 virtual call center platforms based in the United States

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 9,581 reachable decision-makers.

Free signup · no credit card

View the full list →

Virtual call center platforms based in the United States at a glance

As of Sep 29, 2026
36.9%Verified-email coverage
54.7Average contacts per company
11-50Median size (employees)
4.9%Largest-city concentration · Miami
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
133
11-50
186
51-200
105
201-500
26
501-1,000
11
1,001-5,000
10
5,001-10,000
1
10001+
2

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 474 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among virtual call center platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “virtual call center platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names virtual call center platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among virtual call center platforms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 9,581 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names virtual call center platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many virtual call center platforms are there based in the United States?

RevenueBase identified 474 virtual call center platforms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Ringcentral, headquartered in Belmont, tops this list with the largest team on record.

Which city has the most virtual call center platforms?

Miami leads with 23 headquartered companies, followed by New York (17) and Atlanta (15).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 9,581 verified decision-maker contacts tracked across these 474 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

Ready to reach these companies? Verified emails and direct dials for all 474 virtual call center platforms based in the United States. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.