Company lists · Data refreshed September 2026

Top 25 Telecom call center outsourcers based in the United States

RevenueBase identified 1,201 telecom call center outsourcers headquartered in the United States as of September 2026 and tracks 73,042 professional contacts across them, including 7,710 with verified work emails. New York is the largest hub.

This list covers telecom call center outsourcers headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
1,201Companies
73,042Contacts tracked
7,710Verified emails
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The 25 largest telecom call center outsourcers based in the United States

Ranked by team size
Top 25 of 1,201 telecom call center outsourcers based in the United States, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to telecom call center outsourcers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceBloomington, IL, United StatesHQ checked Sep 29, 202610001+5,553 contacts →

Partial evidence

“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.”

Source: RevenueBase Database · checked Sep 29, 2026
2Partial evidenceDallas, TX, United StatesHQ checked Sep 29, 20265,001-10,0004,342 contacts →

Partial evidence

“With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…”

Source: RevenueBase Database · checked Sep 29, 2026
3Indirect evidenceDallas, TX, United StatesHQ checked Sep 29, 20261,001-5,0003,122 contacts →

Indirect evidence

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Source: RevenueBase Database · checked Sep 29, 2026
4Strong evidenceBerwyn, PA, United StatesHQ checked Sep 29, 20265,001-10,0002,774 contacts →

Strong evidence

“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…”

Source: RevenueBase Database · checked Sep 29, 2026
5Partial evidenceEagan, MN, United StatesHQ checked Sep 29, 202610001+2,772 contacts →

Partial evidence

“Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care…”

Source: RevenueBase Database · checked Sep 29, 2026
6Partial evidenceAkron, OH, United StatesHQ checked Sep 29, 20261,001-5,0001,764 contacts →

Partial evidence

“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.”

Source: RevenueBase Database · checked Sep 29, 2026
7Indirect evidenceBoca Raton, FL, United StatesHQ checked Sep 29, 20265,001-10,0001,741 contacts →

Indirect evidence

“Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.”

Source: RevenueBase Database · checked Sep 29, 2026
8Indirect evidenceAustin, TX, United StatesHQ checked Sep 29, 20261,001-5,0001,711 contacts →

Indirect evidence

“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.”

Source: RevenueBase Database · checked Sep 29, 2026
9Strong evidenceWaco, TX, United StatesHQ checked Sep 29, 20265,001-10,0001,710 contacts →

Strong evidence

“Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceCincinnati, OH, United StatesHQ checked Sep 29, 20261,001-5,0001,484 contacts →

Indirect evidence

“At RDI, we believe in winning smart by providing customized, strategic solutions to our clients.”

Source: RevenueBase Database · checked Sep 29, 2026
11Partial evidenceEl Paso, TX, United StatesHQ checked Sep 29, 20261,001-5,0001,418 contacts →

Partial evidence

“DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidencePhoenix, AZ, United StatesHQ checked Sep 29, 20261,001-5,0001,048 contacts →

Indirect evidence

“Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe.”

Source: RevenueBase Database · checked Sep 29, 2026
13Partial evidenceRockville, MD, United StatesHQ checked Sep 29, 20261,001-5,000972 contacts →

Partial evidence

“Transparent BPO was founded to provide its clients with superior nearshore contact center services and business process outsourcing at competitive pricing.”

Source: RevenueBase Database · checked Sep 29, 2026
14Strong evidenceDoral, FL, United StatesHQ checked Sep 29, 20261,001-5,000902 contacts →

Strong evidence

“Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…”

Source: RevenueBase Database · checked Sep 29, 2026
15Indirect evidenceHorsham, PA, United StatesHQ checked Sep 29, 2026501-1,000883 contacts →

Indirect evidence

“If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!”

Source: RevenueBase Database · checked Sep 29, 2026
16Indirect evidenceCedar Falls, IA, United StatesHQ checked Sep 29, 20261,001-5,000877 contacts →

Indirect evidence

“CBE Companies is the parent organization of CBE Customer Solutions and CBE Group.”

Source: RevenueBase Database · checked Sep 29, 2026
17Partial evidencePortland, ME, United StatesHQ checked Sep 29, 2026201-500865 contacts →

Partial evidence

“NexRep is a leader in virtual contact center solutions, with more than 100 years of combined contact center leadership.”

Source: RevenueBase Database · checked Sep 29, 2026
18Indirect evidenceRoy, UT, United StatesHQ checked Sep 29, 20261,001-5,000792 contacts →

Indirect evidence

“Focus was founded in 1995.”

Source: RevenueBase Database · checked Sep 29, 2026
19Partial evidenceLaguna Niguel, CA, United StatesHQ checked Sep 29, 20261,001-5,000769 contacts →

Partial evidence

“Headquartered in the US, Nearsol was born into telecommunications as a captive Real Estate operation in 2006 where we rapidly obtained the knowledge and understanding of the…”

Source: RevenueBase Database · checked Sep 29, 2026
20Strong evidenceBethlehem, United StatesHQ checked Sep 29, 20261,001-5,000758 contacts →

Strong evidence

“Sequential Tech is the trusted outsource partner of wireline/wireless telecommunication, broadband, cable/MSO, and satellite service providers.”

Source: RevenueBase Database · checked Sep 29, 2026
21Partial evidenceSan Marcos, TX, United StatesHQ checked Sep 29, 20261,001-5,000562 contacts →

Partial evidence

“teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.”

Source: RevenueBase Database · checked Sep 29, 2026
22Indirect evidenceSalisbury, NC, United StatesHQ checked Sep 29, 2026501-1,000542 contacts →

Indirect evidence

“We are customer service experts.”

Source: RevenueBase Database · checked Sep 29, 2026
23Indirect evidenceColumbus, OH, United StatesHQ checked Sep 29, 20261,001-5,000515 contacts →

Indirect evidence

“ContactUs Communications is a U.S.”

Source: RevenueBase Database · checked Sep 29, 2026
24Indirect evidenceBristol, CT, United StatesHQ checked Sep 29, 20261,001-5,000513 contacts →

Indirect evidence

“American Customer Care specializes in providing individualized contact with your customers.”

Source: RevenueBase Database · checked Sep 29, 2026
25Partial evidenceOrlando, FL, United StatesHQ checked Sep 29, 2026501-1,000479 contacts →

Partial evidence

“Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 1,201 telecom call center outsourcers based in the United States

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Telecom call center outsourcers based in the United States at a glance

As of Sep 29, 2026
10.6%Verified-email coverage
60.8Average contacts per company
11-50Median size (employees)
2.8%Largest-city concentration · New York
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
252
11-50
388
51-200
311
201-500
126
501-1,000
47
1,001-5,000
60
5,001-10,000
10
10001+
6

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,201 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among telecom call center outsourcers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “telecom call center outsourcers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names telecom call center outsourcers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among telecom call center outsourcers, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 7,710 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names telecom call center outsourcers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many telecom call center outsourcers are there based in the United States?

RevenueBase identified 1,201 telecom call center outsourcers headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Afni, INC, headquartered in Bloomington, tops this list with the largest team on record.

Which city has the most telecom call center outsourcers?

New York leads with 34 headquartered companies, followed by Miami (32) and Houston (25).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 7,710 verified decision-maker contacts tracked across these 1,201 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.