Company lists · Data refreshed September 2026

Top 25 Social media customer service outsourcing companies based in the United States

RevenueBase identified 417 social media customer service outsourcing companies headquartered in the United States as of September 2026 and tracks 16,439 professional contacts across them, including 1,408 with verified work emails. New York is the largest hub.

This list covers social media customer service outsourcing companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
417Companies
16,439Contacts tracked
1,408Verified emails
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The 25 largest social media customer service outsourcing companies based in the United States

Ranked by team size
Top 25 of 417 social media customer service outsourcing companies based in the United States, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to social media customer service outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceDallas, TX, United StatesHQ checked Sep 29, 20261,001-5,0003,122 contacts →

Partial evidence

“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.”

Source: RevenueBase Database · checked Sep 29, 2026
2Partial evidenceAustin, TX, United StatesHQ checked Sep 29, 20261,001-5,0001,711 contacts →

Partial evidence

“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceLas Vegas, NV, United StatesHQ checked Sep 29, 20261,001-5,0001,021 contacts →

Partial evidence

“Open Access is a leading outsourcing solutions provider with a history of delivering high-quality services to global businesses across industries.”

Source: RevenueBase Database · checked Sep 29, 2026
4Strong evidenceNew York, United StatesHQ checked Sep 29, 20261,001-5,000860 contacts →

Strong evidence

“Horatio is a premier, tech-enabled outsourcing partner helping ambitious companies scale customer experience and complex business operations without compromising quality…”

Source: RevenueBase Database · checked Sep 29, 2026
5Strong evidenceLas Vegas, NV, United StatesHQ checked Sep 29, 20261,001-5,000598 contacts →

Strong evidence

“Buwelo BPO is a global Business Process Outsourcing provider of multi-channel customer experience and back office solutions.”

Source: RevenueBase Database · checked Sep 29, 2026
6Partial evidenceOrlando, FL, United StatesHQ checked Sep 29, 2026501-1,000479 contacts →

Partial evidence

“Activus Connect is a premium provider of Customer Experience Outsourced Solutions, operating across the Continental US & Puerto Rico.”

Source: RevenueBase Database · checked Sep 29, 2026
7Indirect evidenceSanta Ana, CA, United StatesHQ checked Sep 29, 2026501-1,000431 contacts →

Indirect evidence

“About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceNew York, NY, United StatesHQ checked Sep 29, 202651-200154 contacts →

Partial evidence

“ResolvedCX provides customer support solutions for businesses of all sizes.”

Source: RevenueBase Database · checked Sep 29, 2026
9Partial evidenceCharleston, SC, United StatesHQ checked Sep 29, 2026201-500117 contacts →

Partial evidence

“Innovative customer service experts, trusted by small & medium sized businesses.”

Source: RevenueBase Database · checked Sep 29, 2026
10Partial evidenceAustin, TX, United StatesHQ checked Sep 29, 202651-20090 contacts →

Partial evidence

“Social Factor helps brands and live events connect with audiences in authentic, meaningful ways.”

Source: RevenueBase Database · checked Sep 29, 2026
11Partial evidenceDavie, NV, United StatesHQ checked Sep 29, 202651-20083 contacts →

Partial evidence

“We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceSunnyvale, CA, United StatesHQ checked Sep 29, 2026501-1,00074 contacts →

Indirect evidence

“Ciboodle was founded in 1986 and acquired by KANA Software, Inc.”

Source: RevenueBase Database · checked Sep 29, 2026
13Strong evidenceBoca Raton, FL, United StatesHQ checked Sep 29, 202651-20069 contacts →

Strong evidence

“NexGen Agency is a boutique provider of VIP social customer experience management solutions.”

Source: RevenueBase Database · checked Sep 29, 2026
14Partial evidenceSarasota, FL, United StatesHQ checked Sep 29, 2026201-50065 contacts →

Partial evidence

“At Yeetiq, We believe that your customers are our biggest assets and we see value in keeping them happy.”

Source: RevenueBase Database · checked Sep 29, 2026
15Indirect evidenceColumbus, OH, United StatesHQ checked Sep 29, 202651-20040 contacts →

Indirect evidence

“CertainlyCx is a boutique BPO with a proven track record of building and managing exceptional teams for companies ranging from startups to established eCommerce brands.”

Source: RevenueBase Database · checked Sep 29, 2026
16Indirect evidencePoway, CA, United StatesHQ checked Sep 29, 202651-20040 contacts →

Indirect evidence

“Our trained agents respond quickly and professionally to every issue, complaint or inquiry.”

Source: RevenueBase Database · checked Sep 29, 2026
17Indirect evidenceOakland, CA, United StatesHQ checked Sep 29, 202651-20040 contacts →

Indirect evidence

“Professional Contact Center Services Based in the San Francisco Bay Area and in business since 1993, Telecom, Inc.”

Source: RevenueBase Database · checked Sep 29, 2026
18Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 202651-20035 contacts →

Partial evidence

“At GetVWire, we work tirelessly to serve our clients and allow them to be fully present with their clients to provide optimized customer service for a fraction of the price of a…”

Source: RevenueBase Database · checked Sep 29, 2026
19Strong evidenceSt. Charles, MO, United StatesHQ checked Sep 29, 202651-20035 contacts →

Strong evidence

“CS Solutions offers quality customer service outsourcing to Fortune 500 companies as well as locally owned businesses.”

Source: RevenueBase Database · checked Sep 29, 2026
20Strong evidenceTampa, FL, United StatesHQ checked Sep 29, 202611-5031 contacts →

Strong evidence

“Brick Media is a social media agency built for today's consumer.”

Source: RevenueBase Database · checked Sep 29, 2026
21Strong evidencePortland, ME, United StatesHQ checked Sep 29, 202611-5026 contacts →

Strong evidence

“Storytellit's team and tools provide agencies with social-media management superpowers.”

Source: RevenueBase Database · checked Sep 29, 2026
22Partial evidenceLos Angeles, United StatesHQ checked Sep 29, 202651-20023 contacts →

Partial evidence

“In a world in which relationships are everything, we go beyond simply providing outsourced customer, sales, or back-end services: we pride ourselves on acting as brand ambassadors…”

Source: RevenueBase Database · checked Sep 29, 2026
23Strong evidenceBoulder, CO, United StatesHQ checked Sep 29, 202611-5022 contacts →

Strong evidence

“Votigo is a leading social media marketing & promotions company with a SaaS platform and full-service solutions.”

Source: RevenueBase Database · checked Sep 29, 2026
24Strong evidenceSan Rafael, CA, United StatesHQ checked Sep 29, 202611-5022 contacts →

Strong evidence

“Founded in 2002, Athena East is a social media services and online community management firm.”

Source: RevenueBase Database · checked Sep 29, 2026
25Strong evidenceCambridge, MA, United StatesHQ checked Sep 29, 202611-5021 contacts →

Strong evidence

“EchoMail for Integrated Email and Social Media: Marketing, Customer Service and Sales Email is ultimately the media that converts your followers, friends and prospects who write…”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 417 social media customer service outsourcing companies based in the United States

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Social media customer service outsourcing companies based in the United States at a glance

As of Sep 29, 2026
8.6%Verified-email coverage
39.4Average contacts per company
1-10Median size (employees)
5.3%Largest-city concentration · New York
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
295
11-50
71
51-200
30
201-500
8
501-1,000
5
1,001-5,000
6
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 417 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among social media customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “social media customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names social media customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among social media customer service outsourcing companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,408 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names social media customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many social media customer service outsourcing companies are there based in the United States?

RevenueBase identified 417 social media customer service outsourcing companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Telvista, headquartered in Dallas, tops this list with the largest team on record.

Which city has the most social media customer service outsourcing companies?

New York leads with 22 headquartered companies, followed by Chicago (10) and Austin (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,408 verified decision-maker contacts tracked across these 417 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.