Company lists · Data refreshed October 2026

Top 25 Social customer support software companies based in the United States

RevenueBase identified 157 company matches for social customer support software companies associated with the United States as of October 2026 and tracks 98,800 professional contacts across them, including 61,829 with verified work emails. New York is the largest hub.

This list covers company matches for social customer support software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 20, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 20, 2026 How this list was built
157Companies
98,800Contacts tracked
61,829Verified emails
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The 25 largest social customer support software companies based in the United States

Ranked by team size
Top 25 of 157 company matches for social customer support software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 20, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 202610001+91,516 contacts →

Exact match

“We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
2Exact matchChicago, IL, United StatesHQ recorded Oct 20, 20261,001-5,0001,574 contacts →

Exact match

“Sprout Social is a global leader in social media management and analytics software.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
3Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 20261,001-5,000852 contacts →

Exact match

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
4Exact matchAustin, TX, United StatesHQ recorded Oct 20, 2026501-1,000666 contacts →

Exact match

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
5Exact matchSan Mateo, CA, United StatesHQ recorded Oct 20, 2026201-500281 contacts →

Exact match

“Netomi is the enterprise agentic CX platform built for the world's most complex environments.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
6Exact matchIndianapolis, IN, United StatesHQ recorded Oct 20, 20261,001-5,000279 contacts →

Exact match

“Genesys acquired Interactive Intelligence in December 2016.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
7Exact matchNew York, NJ, United StatesHQ recorded Oct 20, 2026201-500263 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
8Exact matchSan Jose, CA, United StatesHQ recorded Oct 20, 202651-200237 contacts →

Exact match

“Hiver is the agentic omnichannel customer service platform built for teams to manage complex support with AI, cross-team collaboration, workflows, and ticketing.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
9Exact matchBoston, MA, United StatesHQ recorded Oct 20, 202651-200220 contacts →

Exact match

“Help Scout is the support platform that helps businesses delight and retain more customers across all their support channels.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
10Exact matchMiami, FL, United StatesHQ recorded Oct 20, 202651-200193 contacts →

Exact match

“Botmaker is the most advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
11Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 202651-200153 contacts →

Exact match

“Pylon is the only agentic support platform, purpose-built for B2B companies.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
12Exact matchMinneapolis, MN, United StatesHQ recorded Oct 20, 202651-200141 contacts →

Exact match

“Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
13Exact matchLas Vegas, NV, United StatesHQ recorded Oct 20, 2026201-500138 contacts →

Exact match

“tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
14Exact matchSouthlake, TX, United StatesHQ recorded Oct 20, 202651-200136 contacts →

Exact match

“HappyFox is a global leader in AI-powered customer support software, trusted by organizations across 70+ countries.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
15Exact matchDavie, FL, United StatesHQ recorded Oct 20, 202651-20085 contacts →

Exact match

“We provide reliable, friendly, and fully customizable support solutions to the consumers of some of the most visited sites in the world.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
16Exact matchSunnyvale, CA, United StatesHQ recorded Oct 20, 2026501-1,00076 contacts →

Exact match

“Ciboodle was founded in 1986 and acquired by KANA Software, Inc.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
17Exact matchAustin, TX, United StatesHQ recorded Oct 20, 202651-20068 contacts →

Exact match

“Deskpro is the ONLY help desk platform that enables support across every channel, powered by the AI of your choice, with comprehensive security and compliance.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
18Exact matchAustin, TX, United StatesHQ recorded Oct 20, 202651-20060 contacts →

Exact match

“Customers expect fast, seamless support, but slow response times, disorganized ticketing, and overwhelmed support teams make it difficult to keep up.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
19Exact matchDallas, TX, United StatesHQ recorded Oct 20, 202611-5056 contacts →

Exact match

“Our mission is to provide a customer engagement platform that helps businesses build stronger connections with their customers.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
20Exact matchSan Jose, CA, United StatesHQ recorded Oct 20, 202651-20052 contacts →

Exact match

“SupportLogic delivers the world’s first support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
21Exact matchFrisco, TX, United StatesHQ recorded Oct 20, 202611-5049 contacts →

Exact match

“Jugl is an AI-powered customer experience platform designed to help small and mid-sized businesses manage customer conversations and support requests efficiently.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
22Exact matchSan Francisco, CA, United StatesHQ recorded Oct 20, 202611-5045 contacts →

Exact match

“Chatfuel is the #1 platform for businesses that sell and grow through social media.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
23Exact matchSan Jose, CA, United StatesHQ recorded Oct 20, 202611-5038 contacts →

Exact match

“Richpanel is a customer support platform built for ecommerce.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
24Exact matchOrlando, FL, United StatesHQ recorded Oct 20, 202651-20037 contacts →

Exact match

“ThinkOwl is a one-stop solution for all your customer support needs, from ticket management to client engagement.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
25Exact matchAlpharetta, GA, United StatesHQ recorded Oct 20, 202611-5028 contacts →

Exact match

“eBanqo is an omnichannel customer engagement platform that uses AI to help businesses to automate customer support, provide live chat, and offer their services on web chat, in-app…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase

Showing 25 of 157 social customer support software companies based in the United States

See the full list, filter by size, metro and specialty, and access 61,829 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Social customer support software companies based in the United States at a glance

As of Oct 20, 2026
62.6%Verified-email coverage
629.3Average contacts per company
11-50Median size (employees)
7.0%Largest-city concentration · New York
Oct 20, 2026Page data refreshed

Companies by employee count

1-10
61
11-50
55
51-200
27
201-500
7
501-1,000
2
1,001-5,000
4
10001+
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 157 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “social customer support software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 61,829 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 20, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “social customer support software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many social customer support software companies are there based in the United States?

RevenueBase identified 157 company matches for social customer support software companies associated with the United States as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Salesforce tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most social customer support software companies?

New York leads with 11 company records, followed by San Francisco (11) and Austin (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 61,829 professional contacts with verified work emails tracked across these 157 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 20, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.