Company lists · Data refreshed September 2026
Top 25 Social customer service software companies based in India
RevenueBase identified 64 social customer service software companies headquartered in India as of September 2026 and tracks 2,270 professional contacts across them, including 561 with verified work emails. Bangalore is the largest hub.
This list covers social customer service software companies headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest social customer service software companies based in India
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 389 contacts → | ||||
Partial evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 2 | 311 contacts → | ||||
Partial evidence “At Locobuzz, we understand the power of meaningful customer interactions.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 3 | 231 contacts → | ||||
Partial evidence “Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 4 | 226 contacts → | ||||
Strong evidence “Differentiated, Powerful Social Analytics and Online Customer Care We listen.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 5 | 157 contacts → | ||||
Partial evidence “Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 6 | 126 contacts → | ||||
Partial evidence “Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 7 | 108 contacts → | ||||
Partial evidence “Verloop.io is the world's leading customer support automation platform.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 8 | 104 contacts → | ||||
Partial evidence “Simplify360 is the leading Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 9 | 75 contacts → | ||||
Indirect evidence “BusinessOnBot is a leading AI-powered Omni channel conversational commerce and support platform.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 10 | 68 contacts → | ||||
Partial evidence “Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 11 | 42 contacts → | ||||
Indirect evidence “CloudPeak Technologies Pvt.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 12 | 36 contacts → | ||||
Partial evidence “Chatbot.team is an AI-powered Omnichannel Customer Engagement Platform helping businesses automate customer communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 13 | 33 contacts → | ||||
Partial evidence “TechMonk helps businesses build, scale, and run high-growth consumer brands through autonomous AI agents that optimize every customer interaction and deliver personalized customer…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 14 | 30 contacts → | ||||
Partial evidence “Zigment is a Conversational Revenue Orchestration Platform that enables enterprise and growth-stage companies to convert customer conversations into measurable revenue outcomes.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 15 | 28 contacts → | ||||
Indirect evidence “Companies today are increasingly providing Support - both internally and externally - on Slack and Teams.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 16 | 23 contacts → | ||||
Partial evidence “Your customers are everywhere.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 17 | 21 contacts → | ||||
Indirect evidence “India’s First Pay-as-you-Go Shared CX Platform DialDesk is the go-to CX growth engine for ambitious businesses that want more than just support, they want scale, insights, and…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 18 | 19 contacts → | ||||
Partial evidence “Founded in 2018 as Colortext, Pingbix has evolved into an AI-driven omnichannel communication platform, built with a strong focus on customer satisfaction and continuous…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 19 | 13 contacts → | ||||
Partial evidence “We offer a variety of services ranging from traditional customer service operations to automation of contact services.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 20 | 12 contacts → | ||||
Partial evidence “PushApp is a Customer Data and engagement platform helping mobile-first businesses increase customer acquisition, activation, conversion, retention, loyalty and re-engagement…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 21 | 12 contacts → | ||||
Partial evidence “Vision Helpdesk offers Four products 1) Help Desk Software (Multi Channel Help Desk) 2) Satellite Help Desk (Multi Brand Help Desk) 3) Service Desk (ITIL / ITSM Help desk)-…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 22 | 11 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 23 | 10 contacts → | ||||
Partial evidence “Turn Every Customer Conversation Into Revenue Businesses lose customers in the gaps-> Inquiries at 2 AM go unanswered until morning -> Instagram DMs are buried under comments ->…” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 24 | 6 contacts → | ||||
Indirect evidence “At WeAnalyz, we are paving the way for the future of retail and service experiences.” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
| 25 | 5 contacts → | ||||
Indirect evidence “Hey there!” Source: RevenueBase Database · checked Sep 14, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: social customer service software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names social customer service software companies.
- Partial evidence
- Its own public description names part of social customer service software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name social customer service software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 64 social customer service software companies based in India
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Social customer service software companies based in India at a glance
As of Sep 14, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 64 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among social customer service software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in India whose own description of what they do matches “social customer service software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names social customer service software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among social customer service software companies, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 561 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names social customer service software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many social customer service software companies are there based in India?
RevenueBase identified 64 social customer service software companies headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Diya Systems, headquartered in Mangalore, tops this list with the largest team on record.
Which city has the most social customer service software companies?
Bangalore leads with 6 headquartered companies, followed by Bengaluru (6) and Mumbai (6).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 561 verified decision-maker contacts tracked across these 64 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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