Company lists · Data refreshed September 2026

Top 17 Service desk software companies based in the United Kingdom

RevenueBase identified 28 service desk software companies headquartered in the United Kingdom as of September 2026 and tracks 503 professional contacts across them, including 143 with verified work emails. London is the largest hub.

This list covers service desk software companies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
28Companies
503Contacts tracked
143Verified emails
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The 17 largest service desk software companies based in the United Kingdom

Ranked by team size
Top 17 of 28 service desk software companies based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to service desk software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceMilton Keynes, United KingdomHQ checked Sep 14, 202651-20035 contacts →

Partial evidence

“We deliver enterprise grade IT Service Desk and IT Support from the UK, powered by an award winning team.”

Source: RevenueBase Database · checked Sep 14, 2026
2Partial evidenceKettering, United KingdomHQ checked Sep 14, 202651-20033 contacts →

Partial evidence

“Founded in 1989, Marval is a leading global provider of enterprise IT Service Management (ITSM) software.”

Source: RevenueBase Database · checked Sep 14, 2026
3Strong evidenceLondon, United KingdomHQ checked Sep 14, 202611-5027 contacts →

Strong evidence

“With over 30 years of industry experience, we offer service desk software designed to adapt seamlessly to your organisation's needs, powered by Solvyr®, our AI engine that…”

Source: RevenueBase Database · checked Sep 14, 2026
4Indirect evidenceLondon, United KingdomHQ checked Sep 14, 202611-5025 contacts →

Indirect evidence

“Purple Matrix has been keeping London businesses running since March It all began when two IT enthusiasts decided that small and medium-sized companies deserved the same quality…”

Source: RevenueBase Database · checked Sep 14, 2026
5Indirect evidenceChesterfield, United KingdomHQ checked Sep 14, 202611-5014 contacts →

Indirect evidence

“Based in the UK but operating in over 40 countries worldwide, Cynetix provide a variety of IT services to companies ranging in size from small offices to multinationals.”

Source: RevenueBase Database · checked Sep 14, 2026
6Indirect evidenceLondon, United KingdomHQ checked Sep 14, 202611-5014 contacts →

Indirect evidence

“Customer service has never been more important.”

Source: RevenueBase Database · checked Sep 14, 2026
7Strong evidenceMarple, United KingdomHQ checked Sep 14, 202611-5014 contacts →

Strong evidence

“Houseonthehill.com the powerful, flexible and cost-friendly service desk software tool and ticketing system.”

Source: RevenueBase Database · checked Sep 14, 2026
8Indirect evidenceWadhurst, United KingdomHQ checked Sep 14, 20261-1013 contacts →

Indirect evidence

“Welcome to Cencom Solutions.”

Source: RevenueBase Database · checked Sep 14, 2026
9Indirect evidenceCirencester, United KingdomHQ checked Sep 14, 202611-5013 contacts →

Indirect evidence

“Experienced in IT Service Management and Helpdesk solutions since 2001….”

Source: RevenueBase Database · checked Sep 14, 2026
10Indirect evidenceGlasgow, United KingdomHQ checked Sep 14, 202611-5012 contacts →

Indirect evidence

“We build amazing SaaS products, both for our clients and ourselves.”

Source: RevenueBase Database · checked Sep 14, 2026
11Indirect evidenceSurrey, United KingdomHQ checked Sep 14, 202651-20011 contacts →

Indirect evidence

“Service Crew have been providing support and services in the IT, AV and electronics industry since 1993.”

Source: RevenueBase Database · checked Sep 14, 2026
12Indirect evidenceLondon, United KingdomHQ checked Sep 14, 202611-5010 contacts →

Indirect evidence

“As your MSP grows, your helpdesk has to grow with it.”

Source: RevenueBase Database · checked Sep 14, 2026
13Indirect evidencePortsmouth, United KingdomHQ checked Sep 14, 20261-108 contacts →

Indirect evidence

“Zinq IT specialise in end-to-end IT support and IT service packages.”

Source: RevenueBase Database · checked Sep 14, 2026
14Indirect evidenceLondon, United KingdomHQ checked Sep 14, 20261-105 contacts →

Indirect evidence

“One INBOX.”

Source: RevenueBase Database · checked Sep 14, 2026
15Partial evidenceLondon, United KingdomHQ checked Sep 14, 202611-505 contacts →

Partial evidence

“Myned’s flagship product, Nyx, is a ground-breaking, fully autonomous IT Service Desk agent that transforms IT support with its human-like intelligence.”

Source: RevenueBase Database · checked Sep 14, 2026
16Strong evidenceEdinbugh, United KingdomHQ checked Sep 14, 20261-104 contacts →

Strong evidence

“Jitbit Software is a software company behind Jitbit Helpdesk - a popular help desk software app.”

Source: RevenueBase Database · checked Sep 14, 2026
17Indirect evidenceSouthampton, United KingdomHQ checked Sep 14, 20261-101 contacts →

Indirect evidence

“SWITCHNET SERVICES LIMITED is an information technology and services company based out of Bursledon Road, Southampton, England, United Kingdom.”

Source: RevenueBase Database · checked Sep 14, 2026

Showing 17 of 28 service desk software companies based in the United Kingdom

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Service desk software companies based in the United Kingdom at a glance

As of Sep 14, 2026
28.4%Verified-email coverage
18.0Average contacts per company
11-50Median size (employees)
28.6%Largest-city concentration · London
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
11
11-50
12
51-200
4
201-500
1

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 28 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among service desk software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United Kingdom whose own description of what they do matches “service desk software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names service desk software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among service desk software companies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 143 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names service desk software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many service desk software companies are there based in the United Kingdom?

RevenueBase identified 28 service desk software companies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Managed247, headquartered in Milton Keynes, tops this list with the largest team on record.

Which city has the most service desk software companies?

London leads with 8 headquartered companies, followed by Basingstoke (1) and Bidford On Avon (1).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 143 verified decision-maker contacts tracked across these 28 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.