Company lists · Data refreshed September 2026

Top 25 Sales outsourcing call centers based in South Africa

Name: Sales outsourcing call centers based in South Africa
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 15, 2026 134 companies tracked

RevenueBase identified 134 sales outsourcing call centers headquartered in South Africa as of September 2026 and tracks 13,759 professional contacts across them, including 1,701 with verified work emails. Cape Town is the largest hub.

This list covers sales outsourcing call centers headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 15, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 15, 2026 86% judged on-target in blind review

134Companies

13,759Contacts tracked

1,701Verified emails

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The 25 largest sales outsourcing call centers based in South Africa

Ranked by team size

Top 25 of 134 sales outsourcing call centers based in South Africa, ranked by team size, largest first. Data refreshed Sep 15, 2026. RevenueBase Smart Search rates how each company's information relates to sales outsourcing call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Merchants	Partial evidence	Johannesburg, South AfricaHQ checked Sep 15, 2026	5,001-10,000	3,654 contacts →
	Partial evidence “Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Source: RevenueBase Database · checked Sep 15, 2026
2	Outworx Contact Centre	Indirect evidence	Durban, South AfricaHQ checked Sep 15, 2026	1,001-5,000	1,453 contacts →
	Indirect evidence “One voice – let us be your voice.” Source: RevenueBase Database · checked Sep 15, 2026
3	Mindpearl	Indirect evidence	Cape Town, South AfricaHQ checked Sep 15, 2026	1,001-5,000	1,071 contacts →
	Indirect evidence “We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…” Source: RevenueBase Database · checked Sep 15, 2026
4	Rewardsco	Indirect evidence	Durban, South AfricaHQ checked Sep 15, 2026	1,001-5,000	917 contacts →
	Indirect evidence “Our People.” Source: RevenueBase Database · checked Sep 15, 2026
5	Talksure	Indirect evidence	Durban, South AfricaHQ checked Sep 15, 2026	501-1,000	718 contacts →
	Indirect evidence “Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.” Source: RevenueBase Database · checked Sep 15, 2026
6	Icontact BPO	Indirect evidence	Johannesburg, South AfricaHQ checked Sep 15, 2026	1,001-5,000	517 contacts →
	Indirect evidence “iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.” Source: RevenueBase Database · checked Sep 15, 2026
7	Capita South Africa	Indirect evidence	Cape Town, South AfricaHQ checked Sep 15, 2026	1,001-5,000	451 contacts →
	Indirect evidence “Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.” Source: RevenueBase Database · checked Sep 15, 2026
8	Synergy Contact Centre	Indirect evidence	Ethekwini, South AfricaHQ checked Sep 15, 2026	1,001-5,000	434 contacts →
	Indirect evidence “We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Source: RevenueBase Database · checked Sep 15, 2026
9	UDM International PTY LTD	Partial evidence	Cresta, South AfricaHQ checked Sep 15, 2026	201-500	420 contacts →
	Partial evidence “UDM International is a results-driven, award-winning contact centre with a proven track record of delivering exceptional sales and customer engagement outcomes.” Source: RevenueBase Database · checked Sep 15, 2026
10	13ten	Indirect evidence	Durban, South AfricaHQ checked Sep 15, 2026	501-1,000	288 contacts →
	Indirect evidence “13TEN, powered by Response BPO.” Source: RevenueBase Database · checked Sep 15, 2026
11	Mango5	Partial evidence	Cape Town, South AfricaHQ checked Sep 15, 2026	201-500	272 contacts →
	Partial evidence “Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.” Source: RevenueBase Database · checked Sep 15, 2026
12	Bespoke International	Indirect evidence	Durban, South AfricaHQ checked Sep 15, 2026	5,001-10,000	214 contacts →
	Indirect evidence “Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Source: RevenueBase Database · checked Sep 15, 2026
13	Smollan Financial Services	Indirect evidence	Johannesburg, South AfricaHQ checked Sep 15, 2026	501-1,000	173 contacts →
	Indirect evidence “We exist to build and execute leading financial services and related services solutions, that are enabled by leading technology and powered by talented people; to deliver growth…” Source: RevenueBase Database · checked Sep 15, 2026
14	askosca.com	Indirect evidence	Grassy Park, South AfricaHQ checked Sep 15, 2026	51-200	167 contacts →
	Indirect evidence “Since 2013, askOsca.com has empowered the largest and fastest-growing companies to convert their best accounts faster by finding and engaging throughout the customer journey with…” Source: RevenueBase Database · checked Sep 15, 2026
15	Intellibpo	Indirect evidence	Johannesburg, South AfricaHQ checked Sep 15, 2026	501-1,000	160 contacts →
	Indirect evidence “IntelliBPO is built on relationships first.” Source: RevenueBase Database · checked Sep 15, 2026
16	Procera	Indirect evidence	Ethekwini, South AfricaHQ checked Sep 15, 2026	1,001-5,000	150 contacts →
	Indirect evidence “Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.” Source: RevenueBase Database · checked Sep 15, 2026
17	CXI	Indirect evidence	Cape Town, South AfricaHQ checked Sep 15, 2026	201-500	99 contacts →
	Indirect evidence “At CXI, we’re more than a service provider; we’re your Partners in Progress.” Source: RevenueBase Database · checked Sep 15, 2026
18	Ec3 South Africa	Strong evidence	Durban, South AfricaHQ checked Sep 15, 2026	201-500	82 contacts →
	Strong evidence “Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Source: RevenueBase Database · checked Sep 15, 2026
19	Altitude BPO	Indirect evidence	Johannesburg, South AfricaHQ checked Sep 15, 2026	501-1,000	73 contacts →
	Indirect evidence “Altitude Group provides tailor-made customer interaction solutions to both the public and private sectors.” Source: RevenueBase Database · checked Sep 15, 2026
20	Carecall Retail & Distribution Services	Partial evidence	Midrand, South AfricaHQ checked Sep 15, 2026	11-50	50 contacts →
	Partial evidence “CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…” Source: RevenueBase Database · checked Sep 15, 2026
21	The Unlimited Global Business Solutions	Partial evidence	Durban, South AfricaHQ checked Sep 15, 2026	1,001-5,000	47 contacts →
	Partial evidence “IMAGINE partnering with a company who could double your sales, reduce your costs by up to 50%, take your customer experience and retention to the next level, shift lives and make…” Source: RevenueBase Database · checked Sep 15, 2026
22	ELS Customer Experience	Partial evidence	Johannesburg, South AfricaHQ checked Sep 15, 2026	201-500	37 contacts →
	Partial evidence “As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…” Source: RevenueBase Database · checked Sep 15, 2026
23	Connect BPS	Indirect evidence	Mount Edgecombe, South AfricaHQ checked Sep 15, 2026	1,001-5,000	31 contacts →
	Indirect evidence “Connect BPS is a technology-focused global BPO company, where we leverage cutting-edge technologies and human expertise to deliver high-quality and cost-effective solutions to…” Source: RevenueBase Database · checked Sep 15, 2026
24	Omnichannel Communications PTY LTD	Partial evidence	Johannesburg, South AfricaHQ checked Sep 15, 2026	51-200	24 contacts →
	Partial evidence “Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…” Source: RevenueBase Database · checked Sep 15, 2026
25	The Agentsy BPO	Indirect evidence	Cape Town, South AfricaHQ checked Sep 15, 2026	51-200	24 contacts →
	Indirect evidence “Performance, Progress but People first.” Source: RevenueBase Database · checked Sep 15, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: sales outsourcing call centers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names sales outsourcing call centers.
Partial evidence: Its own public description names part of sales outsourcing call centers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name sales outsourcing call centers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 134 sales outsourcing call centers based in South Africa

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Sales outsourcing call centers based in South Africa at a glance

As of Sep 15, 2026

12.4%Verified-email coverage

102.7Average contacts per company

51-200Median size (employees)

22.4%Largest-city concentration · Cape Town

Sep 15, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 134 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among sales outsourcing call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in South Africa whose own description of what they do matches “sales outsourcing call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names sales outsourcing call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among sales outsourcing call centers, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,701 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 15, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Sales outsourcing call centers by metro

Sales outsourcing call centers in Cape Town30

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names sales outsourcing call centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many sales outsourcing call centers are there based in South Africa?

RevenueBase identified 134 sales outsourcing call centers headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Merchants, headquartered in Johannesburg, tops this list with the largest team on record.

Which city has the most sales outsourcing call centers?

Cape Town leads with 30 headquartered companies, followed by Johannesburg (23) and Durban (20).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,701 verified decision-maker contacts tracked across these 134 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 15, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.