Company lists · Data refreshed September 2026

Top 25 Retail support outsourcing companies based in Canada

Name: Retail support outsourcing companies based in Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 156 companies tracked

RevenueBase identified 156 retail support outsourcing companies headquartered in Canada as of September 2026 and tracks 9,856 professional contacts across them, including 982 with verified work emails. Toronto is the largest hub.

This list covers retail support outsourcing companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

156Companies

9,856Contacts tracked

982Verified emails

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The 25 largest retail support outsourcing companies based in Canada

Ranked by team size

Top 25 of 156 retail support outsourcing companies based in Canada, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to retail support outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Bill Gosling Outsourcing India	Partial evidence	Barrie, ON, CanadaHQ checked Sep 21, 2026	1,001-5,000	1,047 contacts →
	Partial evidence “Bill Gosling Outsourcing India Private Limited (Formerly MattsenKumar).” Source: RevenueBase Database · checked Sep 21, 2026
2	Gexel Telecom	Indirect evidence	Montréal, CanadaHQ checked Sep 21, 2026	501-1,000	589 contacts →
	Indirect evidence “GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.” Source: RevenueBase Database · checked Sep 21, 2026
3	Blue Ocean Contact Centers	Indirect evidence	Halifax, NS, CanadaHQ checked Sep 21, 2026	501-1,000	367 contacts →
	Indirect evidence “Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…” Source: RevenueBase Database · checked Sep 21, 2026
4	Atelka	Indirect evidence	Montreal, QC, CanadaHQ checked Sep 21, 2026	1,001-5,000	324 contacts →
	Indirect evidence “Atelka Enterprise Inc.(“Atelka”),is now ttec.” Source: RevenueBase Database · checked Sep 21, 2026
5	Optima Communications International	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	501-1,000	306 contacts →
	Indirect evidence “Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…” Source: RevenueBase Database · checked Sep 21, 2026
6	Voxdata	Indirect evidence	Montréal, QC, CanadaHQ checked Sep 21, 2026	201-500	246 contacts →
	Indirect evidence “Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.” Source: RevenueBase Database · checked Sep 21, 2026
7	Zedd Customer Solutions INC	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	501-1,000	207 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
8	Innovative Vision	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	201-500	201 contacts →
	Indirect evidence “Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.” Source: RevenueBase Database · checked Sep 21, 2026
9	Ncri INC	Partial evidence	Mississauga, ON, CanadaHQ checked Sep 21, 2026	201-500	194 contacts →
	Partial evidence “NCRI, founded in Canada in 2008, is a premier provider of comprehensive business process outsourcing services.” Source: RevenueBase Database · checked Sep 21, 2026
10	The Sydney Call Centre	Partial evidence	Sydney, NS, CanadaHQ checked Sep 21, 2026	1,001-5,000	184 contacts →
	Partial evidence “At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).” Source: RevenueBase Database · checked Sep 21, 2026
11	Voysus Connection Experts	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	51-200	149 contacts →
	Indirect evidence “At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.” Source: RevenueBase Database · checked Sep 21, 2026
12	Parian Logistics INC	Partial evidence	Winnipeg, MB, CanadaHQ checked Sep 21, 2026	n/a	142 contacts →
	Partial evidence “As of December 2025, Parian Logistics no longer operates as shared support service company.” Source: RevenueBase Database · checked Sep 21, 2026
13	MCA	Indirect evidence	Vaughan, ON, CanadaHQ checked Sep 21, 2026	1,001-5,000	141 contacts →
	Indirect evidence “MCA (Merchandising Consultants Associates) is a Canadian-owned and operated third-party labour provider dedicated to helping companies get their products on shelf and into the…” Source: RevenueBase Database · checked Sep 21, 2026
14	Innovatia Technical Services INC	Strong evidence	Saint John, NB, CanadaHQ checked Sep 21, 2026	201-500	137 contacts →
	Strong evidence “Operating for 20+ years, Innovatia Technical Services Inc.(ITSI) is a technology outsourcing support partner, assisting clients with workflow & knowledge processes and technical…” Source: RevenueBase Database · checked Sep 21, 2026
15	Rdts INC	Strong evidence	Laval, QC, CanadaHQ checked Sep 21, 2026	201-500	114 contacts →
	Strong evidence “For over 30 years, RDTS has supported their retailers and manufacturers with the development of their Brands and Marketing Programs inspiring innovative strategies to maximize ROI.” Source: RevenueBase Database · checked Sep 21, 2026
16	M30 Retail Services, INC	Partial evidence	Calgary, AB, CanadaHQ checked Sep 21, 2026	201-500	114 contacts →
	Partial evidence “As a professional, superior quality, results-oriented company, M30 Retail Services sets the standard in the retail merchandising and sales industry.” Source: RevenueBase Database · checked Sep 21, 2026
17	Brofort INC	Partial evidence	Ottawa, ON, CanadaHQ checked Sep 21, 2026	51-200	90 contacts →
	Partial evidence “With roots in retail management and construction, Brofort Incorporated has grown to be a leader in services for the retail industry across Canada.” Source: RevenueBase Database · checked Sep 21, 2026
18	Harding Display	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	51-200	89 contacts →
	Indirect evidence “Harding Display is regarded as one of Canada's pre-eminent point-of-sale and in-store marketing solution providers.” Source: RevenueBase Database · checked Sep 21, 2026
19	ONE Contact INC	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	51-200	65 contacts →
	Indirect evidence “At the core of our operation is a singular, unwavering commitment: place the customer at the heart of every interaction.” Source: RevenueBase Database · checked Sep 21, 2026
20	Surecall Contact Centers	Indirect evidence	Calgary, AB, CanadaHQ checked Sep 21, 2026	51-200	53 contacts →
	Indirect evidence “Who We are SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs.” Source: RevenueBase Database · checked Sep 21, 2026
21	Strategic Retail Partners Canada	Partial evidence	Richmond Hill, ON, CanadaHQ checked Sep 21, 2026	51-200	51 contacts →
	Partial evidence “At SRP, we pride ourselves by wowing customers with the product we sell, providing full-service solutions that allow our retailers to mutually benefit and grow, and ultimately…” Source: RevenueBase Database · checked Sep 21, 2026
22	Simpro Solutions Canada	Partial evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	501-1,000	50 contacts →
	Partial evidence “Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.” Source: RevenueBase Database · checked Sep 21, 2026
23	Groupe Marketing International	Indirect evidence	Laval, QC, CanadaHQ checked Sep 21, 2026	51-200	47 contacts →
	Indirect evidence “Depuis 1998, Groupe Marketing International accompagne les entreprises à accélérer leur croissance, grâce à un ensemble de services d’impartition complet tels que le…” Source: RevenueBase Database · checked Sep 21, 2026
24	Call Center Guys	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	51-200	46 contacts →
	Indirect evidence “Customer experience of things is what we’re all about.” Source: RevenueBase Database · checked Sep 21, 2026
25	I24 Call Management Solutions	Indirect evidence	Montreal, QC, CanadaHQ checked Sep 21, 2026	51-200	41 contacts →
	Indirect evidence “i24 Call Management Solutions est une entreprise canadienne spécialisée en gestion d’appels et en services à la clientèle pour des clients partout au Canada.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: retail support outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names retail support outsourcing companies.
Partial evidence: Its own public description names part of retail support outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name retail support outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 156 retail support outsourcing companies based in Canada

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Retail support outsourcing companies based in Canada at a glance

As of Sep 21, 2026

10.0%Verified-email coverage

63.2Average contacts per company

51-200Median size (employees)

21.8%Largest-city concentration · Toronto

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 156 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail support outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Canada whose own description of what they do matches “retail support outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names retail support outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among retail support outsourcing companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 982 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Retail support outsourcing companies by metro

Retail support outsourcing companies in Toronto34

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names retail support outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many retail support outsourcing companies are there based in Canada?

RevenueBase identified 156 retail support outsourcing companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Bill Gosling Outsourcing India, headquartered in Barrie, tops this list with the largest team on record.

Which city has the most retail support outsourcing companies?

Toronto leads with 34 headquartered companies, followed by Montreal (17) and Mississauga (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 982 verified decision-maker contacts tracked across these 156 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.