Company lists · Data refreshed November 2026

Top 25 Retail customer service outsourcers based in Canada

RevenueBase identified 75 company matches for retail customer service outsourcers associated with Canada as of November 2026 and tracks 7,431 professional contacts across them, including 578 with verified work emails. Toronto is the largest hub.

This list covers company matches for retail customer service outsourcers associated with Canada, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 6, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 6, 2026 How this list was built
75Companies
7,431Contacts tracked
578Verified emails
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The 25 largest retail customer service outsourcers based in Canada

Ranked by team size
Top 25 of 75 company matches for retail customer service outsourcers based in Canada, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 6, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMontréal, QC, CanadaHQ recorded Nov 6, 2026501-1,000618 contacts →

Exact match

“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
2Exact matchHalifax, NS, CanadaHQ recorded Nov 6, 2026501-1,000373 contacts →

Exact match

“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
3Exact matchToronto, ON, CanadaHQ recorded Nov 6, 2026501-1,000334 contacts →

Exact match

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
4Exact matchMontréal, QC, CanadaHQ recorded Nov 6, 2026201-500254 contacts →

Exact match

“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
5Exact matchToronto, ON, CanadaHQ recorded Nov 6, 2026501-1,000231 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
6Exact matchVaughan, ON, CanadaHQ recorded Nov 6, 20261,001-5,000142 contacts →

Exact match

“MCA (Merchandising Consultants Associates) is a Canadian-owned and operated third-party labour provider dedicated to helping companies get their products on shelf and into the…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
7Exact matchToronto, ON, CanadaHQ recorded Nov 6, 202651-200140 contacts →

Exact match

“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
8Exact matchWinnipeg, MB, CanadaHQ recorded Nov 6, 2026n/a98 contacts →

Exact match

“As of December 2025, Parian Logistics no longer operates as shared support service company.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
9Exact matchToronto, ON, CanadaHQ recorded Nov 6, 2026501-1,00056 contacts →

Exact match

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
10Exact matchLaval, QC, CanadaHQ recorded Nov 6, 202651-20051 contacts →

Exact match

“Depuis 1998, Groupe Marketing International accompagne les entreprises à accélérer leur croissance, grâce à un ensemble de services d’impartition complet tels que le…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
11Exact matchCalgary, AB, CanadaHQ recorded Nov 6, 202651-20040 contacts →

Exact match

“Who We are SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
12Exact match200, CanadaHQ recorded Nov 6, 20261,001-5,00029 contacts →

Exact match

“Spécialiste de la Relation clients.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
13Exact matchSherbrooke, QC, CanadaHQ recorded Nov 6, 202651-20025 contacts →

Exact match

“At Fino, we make sure your customers are happy by understanding their needs and delivering high-quality customer service.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
14Exact matchToronto, ON, CanadaHQ recorded Nov 6, 2026201-50025 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
15Exact matchBoucherville, QC, CanadaHQ recorded Nov 6, 202651-20025 contacts →

Exact match

“Telmatik provides various call management and outsourcing services to businesses from different industries, including agriculture, energy, health, real estate, services and IT.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
16Exact matchWinnipeg, CanadaHQ recorded Nov 6, 202651-20023 contacts →

Exact match

“eCom Customer Care is a growing customer contact center staying true to it's Mom and Pop roots.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
17Exact matchBurlington, ON, CanadaHQ recorded Nov 6, 202611-5022 contacts →

Exact match

“Idea Factor Inc has specialized in Omnichannel Contact Centres and Omnichannel Lead Generation, Surveys, Market Intelligence and Mystery Shopper Campaigns for more than 25 years.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
18Exact matchMontreal, QC, CanadaHQ recorded Nov 6, 202651-20016 contacts →

Exact match

“Dynamic marketing Solutions is a full customer service call center solution that provides unparalleled bilingual support for not only inbound customer service but outbound sales…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
19Exact matchSaint-jérôme, QC, CanadaHQ recorded Nov 6, 202651-20014 contacts →

Exact match

“Notre centre de contact client soutient les efforts de vente et de support à la clientèle des entreprises en proposant des solutions éprouvées en gestion des contacts clients.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
20Exact matchVancouver, BC, CanadaHQ recorded Nov 6, 202651-20010 contacts →

Exact match

“Agents Republic: Your AI-powered Global Contact Center Partner Based in Vancouver, Canada, Agents Republic specializes in delivering cutting-edge contact center solutions through…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
21Exact matchMarkham, ON, CanadaHQ recorded Nov 6, 2026501-1,0008 contacts →

Exact match

“At Remote WorkTeam, we understand the unique challenges that small businesses and startups face in today's competitive market.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
22Exact matchCalgary, AB, CanadaHQ recorded Nov 6, 202651-2008 contacts →

Exact match

“A 24/7/365 outsourced solution for some or all aspects of a companies communications requirements, from telephone reception, help desk including tier one IT help desk and support…”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
23Exact matchSaint-hubert, QC, CanadaHQ recorded Nov 6, 20261-106 contacts →

Exact match

“Planet Imports is a leading provider of outsourcing services for retail products and equipment.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
24Exact matchVancouver, BC, CanadaHQ recorded Nov 6, 202611-505 contacts →

Exact match

“e-mediate is a modern organization specializing in online support for the future of customer interaction.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase
25Exact matchToronto, ON, CanadaHQ recorded Nov 6, 202611-504 contacts →

Exact match

“The name of the website simplifies the explanation of what we do, we are back office squad for e-commerce websites.”

Recorded in the RevenueBase company graph · Nov 6, 2026 · View company records in RevenueBase

Showing 25 of 75 retail customer service outsourcers based in Canada

See the full list, filter by size, metro and specialty, and access 578 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Retail customer service outsourcers based in Canada at a glance

As of Nov 6, 2026
7.8%Verified-email coverage
99.1Average contacts per company
51-200Median size (employees)
20.0%Largest-city concentration · Toronto
Nov 6, 2026Page data refreshed

Companies by employee count

1-10
12
11-50
17
51-200
22
201-500
8
501-1,000
12
1,001-5,000
3
10001+
1

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 75 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Canada whose business descriptions match “retail customer service outsourcers” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 578 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 6, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “retail customer service outsourcers”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many retail customer service outsourcers are there based in Canada?

RevenueBase identified 75 company matches for retail customer service outsourcers associated with Canada as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Gexel Telecom tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most retail customer service outsourcers?

Toronto leads with 15 company records, followed by Montreal (5) and Calgary (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 578 professional contacts with verified work emails tracked across these 75 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 6, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.