Company lists · Data refreshed September 2026

Top 10 Retail customer relationship management companies based in Indonesia

RevenueBase identified 26 retail customer relationship management companies headquartered in Indonesia as of September 2026 and tracks 577 professional contacts across them, including 46 with verified work emails. Jakarta is the largest hub.

This list covers retail customer relationship management companies headquartered in Indonesia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 19, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 19, 2026 86% judged on-target in blind review
26Companies
577Contacts tracked
46Verified emails
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The 10 largest retail customer relationship management companies based in Indonesia

Ranked by team size
Top 10 of 26 retail customer relationship management companies based in Indonesia, ranked by team size, largest first. Data refreshed Sep 19, 2026. RevenueBase Smart Search rates how each company's information relates to retail customer relationship management companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceJakarta Timur, IndonesiaHQ checked Sep 19, 2026n/a277 contacts →

Strong evidence

“PT Cakra Radha Mustika (CRM) focuses on omni-channel healthcare customer relationship management, from lead generation to consumer loyalty-building.”

Source: RevenueBase Database · checked Sep 19, 2026
2Indirect evidenceJakarta Pusat, IndonesiaHQ checked Sep 19, 202651-20093 contacts →

Indirect evidence

“Founded in 2016, Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology.”

Source: RevenueBase Database · checked Sep 19, 2026
3Partial evidenceJakarta Pusat, IndonesiaHQ checked Sep 19, 202651-20086 contacts →

Partial evidence

“PT Pitjarus Teknologi is a Software as a Service Company for Sales Force Automation, Offline & Online Store Visibility Track, Distribution Management System, and Business to…”

Source: RevenueBase Database · checked Sep 19, 2026
4Partial evidenceJakarta Pusat, IndonesiaHQ checked Sep 19, 202611-5025 contacts →

Partial evidence

“XYLO is a technology company that provide innovative CRM solutions to help companies to streamline their business process that related to Customer Experience.”

Source: RevenueBase Database · checked Sep 19, 2026
5Partial evidenceJakarta, IndonesiaHQ checked Sep 19, 202611-5019 contacts →

Partial evidence

“Welcome to LIXUS - your partner in Retail & FMCG transformation through cutting-edge marketing technology.”

Source: RevenueBase Database · checked Sep 19, 2026
6Indirect evidenceSouth Jakarta, IndonesiaHQ checked Sep 19, 202611-5010 contacts →

Indirect evidence

“Hey there!”

Source: RevenueBase Database · checked Sep 19, 2026
7Strong evidenceJakarta Pusat, IndonesiaHQ checked Sep 19, 20261-108 contacts →

Strong evidence

“Easy-to-use and capable sales + CRM software to grow your revenue by driving productivity, boosting motivation, enabling sales team growth, and deepening customer relationship.”

Source: RevenueBase Database · checked Sep 19, 2026
8Partial evidenceJakarta, IndonesiaHQ checked Sep 19, 202611-505 contacts →

Partial evidence

“Sales1 is Indonesia's first cloud based CRM solution that serves customers in Indonesia, USA, Spain, Singapore, and more.”

Source: RevenueBase Database · checked Sep 19, 2026
9Strong evidenceKota Adm. Jakarta Selatan, IndonesiaHQ checked Sep 19, 202611-503 contacts →

Strong evidence

“We help you to grow your sales by streamlining your sales process such as capturing leads, marketing automation and customer management in one dashboard”

Source: RevenueBase Database · checked Sep 19, 2026
10Partial evidenceBandung, IndonesiaHQ checked Sep 19, 20261-102 contacts →

Partial evidence

Retain adalah mitra teknologi untuk penjual online di marketplace Indonesia.”

Source: RevenueBase Database · checked Sep 19, 2026

Showing 10 of 26 retail customer relationship management companies based in Indonesia

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Retail customer relationship management companies based in Indonesia at a glance

As of Sep 19, 2026
8.0%Verified-email coverage
22.2Average contacts per company
11-50Median size (employees)
26.9%Largest-city concentration · Jakarta
Sep 19, 2026Page data refreshed

Companies by employee count

1-10
9
11-50
12
51-200
5

Email recency for this list is measured worldwide rather than for Indonesia, so it is reported there. Company counts and contact totals on this page are exact for Indonesia, over 26 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail customer relationship management companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Indonesia whose own description of what they do matches “retail customer relationship management companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names retail customer relationship management companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among retail customer relationship management companies, and records with no verified work email. Companies headquartered outside Indonesia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 46 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 19, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names retail customer relationship management companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many retail customer relationship management companies are there based in Indonesia?

RevenueBase identified 26 retail customer relationship management companies headquartered in Indonesia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Pt. Cakra Radha Mustika Kalbe Group, headquartered in Jakarta, tops this list with the largest team on record.

Which city has the most retail customer relationship management companies?

Jakarta leads with 7 headquartered companies, followed by Dki Jakarta (5) and Jakarta Pusat (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 46 verified decision-maker contacts tracked across these 26 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 19, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.