Company lists · Data refreshed September 2026

Top 25 Retail customer engagement software companies based in the United States

RevenueBase identified 496 retail customer engagement software companies headquartered in the United States as of September 2026 and tracks 21,242 professional contacts across them, including 7,645 with verified work emails. New York is the largest hub.

This list covers retail customer engagement software companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
496Companies
21,242Contacts tracked
7,645Verified emails
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The 25 largest retail customer engagement software companies based in the United States

Ranked by team size
Top 25 of 496 retail customer engagement software companies based in the United States, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to retail customer engagement software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceDurham, NC, United StatesHQ checked Sep 29, 20261,001-5,0002,302 contacts →

Partial evidence

“Toshiba Global Commerce Solutions is the global market share leader in retail store technology.”

Source: RevenueBase Database · checked Sep 29, 2026
2Strong evidenceNew York, NY, United StatesHQ checked Sep 29, 20261,001-5,0002,142 contacts →

Strong evidence

“Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceCambridge, MA, United StatesHQ checked Sep 29, 2026501-1,0001,064 contacts →

Partial evidence

“ATG (Nasdaq: ARTG) provides the most advanced cross-channel commerce software and services to fuel the growth of the world’s top brands.”

Source: RevenueBase Database · checked Sep 29, 2026
4Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 2026501-1,000908 contacts →

Strong evidence

“MoEngage is an agentic customer engagement platform for the customer-obsessed marketers and product owners.”

Source: RevenueBase Database · checked Sep 29, 2026
5Partial evidenceNY, United StatesHQ checked Sep 29, 2026501-1,000835 contacts →

Partial evidence

“Yotpo, the leading eCommerce retention marketing platform, helps thousands of forward-thinking brands like Steve Madden, Princess Polly, Brooklinen, and Morrocanoil win customers…”

Source: RevenueBase Database · checked Sep 29, 2026
6Indirect evidenceNashville, TN, United StatesHQ checked Sep 29, 2026201-500820 contacts →

Indirect evidence

“Marigold is a global marketing technology company focused on delivering relationship marketing solutions for growing organizations.”

Source: RevenueBase Database · checked Sep 29, 2026
7Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 2026501-1,000771 contacts →

Strong evidence

“Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.”

Source: RevenueBase Database · checked Sep 29, 2026
8Strong evidenceAustin, TX, United StatesHQ checked Sep 29, 2026501-1,000763 contacts →

Strong evidence

“Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.”

Source: RevenueBase Database · checked Sep 29, 2026
9Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 2026501-1,000702 contacts →

Strong evidence

“CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value.”

Source: RevenueBase Database · checked Sep 29, 2026
10Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 2026501-1,000622 contacts →

Indirect evidence

“ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.”

Source: RevenueBase Database · checked Sep 29, 2026
11Indirect evidenceTampa, FL, United StatesHQ checked Sep 29, 2026201-500468 contacts →

Indirect evidence

“ENGAGE.”

Source: RevenueBase Database · checked Sep 29, 2026
12Strong evidenceFolsom, CA, United StatesHQ checked Sep 29, 202651-200434 contacts →

Strong evidence

“Retail Pro, a retail management software, serves the needs of specialty retailers worldwide, from those just realizing their retail dreams to retailers who've grown to…”

Source: RevenueBase Database · checked Sep 29, 2026
13Strong evidenceSeattle, WA, United StatesHQ checked Sep 29, 2026201-500375 contacts →

Strong evidence

“Resulticks is a fully integrated, real-time audience engagement solution designed to help brands worldwide reach, acquire, and retain satised customers.”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceSan Mateo, CA, United StatesHQ checked Sep 29, 2026201-500374 contacts →

Indirect evidence

“Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands-including Sephora, Levi’s, Sonos, Warby Parker, and…”

Source: RevenueBase Database · checked Sep 29, 2026
15Strong evidencePalo Alto, CA, United StatesHQ checked Sep 29, 2026201-500315 contacts →

Strong evidence

“Headquartered in Silicon Valley, Loyalty Juggernaut, Inc.(LJI) is the next-gen loyalty and customer engagement solutions enterprise, helping brands reimagine their customer…”

Source: RevenueBase Database · checked Sep 29, 2026
16Partial evidenceNewton, MA, United StatesHQ checked Sep 29, 2026201-500269 contacts →

Partial evidence

“Paytronix, an Access Group company, is a cloud-based digital guest engagement platform for the hospitality industry.”

Source: RevenueBase Database · checked Sep 29, 2026
17Strong evidenceSan Mateo, CA, United StatesHQ checked Sep 29, 2026201-500265 contacts →

Strong evidence

“Punchh, a PAR Technology (NYSE: PAR) brand, is the leading loyalty, offers, and engagement platform for restaurants, groceries, retailers, and convenience stores.”

Source: RevenueBase Database · checked Sep 29, 2026
18Partial evidenceChicago, IL, United StatesHQ checked Sep 29, 2026201-500232 contacts →

Partial evidence

“Tacton is a leading SaaS company redefining buyer engagement for manufacturers of complex products.”

Source: RevenueBase Database · checked Sep 29, 2026
19Indirect evidenceMclean, VA, United StatesHQ checked Sep 29, 202651-200212 contacts →

Indirect evidence

“Annex Cloud empowers brands to launch, scale, and optimize loyalty programs that drive measurable business results.”

Source: RevenueBase Database · checked Sep 29, 2026
20Strong evidenceSanta Monica, CA, United StatesHQ checked Sep 29, 2026201-500204 contacts →

Strong evidence

“Connexity, a Taboola company is a performance-marketing technology company whose core purpose is to help online retailers find new customers and drive sales at a cost that meets…”

Source: RevenueBase Database · checked Sep 29, 2026
21Partial evidenceNew York, NY, United StatesHQ checked Sep 29, 202651-200197 contacts →

Partial evidence

“Our mission is to solve customer experience.”

Source: RevenueBase Database · checked Sep 29, 2026
22Indirect evidenceBoston, MA, United StatesHQ checked Sep 29, 202651-200178 contacts →

Indirect evidence

“Exchange Solutions is a cloud-based loyalty platform management company that delivers personalized loyalty solutions to B2C and B2B businesses, enabling them to build deeper and…”

Source: RevenueBase Database · checked Sep 29, 2026
23Partial evidenceMelville, NY, United StatesHQ checked Sep 29, 202651-200170 contacts →

Partial evidence

“KWI enables modern retailers to create unforgettable shopper experiences, maximize sales, and streamline operations with the industry’s only true turnkey omnichannel platform.”

Source: RevenueBase Database · checked Sep 29, 2026
24Partial evidenceSan Francisco, CA, United StatesHQ checked Sep 29, 202651-200168 contacts →

Partial evidence

“Swiftly is the AI platform purpose-built for retail, serving retailers, wholesalers, and brands.”

Source: RevenueBase Database · checked Sep 29, 2026
25Partial evidenceMiami, FL, United StatesHQ checked Sep 29, 202651-200153 contacts →

Partial evidence

“On April, 2023, Global Payments (GPN:NYSE) announced it signed an agreement to acquire Como, the leading cloud-native customer loyalty solution to empower brands to offer…”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 496 retail customer engagement software companies based in the United States

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Retail customer engagement software companies based in the United States at a glance

As of Sep 29, 2026
36.0%Verified-email coverage
42.8Average contacts per company
11-50Median size (employees)
10.5%Largest-city concentration · New York
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
183
11-50
201
51-200
75
201-500
18
501-1,000
12
1,001-5,000
6
5,001-10,000
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 496 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail customer engagement software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “retail customer engagement software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names retail customer engagement software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among retail customer engagement software companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 7,645 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names retail customer engagement software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many retail customer engagement software companies are there based in the United States?

RevenueBase identified 496 retail customer engagement software companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Toshiba Global Commerce Solutions, headquartered in Durham, tops this list with the largest team on record.

Which city has the most retail customer engagement software companies?

New York leads with 52 headquartered companies, followed by San Francisco (37) and Atlanta (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 7,645 verified decision-maker contacts tracked across these 496 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.