Company lists · Data refreshed September 2026
Top 25 Retail customer engagement software companies based in India
RevenueBase identified 167 retail customer engagement software companies headquartered in India as of September 2026 and tracks 6,202 professional contacts across them, including 1,798 with verified work emails. Bangalore is the largest hub.
This list covers retail customer engagement software companies headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest retail customer engagement software companies based in India
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,265 contacts → | ||||
Strong evidence “Netcore offers a Comprehensive Customer Engagement & Experience Suite that empowers marketers to create personalised customer experiences.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 404 contacts → | ||||
Strong evidence “WebEngage is an advanced Customer Data and Engagement Platform helping consumer brands achieve higher lifetime value and marketing ROI through personalized experiences at scale.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 372 contacts → | ||||
Indirect evidence “Loylty Rewardz Mngt.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 361 contacts → | ||||
Partial evidence “Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 248 contacts → | ||||
Indirect evidence “On January 19th, 2021, Manthan and RichRelevance merged to form Algonomy.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 235 contacts → | ||||
Strong evidence “R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organizations to earn customer loyalty every day.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 210 contacts → | ||||
Indirect evidence “Welcome to Kankei!” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 209 contacts → | ||||
Partial evidence “Omuni is a retail SaaS company powering clicks to bricks omnichannel experiences for 100+ global brands across stores.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 152 contacts → | ||||
Strong evidence “Reelo makes customer retention & engagement easy for every retail business.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 138 contacts → | ||||
Strong evidence “ViralMint Media Private Limited helps e-tailers to accelerate customer acquisition, boost online sales and most importantly improve customer engagement & retention while keeping…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 100 contacts → | ||||
Strong evidence “Xeno is an AI-powered customer engagement platform purpose-built for retailers enabling them to Maximise Repeat Revenue with 10x easier personalisation” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 93 contacts → | ||||
Strong evidence “At Loyalytics, we are tackling one of the greatest challenges facing retailers today: how to engage and retain customers in an increasingly competitive environment.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 89 contacts → | ||||
Partial evidence “We are a retail analytics company, empowering Retailers & Brands with Business Intelligence (BI) data & analytics insights through our SAAS services to optimize promotions.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 14 | 79 contacts → | ||||
Strong evidence “eMart Solutions is a leading loyalty and a customer engagement company.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 15 | 71 contacts → | ||||
Partial evidence “We create, manage and deliver your Loyalty program with measurable success, measurable competence and measurable value of capital and customers” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 16 | 67 contacts → | ||||
Indirect evidence “Established in August 2008, MobiQuest uses the mobile device to create the largest ecosystem of performance advertising, last mile data capture and data analytics in both digital…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 17 | 66 contacts → | ||||
Strong evidence “BillFree empowers retailers with AI-driven customer engagement, loyalty programs, and marketing automation, enabling smarter sales, enhanced retention, and accelerated growth.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 18 | 57 contacts → | ||||
Strong evidence “We are loyalty, CRM and customer engagement specialists, who have helped more than a 100 clients maximise customer profitability and optimise their customers’ experiences by…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 19 | 45 contacts → | ||||
Strong evidence “Novus Loyalty Limited is an AI-driven, API-first loyalty and rewards technology company helping enterprises turn customer, partner, and employee engagement into measurable growth.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 20 | 42 contacts → | ||||
Indirect evidence “A wholly owned subsidiary of Social Annex Inc, USA (DBA Annex Cloud, website we are the engineering whizkids building the most robust SaaS Loyalty experience platform in the world.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 21 | 36 contacts → | ||||
Strong evidence “Chatbot.team is an AI-powered Omnichannel Customer Engagement Platform helping businesses automate customer communication across WhatsApp, RCS, SMS, Email, Instagram, Facebook…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 22 | 35 contacts → | ||||
Strong evidence “A SAAS platform for retailers and brands to create wonderful post-purchase customer journeys using smart receipts technology Smart receipt is a proprietary technology of Karnival.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 23 | 34 contacts → | ||||
Partial evidence “Vizury, launched in 2007, is an performance-focussed martech solution that empowers brands to achieve higher funnel conversions and customer retention.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 24 | 33 contacts → | ||||
Partial evidence “TechMonk helps businesses build, scale, and run high-growth consumer brands through autonomous AI agents that optimize every customer interaction and deliver personalized customer…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 25 | 33 contacts → | ||||
Partial evidence “CASA - The Omni-Channel AI-Driven CDP (Customer Data Platform) is a new-age digital platform that analyses customer behavior and clusters them into various buckets and engages…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: retail customer engagement software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names retail customer engagement software companies.
- Partial evidence
- Its own public description names part of retail customer engagement software companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name retail customer engagement software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 167 retail customer engagement software companies based in India
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Retail customer engagement software companies based in India at a glance
As of Sep 29, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 167 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail customer engagement software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in India whose own description of what they do matches “retail customer engagement software companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names retail customer engagement software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among retail customer engagement software companies, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 1,798 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names retail customer engagement software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many retail customer engagement software companies are there based in India?
RevenueBase identified 167 retail customer engagement software companies headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Netcore, headquartered in Mumbai, tops this list with the largest team on record.
Which city has the most retail customer engagement software companies?
Bangalore leads with 17 headquartered companies, followed by Bengaluru (15) and Mumbai (14).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,798 verified decision-maker contacts tracked across these 167 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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