Company lists · Data refreshed October 2026

Top 25 Real-time interaction management software companies based in Australia

RevenueBase identified 102 company matches for real-time interaction management software companies associated with Australia as of October 2026 and tracks 1,103 professional contacts across them, including 344 with verified work emails. Sydney is the largest hub.

This list covers company matches for real-time interaction management software companies associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 20, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 20, 2026 How this list was built
102Companies
1,103Contacts tracked
344Verified emails
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The 25 largest real-time interaction management software companies based in Australia

Ranked by team size
Top 25 of 102 company matches for real-time interaction management software companies based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 20, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchMelbourne, AustraliaHQ recorded Oct 20, 202611-5093 contacts →

Exact match

“Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
2Exact matchNorth Sydney, AustraliaHQ recorded Oct 20, 202651-20075 contacts →

Exact match

“Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
3Exact matchMelbourne, AustraliaHQ recorded Oct 20, 2026n/a75 contacts →

Exact match

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
4Exact matchMillers Point, AustraliaHQ recorded Oct 20, 2026201-50061 contacts →

Exact match

“Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
5Exact matchSydney, AustraliaHQ recorded Oct 20, 202651-20057 contacts →

Exact match

“Our people, solutions and enterprise CX Platform will seriously grow your customer experience capabilities, enabling you to create and deploy personalised, compliant cross-channel…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
6Exact matchCremorne, AustraliaHQ recorded Oct 20, 202651-20051 contacts →

Exact match

“Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
7Exact matchNorth Sydney, AustraliaHQ recorded Oct 20, 202651-20044 contacts →

Exact match

“IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
8Exact matchMelbourne, AustraliaHQ recorded Oct 20, 2026201-50041 contacts →

Exact match

“CDM Direct helps Australian businesses grow by transforming every customer interaction into measurable value.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
9Exact matchSydney, AustraliaHQ recorded Oct 20, 202651-20037 contacts →

Exact match

“Founded in New Zealand in 1995, Zintel grew quickly to become a trusted name in Australia and New Zealand (ANZ) telecommunications.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
10Exact matchMelbourne, AustraliaHQ recorded Oct 20, 202611-5027 contacts →

Exact match

“Our purpose is to help people live better lives in a digital world.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
11Exact matchSydney, AustraliaHQ recorded Oct 20, 202611-5023 contacts →

Exact match

“Komo is the Engagement OS that helps marketers design, build, and deploy full customer engagement journeys faster and smarter.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
12Exact matchSydney, AustraliaHQ recorded Oct 20, 202611-5021 contacts →

Exact match

“Daisee is an Australian AI software company that builds cutting edge AI applications for business.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
13Exact matchSydney, AustraliaHQ recorded Oct 20, 202611-5019 contacts →

Exact match

“NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
14Exact matchMulgrave, AustraliaHQ recorded Oct 20, 202651-20019 contacts →

Exact match

“We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
15Exact matchSt Leonards, AustraliaHQ recorded Oct 20, 202611-5016 contacts →

Exact match

“contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
16Exact matchRobina, AustraliaHQ recorded Oct 20, 202611-5016 contacts →

Exact match

“Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
17Exact matchMelbourne, AustraliaHQ recorded Oct 20, 202611-5014 contacts →

Exact match

“We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
18Exact matchBrisbane, AustraliaHQ recorded Oct 20, 202611-5014 contacts →

Exact match

“Since 2005, fullstop.ai has been redefining customer service with our unparalleled approach.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
19Exact matchSydney, AustraliaHQ recorded Oct 20, 20261-1013 contacts →

Exact match

“At Effi, we believe that Artificial Intelligence (AI) will be your superpower.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
20Exact matchBrookvale, AustraliaHQ recorded Oct 20, 202611-5012 contacts →

Exact match

“Gapcloud is shaped by 16+ years of solving complex, real-time challenges in customer engagement.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
21Exact matchSydney, AustraliaHQ recorded Oct 20, 202611-5011 contacts →

Exact match

“There is no doubt that, your customers are the driving force behind the success of your brand.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
22Exact matchSydney, AustraliaHQ recorded Oct 20, 202611-5010 contacts →

Exact match

“redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
23Exact matchMelbourne, AustraliaHQ recorded Oct 20, 202611-5010 contacts →

Exact match

“Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
24Exact matchSydney, AustraliaHQ recorded Oct 20, 202611-509 contacts →

Exact match

“Upwire is the execution layer for regulated AI.”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase
25Exact matchSunshine Coast, AustraliaHQ recorded Oct 20, 202611-507 contacts →

Exact match

“iLiveIt’s mission is to make a meaningful difference in the way enterprises use customer data to create, manage and deliver hyper-personalised communications and experiences for…”

Recorded in the RevenueBase company graph · Oct 20, 2026 · View company records in RevenueBase

Showing 25 of 102 real-time interaction management software companies based in Australia

See the full list, filter by size, metro and specialty, and access 344 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Real-time interaction management software companies based in Australia at a glance

As of Oct 20, 2026
31.2%Verified-email coverage
10.8Average contacts per company
11-50Median size (employees)
33.3%Largest-city concentration · Sydney
Oct 20, 2026Page data refreshed

Companies by employee count

1-10
38
11-50
48
51-200
11
201-500
2
501-1,000
1
5,001-10,000
1
10001+
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 102 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “real-time interaction management software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 344 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on October 20, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Real-time interaction management software companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “real-time interaction management software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many real-time interaction management software companies are there based in Australia?

RevenueBase identified 102 company matches for real-time interaction management software companies associated with Australia as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Premier Contact Point PTY LTD tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most real-time interaction management software companies?

Sydney leads with 34 company records, followed by Melbourne (20) and Brisbane (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 344 professional contacts with verified work emails tracked across these 102 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 20, 2026.

Ready to reach these companies? Verified emails and direct dials for all 102 real-time interaction management software companies based in Australia. Start with a free account, no credit card.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.