Company lists · Data refreshed September 2026

Top 25 Quality assurance call center software companies based in the United States

RevenueBase identified 94 company matches for quality assurance call center software companies associated with the United States as of September 2026 and tracks 3,238 professional contacts across them, including 667 with verified work emails. Atlanta is the largest hub.

This list covers company matches for quality assurance call center software companies associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
94Companies
3,238Contacts tracked
667Verified emails
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The 25 largest quality assurance call center software companies based in the United States

Ranked by team size
Top 25 of 94 company matches for quality assurance call center software companies based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchIndianapolis, IN, United StatesHQ recorded Sep 29, 2026501-1,000417 contacts →

Exact match

“iLAB specializes in Software Quality Assurance services, providing global solutions to our customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchMountain View, CA, United StatesHQ recorded Sep 29, 202651-200186 contacts →

Exact match

“Level AI pairs their proprietary AI stack with a unified quality, coaching, automation, and analytics layer.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchFort Myers, FL, United StatesHQ recorded Sep 29, 2026201-500161 contacts →

Exact match

“J.Lodge first opened its doors in and has become the recognized leader in the science of contact center monitoring and analysis.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchLong Island, FL, United StatesHQ recorded Sep 29, 202651-200155 contacts →

Exact match

“BPA Quality is a woman owned business that provides contact centers with the insights to engineer great customer experiences every time through our expertise in quality…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchMarion, IA, United StatesHQ recorded Sep 29, 202651-200140 contacts →

Exact match

“LimoLink doesn’t just provide the best service in the industry; we provide the best service in any industry.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchBannockburn, IL, United StatesHQ recorded Sep 29, 202651-200117 contacts →

Exact match

“ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchReston, VA, United StatesHQ recorded Sep 29, 202651-20090 contacts →

Exact match

“Since 1988, TrustedQA’s mission has been to help our customers build and deliver quality software more efficiently, effectively, and securely.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchCoeur D'alene, ID, United StatesHQ recorded Sep 29, 202651-20078 contacts →

Exact match

“SQM GROUP SQM Group is a software company specializing in automated QA for call center agents.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchLos Angeles, CA, United StatesHQ recorded Sep 29, 202651-20060 contacts →

Exact match

“Home of CSAT.AI.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchRochester, NY, United StatesHQ recorded Sep 29, 202611-5057 contacts →

Exact match

“Wilmac Technologies delivers AI-powered customer interaction and workforce optimization solutions that put people first.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchAlpharetta, GA, United StatesHQ recorded Sep 29, 202651-20049 contacts →

Exact match

“Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchSouth Jordan, UT, United StatesHQ recorded Sep 29, 202651-20046 contacts →

Exact match

“Xima Software is dedicated to enabling companies to better manage their business through innovative contact center solutions.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchAllen, TX, United StatesHQ recorded Sep 29, 202651-20046 contacts →

Exact match

“Founded in 1993 and headquartered in Allen, Texas, TelStrat® develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchCampbell, CA, United StatesHQ recorded Sep 29, 202611-5021 contacts →

Exact match

“MiaRec is an AI-native conversation intelligence platform that helps contact centers turn customer interactions into actionable business insights.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchPayson, UT, United StatesHQ recorded Sep 29, 202611-5020 contacts →

Exact match

“Contact Center Compliance Solved.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchScottsdale, AZ, United StatesHQ recorded Sep 29, 202651-20018 contacts →

Exact match

“DVSAnalytics (DVS) workforce optimization solutions (WFO) are designed to improve the customer experience and maximize employee engagement and productivity by offering…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchMclean, VA, United StatesHQ recorded Sep 29, 202611-5018 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchSt. Petersburg, FL, United StatesHQ recorded Sep 29, 202611-5017 contacts →

Exact match

“OnScript AI helps contact centers automate quality assurance with advanced AI.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchPerry Hall, MD, United StatesHQ recorded Sep 29, 202611-5016 contacts →

Exact match

“CallShaper is the originator of a cutting-edge cloud-based call center platform for efficiency- and compliance-minded directors of inbound and outbound call centers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchSalt Lake City, UT, United StatesHQ recorded Sep 29, 202651-20015 contacts →

Exact match

“Nuxiba Technologies provides customer-centric products to various industries, including finance, customer service, telemarketing, debt collection sales, telecommunications…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchMilwaukee, WI, United StatesHQ recorded Sep 29, 20261-1014 contacts →

Exact match

“The concept of TotalQA is a brainchild of Nexxvali.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchColumbus, OH, United StatesHQ recorded Sep 29, 2026201-50013 contacts →

Exact match

“NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of structured and unstructured data in…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchFL, United StatesHQ recorded Sep 29, 20261-1013 contacts →

Exact match

“Turn conversations into compounding advantage.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchNaples, FL, United StatesHQ recorded Sep 29, 202611-5012 contacts →

Exact match

“Truiem's TruExperience™ is a proven solution to optimize Call Center agent productivity.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchOrange, CT, United StatesHQ recorded Sep 29, 202651-20011 contacts →

Exact match

“Specializing in professional remote call monitoring and telephone mystery shopping for any industry.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 94 quality assurance call center software companies based in the United States

See the full list, filter by size, metro and specialty, and access 667 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Quality assurance call center software companies based in the United States at a glance

As of Sep 29, 2026
20.6%Verified-email coverage
34.4Average contacts per company
11-50Median size (employees)
3.2%Largest-city concentration · Atlanta
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
26
11-50
34
51-200
24
201-500
7
501-1,000
2
1,001-5,000
1

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 94 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “quality assurance call center software companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 667 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “quality assurance call center software companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many quality assurance call center software companies are there based in the United States?

RevenueBase identified 94 company matches for quality assurance call center software companies associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

ILAB tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most quality assurance call center software companies?

Atlanta leads with 3 company records, followed by Austin (2) and Chicago (2).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 667 professional contacts with verified work emails tracked across these 94 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.