Company lists · Data refreshed September 2026

Top 20 Phone support outsourcing companies based in South Africa

RevenueBase identified 72 company matches for phone support outsourcing companies associated with South Africa as of September 2026 and tracks 4,866 professional contacts across them, including 709 with verified work emails. Cape Town is the largest hub.

This list covers company matches for phone support outsourcing companies associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 15, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 15, 2026 How this list was built
72Companies
4,866Contacts tracked
709Verified emails
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The 20 largest phone support outsourcing companies based in South Africa

Ranked by team size
Top 20 of 72 company matches for phone support outsourcing companies based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 15, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchDurban, South AfricaHQ recorded Sep 15, 20261,001-5,0001,453 contacts →

Exact match

“One voice – let us be your voice.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
2Exact matchCape Town, South AfricaHQ recorded Sep 15, 20261,001-5,0001,071 contacts →

Exact match

“We specialise in inbound multichannel customer support across multiple verticals from our quality, strategically located centres in Fiji, South Africa and Peru and via our work…”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
3Exact matchCape Town, South AfricaHQ recorded Sep 15, 20261,001-5,000451 contacts →

Exact match

“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
4Exact matchDurban, South AfricaHQ recorded Sep 15, 2026501-1,000288 contacts →

Exact match

“13TEN, powered by Response BPO.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
5Exact matchCape Town, South AfricaHQ recorded Sep 15, 2026201-500272 contacts →

Exact match

“Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
6Exact matchJohannesburg, South AfricaHQ recorded Sep 15, 2026501-1,000160 contacts →

Exact match

“IntelliBPO is built on relationships first.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
7Exact matchDurban, South AfricaHQ recorded Sep 15, 2026201-50082 contacts →

Exact match

“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
8Exact matchMidrand, South AfricaHQ recorded Sep 15, 202611-5050 contacts →

Exact match

“CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre…”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
9Exact matchMount Edgecombe, South AfricaHQ recorded Sep 15, 20261,001-5,00031 contacts →

Exact match

“Connect BPS is a technology-focused global BPO company, where we leverage cutting-edge technologies and human expertise to deliver high-quality and cost-effective solutions to…”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
10Exact matchJohannesburg, South AfricaHQ recorded Sep 15, 202651-20024 contacts →

Exact match

“Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
11Exact matchCape Town, South AfricaHQ recorded Sep 15, 202651-20024 contacts →

Exact match

“Performance, Progress but People first.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
12Exact matchDurban, South AfricaHQ recorded Sep 15, 202651-20016 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
13Exact matchDurban, South AfricaHQ recorded Sep 15, 2026201-50016 contacts →

Exact match

“Outbound/Inbound Contact Centre delivering advanced customer experience solutions for clients across the globe.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
14Exact matchCape Town, South AfricaHQ recorded Sep 15, 2026201-50015 contacts →

Exact match

“SA Commercial is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing (BPO) that is perfectly…”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
15Exact matchNelson Mandela Bay, South AfricaHQ recorded Sep 15, 202611-5014 contacts →

Exact match

“Mbono Communications is a boutique call centre, based in Port Elizabeth, South Africa that specializes in inbound and outbound campaigns and while offering other services, such as…”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
16Exact matchDurban, South AfricaHQ recorded Sep 15, 202651-20012 contacts →

Exact match

“Based in Durban, South Africa, Contact iQ began operations in 2019 as a boutique contact center that prioritizes personalized client services, distinguishing us from larger…”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
17Exact matchCape Town, South AfricaHQ recorded Sep 15, 202611-508 contacts →

Exact match

“The Support Force has been in the business of providing outsourced support desk services since With our knowledge and experience, we are perfectly positioned to provide…”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
18Exact matchMidrand, South AfricaHQ recorded Sep 15, 202611-505 contacts →

Exact match

“Call Center Services Enjoy the business benefits of a 24/7/365 inbound- and outbound call center.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
19Exact matchDurban, South AfricaHQ recorded Sep 15, 202611-503 contacts →

Exact match

“Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase
20Exact matchUmhlanga, South AfricaHQ recorded Sep 15, 2026201-5003 contacts →

Exact match

“BCC Telemarketing was founded with two overriding objectives in mind.”

Recorded in the RevenueBase company graph · Sep 15, 2026 · View company records in RevenueBase

Showing 20 of 72 phone support outsourcing companies based in South Africa

See the full list, filter by size, metro and specialty, and access 709 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Phone support outsourcing companies based in South Africa at a glance

As of Sep 15, 2026
14.6%Verified-email coverage
67.6Average contacts per company
51-200Median size (employees)
25.0%Largest-city concentration · Cape Town
Sep 15, 2026Page data refreshed

Companies by employee count

1-10
9
11-50
22
51-200
16
201-500
12
501-1,000
8
1,001-5,000
5

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 72 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “phone support outsourcing companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 709 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 15, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “phone support outsourcing companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many phone support outsourcing companies are there based in South Africa?

RevenueBase identified 72 company matches for phone support outsourcing companies associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Outworx Contact Centre tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most phone support outsourcing companies?

Cape Town leads with 18 company records, followed by Durban (13) and Johannesburg (12).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 709 professional contacts with verified work emails tracked across these 72 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 15, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.