Company lists · Data refreshed September 2026

Top 25 Patient experience consulting firms based in Australia

RevenueBase identified 124 patient experience consulting firms headquartered in Australia as of September 2026 and tracks 715 professional contacts across them, including 274 with verified work emails. Melbourne is the largest hub.

This list covers patient experience consulting firms headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review
124Companies
715Contacts tracked
274Verified emails
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The 25 largest patient experience consulting firms based in Australia

Ranked by team size
Top 25 of 124 patient experience consulting firms based in Australia, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to patient experience consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceMelbourne, AustraliaHQ checked Sep 29, 2026501-1,00079 contacts →

Indirect evidence

“Our mission is to help consumers of healthcare to feel cared for and supported by enabling organisations and healthcare providers to operate at their best.”

Source: RevenueBase Database · checked Sep 29, 2026
2Strong evidenceMelbourne, AustraliaHQ checked Sep 29, 202651-20065 contacts →

Strong evidence

“We’re leaders in integrated experience management, research and consulting.”

Source: RevenueBase Database · checked Sep 29, 2026
3Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 202611-5046 contacts →

Partial evidence

“CSBA is a 25-year-old customer experience insights agency.”

Source: RevenueBase Database · checked Sep 29, 2026
4Indirect evidenceSydney, AustraliaHQ checked Sep 29, 202651-20030 contacts →

Indirect evidence

“Idea Science is now part of the Nexifi Group!”

Source: RevenueBase Database · checked Sep 29, 2026
5Indirect evidenceMacquarie Park, AustraliaHQ checked Sep 29, 202611-5015 contacts →

Indirect evidence

“Zest is a leading strategic healthcare provider, who pride ourselves on delivering better models of care across the healthcare system and creating solutions for our clients.”

Source: RevenueBase Database · checked Sep 29, 2026
6Indirect evidenceSydney, AustraliaHQ checked Sep 29, 202611-5013 contacts →

Indirect evidence

“60 Seconds works across healthcare, to support organisations in optimising customer engagement, through the development and delivery of consistent, clear and compelling messaging.”

Source: RevenueBase Database · checked Sep 29, 2026
7Indirect evidenceBrisbane, AustraliaHQ checked Sep 29, 20261-1013 contacts →

Indirect evidence

“Ambizcon assists healthcare providers and companies in strategizing, implementing, and overseeing operational necessities, enabling them to allocate greater attention to the…”

Source: RevenueBase Database · checked Sep 29, 2026
8Partial evidenceSydney, AustraliaHQ checked Sep 29, 202611-5012 contacts →

Partial evidence

“Unlock the power of experience management to impress your customers, inspire your teams and build your brand.”

Source: RevenueBase Database · checked Sep 29, 2026
9Indirect evidenceRichmond, AustraliaHQ checked Sep 29, 20261-1012 contacts →

Indirect evidence

“Innovative and practical solutions for healthcare Our services include:* Service system and program development * Program evaluation * Policy development * Strategic and service…”

Source: RevenueBase Database · checked Sep 29, 2026
10Partial evidenceNorth Sydney, AustraliaHQ checked Sep 29, 202611-5011 contacts →

Partial evidence

“O’Connell Advisory is a boutique consulting and advisory business dedicated to partnering with health, aged care and human service organisations to improve services for people and…”

Source: RevenueBase Database · checked Sep 29, 2026
11Indirect evidencePotts Point, AustraliaHQ checked Sep 29, 202611-5010 contacts →

Indirect evidence

“We’re a specialist Market Research & Insights agency that delivers growth for healthcare brands through our integrated suite of services, our unique ‘So What?’ approach to brand…”

Source: RevenueBase Database · checked Sep 29, 2026
12Indirect evidenceBowen Hills, AustraliaHQ checked Sep 29, 202611-508 contacts →

Indirect evidence

“Here at CFEP Surveys, we’re proud to be experts in healthcare surveys.”

Source: RevenueBase Database · checked Sep 29, 2026
13Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 20261-108 contacts →

Partial evidence

“Healthcare Management Advisors (HMA) is a boutique management consulting firm.”

Source: RevenueBase Database · checked Sep 29, 2026
14Indirect evidenceMelbourne, AustraliaHQ checked Sep 29, 20261-107 contacts →

Indirect evidence

“HealthKare Intelligence (HKI) was established to provide the Healthcare, Aged Care and Bioscience industry with independent, authoritative consultancy and complimentary specialist…”

Source: RevenueBase Database · checked Sep 29, 2026
15Partial evidenceBarton, AustraliaHQ checked Sep 29, 202611-506 contacts →

Partial evidence

“Our clients are driven by a desire to improve the health of patients, it is a privilege to support them in this work.”

Source: RevenueBase Database · checked Sep 29, 2026
16Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 20261-106 contacts →

Partial evidence

“My Practice Services (MyPS) is a boutique practice management consulting company created in response to the challenges faced by healthcare professionals of running a private…”

Source: RevenueBase Database · checked Sep 29, 2026
17Strong evidenceCanberra, AustraliaHQ checked Sep 29, 20261-104 contacts →

Strong evidence

“At Patient Experience Agency, we support health care organisations to improve the experience and outcomes for their patients by teaching them how to put the patient and the…”

Source: RevenueBase Database · checked Sep 29, 2026
18Strong evidenceCamberwell, AustraliaHQ checked Sep 29, 20261-104 contacts →

Strong evidence

“MedWise is an Australian Consulting firm who specialise in industry leading consulting services in Medical Affairs, Medical Communications and Patient Engagement.”

Source: RevenueBase Database · checked Sep 29, 2026
19Indirect evidenceBowral, AustraliaHQ checked Sep 29, 202611-504 contacts →

Indirect evidence

“Highlands General Practice is a progressive and innovative practice and we are committed to providing services that meet the changing needs of our community.”

Source: RevenueBase Database · checked Sep 29, 2026
20Indirect evidenceMelbourne, AustraliaHQ checked Sep 29, 202611-504 contacts →

Indirect evidence

“Hayylo is the most secure, highly adopted customer service platform dedicated to elevating care quality and satisfaction.”

Source: RevenueBase Database · checked Sep 29, 2026
21Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 20261-104 contacts →

Partial evidence

“At CXD Labs, we help companies focus on improving their customer and employee experience by identifying the right problem, develop the right solution, and monitor the right…”

Source: RevenueBase Database · checked Sep 29, 2026
22Partial evidenceMelbourne, AustraliaHQ checked Sep 29, 20261-103 contacts →

Partial evidence

“Augmentum Consulting provides business consultancy expertise to Medical and Allied Health clients.”

Source: RevenueBase Database · checked Sep 29, 2026
23Indirect evidenceSydney, AustraliaHQ checked Sep 29, 20261-103 contacts →

Indirect evidence

“In today’s rapidly evolving healthcare and med-tech industries, innovation alone is not enough - success demands actionable, evidence-based insights that deliver measurable impact.”

Source: RevenueBase Database · checked Sep 29, 2026
24Partial evidenceSydney, AustraliaHQ checked Sep 29, 20261-103 contacts →

Partial evidence

“We are a boutique consulting firm specialising in providing high quality ethical consulting services to healthcare, education, government and not for profits.”

Source: RevenueBase Database · checked Sep 29, 2026
25Partial evidencePerth, AustraliaHQ checked Sep 29, 20261-103 contacts →

Partial evidence

“At felicx we use our knowledge to gather information and analyse insights to genuinely improve the experiences of those receiving care.”

Source: RevenueBase Database · checked Sep 29, 2026

Showing 25 of 124 patient experience consulting firms based in Australia

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Patient experience consulting firms based in Australia at a glance

As of Sep 29, 2026
38.3%Verified-email coverage
5.8Average contacts per company
1-10Median size (employees)
24.2%Largest-city concentration · Melbourne
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
103
11-50
15
51-200
4
501-1,000
1
5,001-10,000
1

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 124 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among patient experience consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Australia whose own description of what they do matches “patient experience consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names patient experience consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among patient experience consulting firms, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 274 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names patient experience consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many patient experience consulting firms are there based in Australia?

RevenueBase identified 124 patient experience consulting firms headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Imedx Australia & NEW Zealand, headquartered in Melbourne, tops this list with the largest team on record.

Which city has the most patient experience consulting firms?

Melbourne leads with 30 headquartered companies, followed by Sydney (29) and Brisbane (9).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 274 verified decision-maker contacts tracked across these 124 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.