Company lists · Data refreshed September 2026

Top 25 Outsourced customer support companies based in Canada

Name: Outsourced customer support companies based in Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 115 companies tracked

RevenueBase identified 115 outsourced customer support companies headquartered in Canada as of September 2026 and tracks 5,496 professional contacts across them, including 502 with verified work emails. Toronto is the largest hub.

This list covers outsourced customer support companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

115Companies

5,496Contacts tracked

502Verified emails

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The 25 largest outsourced customer support companies based in Canada

Ranked by team size

Top 25 of 115 outsourced customer support companies based in Canada, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to outsourced customer support companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Gexel Telecom	Indirect evidence	Montréal, CanadaHQ checked Sep 21, 2026	501-1,000	589 contacts →
	Indirect evidence “GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.” Source: RevenueBase Database · checked Sep 21, 2026
2	Blue Ocean Contact Centers	Partial evidence	Halifax, NS, CanadaHQ checked Sep 21, 2026	501-1,000	367 contacts →
	Partial evidence “Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…” Source: RevenueBase Database · checked Sep 21, 2026
3	Atelka	Indirect evidence	Montreal, QC, CanadaHQ checked Sep 21, 2026	1,001-5,000	324 contacts →
	Indirect evidence “Atelka Enterprise Inc.(“Atelka”),is now ttec.” Source: RevenueBase Database · checked Sep 21, 2026
4	Voxdata	Strong evidence	Montréal, QC, CanadaHQ checked Sep 21, 2026	201-500	246 contacts →
	Strong evidence “Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.” Source: RevenueBase Database · checked Sep 21, 2026
5	Zedd Customer Solutions INC	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	501-1,000	207 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
6	Ncri INC	Partial evidence	Mississauga, ON, CanadaHQ checked Sep 21, 2026	201-500	194 contacts →
	Partial evidence “NCRI, founded in Canada in 2008, is a premier provider of comprehensive business process outsourcing services.” Source: RevenueBase Database · checked Sep 21, 2026
7	The Sydney Call Centre	Partial evidence	Sydney, NS, CanadaHQ checked Sep 21, 2026	1,001-5,000	184 contacts →
	Partial evidence “At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).” Source: RevenueBase Database · checked Sep 21, 2026
8	Voysus Connection Experts	Partial evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	51-200	149 contacts →
	Partial evidence “At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.” Source: RevenueBase Database · checked Sep 21, 2026
9	Innovatia Technical Services INC	Strong evidence	Saint John, NB, CanadaHQ checked Sep 21, 2026	201-500	137 contacts →
	Strong evidence “Operating for 20+ years, Innovatia Technical Services Inc.(ITSI) is a technology outsourcing support partner, assisting clients with workflow & knowledge processes and technical…” Source: RevenueBase Database · checked Sep 21, 2026
10	Surecall Contact Centers	Indirect evidence	Calgary, AB, CanadaHQ checked Sep 21, 2026	51-200	53 contacts →
	Indirect evidence “Who We are SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs.” Source: RevenueBase Database · checked Sep 21, 2026
11	Simpro Solutions Canada	Strong evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	501-1,000	50 contacts →
	Strong evidence “Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.” Source: RevenueBase Database · checked Sep 21, 2026
12	Groupe Marketing International	Indirect evidence	Laval, QC, CanadaHQ checked Sep 21, 2026	51-200	47 contacts →
	Indirect evidence “Depuis 1998, Groupe Marketing International accompagne les entreprises à accélérer leur croissance, grâce à un ensemble de services d’impartition complet tels que le…” Source: RevenueBase Database · checked Sep 21, 2026
13	Group Elite	Indirect evidence	Laval, QC, CanadaHQ checked Sep 21, 2026	51-200	38 contacts →
	Indirect evidence “Group Elite Communications Inc.” Source: RevenueBase Database · checked Sep 21, 2026
14	Groupe TG	Indirect evidence	200, CanadaHQ checked Sep 21, 2026	1,001-5,000	28 contacts →
	Indirect evidence “Spécialiste de la Relation clients.” Source: RevenueBase Database · checked Sep 21, 2026
15	Task Network INC	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 21, 2026	201-500	26 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
16	Uplevel	Strong evidence	Stratford, ON, CanadaHQ checked Sep 21, 2026	51-200	25 contacts →
	Strong evidence “UPLevel is a medium-sized business with multiple contact centres providing customer care, financial care, and business process outsourcing solutions in North America and beyond.” Source: RevenueBase Database · checked Sep 21, 2026
17	Telmatik	Partial evidence	Boucherville, QC, CanadaHQ checked Sep 21, 2026	51-200	22 contacts →
	Partial evidence “Telmatik provides various call management and outsourcing services to businesses from different industries, including agriculture, energy, health, real estate, services and IT.” Source: RevenueBase Database · checked Sep 21, 2026
18	Apphelp By Appdirect	Indirect evidence	Montreal, QC, CanadaHQ checked Sep 21, 2026	201-500	20 contacts →
	Indirect evidence “AppHelp (formerly Radialpoint) delivers solutions that ‘help’ businesses and consumers be more successful with their adoption and use of the latest in technology and cloud…” Source: RevenueBase Database · checked Sep 21, 2026
19	Keating Technologies INC	Partial evidence	Markham, ON, CanadaHQ checked Sep 21, 2026	51-200	19 contacts →
	Partial evidence “Keating Technologies is the outsourced "Canadian Branch Office" for some of the world's leading technology companies.” Source: RevenueBase Database · checked Sep 21, 2026
20	Dynamic Marketing Solutions INC	Strong evidence	Montreal, QC, CanadaHQ checked Sep 21, 2026	51-200	16 contacts →
	Strong evidence “Dynamic marketing Solutions is a full customer service call center solution that provides unparalleled bilingual support for not only inbound customer service but outbound sales…” Source: RevenueBase Database · checked Sep 21, 2026
21	Services Gestcom INC	Partial evidence	Saint-jérôme, QC, CanadaHQ checked Sep 21, 2026	51-200	15 contacts →
	Partial evidence “Notre centre de contact client soutient les efforts de vente et de support à la clientèle des entreprises en proposant des solutions éprouvées en gestion des contacts clients.” Source: RevenueBase Database · checked Sep 21, 2026
22	Wimactel	Indirect evidence	Calgary, AB, CanadaHQ checked Sep 21, 2026	51-200	13 contacts →
	Indirect evidence “WiMacTel provides Voice Services such as Operator Services, Directory Assistance, Message Relay Services (TTY and IP Relay) and Billing and are provided as full BPO or SaaS.” Source: RevenueBase Database · checked Sep 21, 2026
23	Agents Republic INC	Indirect evidence	Vancouver, BC, CanadaHQ checked Sep 21, 2026	51-200	12 contacts →
	Indirect evidence “Agents Republic: Your AI-powered Global Contact Center Partner Based in Vancouver, Canada, Agents Republic specializes in delivering cutting-edge contact center solutions through…” Source: RevenueBase Database · checked Sep 21, 2026
24	Exosource	Strong evidence	Montreal, QC, CanadaHQ checked Sep 21, 2026	11-50	11 contacts →
	Strong evidence “ExoSource provides an all-in-one outsourced IT departement composed of technical support, system administration and IT management services.” Source: RevenueBase Database · checked Sep 21, 2026
25	Rcspl Canada INC	Partial evidence	Mississauga, ON, CanadaHQ checked Sep 21, 2026	11-50	11 contacts →
	Partial evidence “RCSPL Canada provides a wide range of business supports like Digital marketing services, Inbound-outbound call center services, HRMS solutions, VirtualAssistantServices, 3PL…” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: outsourced customer support companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names outsourced customer support companies.
Partial evidence: Its own public description names part of outsourced customer support companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name outsourced customer support companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 115 outsourced customer support companies based in Canada

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Outsourced customer support companies based in Canada at a glance

As of Sep 21, 2026

9.1%Verified-email coverage

47.8Average contacts per company

51-200Median size (employees)

16.5%Largest-city concentration · Toronto

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 115 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among outsourced customer support companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Canada whose own description of what they do matches “outsourced customer support companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names outsourced customer support companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among outsourced customer support companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 502 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names outsourced customer support companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many outsourced customer support companies are there based in Canada?

RevenueBase identified 115 outsourced customer support companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gexel Telecom, headquartered in Montreal, tops this list with the largest team on record.

Which city has the most outsourced customer support companies?

Toronto leads with 19 headquartered companies, followed by Montreal (13) and Calgary (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 502 verified decision-maker contacts tracked across these 115 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.