Company lists · Data refreshed September 2026

Top 25 Outsourced customer service companies based in Brazil

Name: Outsourced customer service companies based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 141 companies tracked

RevenueBase identified 141 outsourced customer service companies headquartered in Brazil as of September 2026 and tracks 13,210 professional contacts across them, including 464 with verified work emails. Sao Paulo is the largest hub.

This list covers outsourced customer service companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

141Companies

13,210Contacts tracked

464Verified emails

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The 25 largest outsourced customer service companies based in Brazil

Ranked by team size

Top 25 of 141 outsourced customer service companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to outsourced customer service companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Sercom	Indirect evidence	Taboão Da Serra, BrazilHQ checked Sep 21, 2026	5,001-10,000	3,785 contacts →
	Indirect evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 21, 2026
2	Grupo MAP	Indirect evidence	Salvador - São Paulo, BrazilHQ checked Sep 21, 2026	10001+	1,440 contacts →
	Indirect evidence “Fundado em Dezembro de 2001, o Grupo MAP traz em seu DNA a arte de servir e o compromisso de manter seus clientes sempre satisfeitos.” Source: RevenueBase Database · checked Sep 21, 2026
3	DBM Contact Center	Indirect evidence	Curitiba, BrazilHQ checked Sep 21, 2026	1,001-5,000	1,312 contacts →
	Indirect evidence “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Source: RevenueBase Database · checked Sep 21, 2026
4	Grupo Provac	Indirect evidence	Araraquara, BrazilHQ checked Sep 21, 2026	5,001-10,000	964 contacts →
	Indirect evidence “Há mais de 40 anos no mercado de trabalho terceirizado, o Grupo Provac é uma empresa prestadora de serviços especializados, presente em mais de 130 cidades do Estado, com todo…” Source: RevenueBase Database · checked Sep 21, 2026
5	ATN Contact Center	Indirect evidence	Rio De Janeiro, BrazilHQ checked Sep 21, 2026	1,001-5,000	529 contacts →
	Indirect evidence “A ATN Contact Center é especialista em Relacionamento com Clientes e BPO, com 29 anos de experiência transformando a forma como empresas se conectam com seus consumidores.” Source: RevenueBase Database · checked Sep 21, 2026
6	Scooto	Partial evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	201-500	359 contacts →
	Partial evidence “SCOOTO was created to solve customer services for growing companies who lose control over their customers once they start to grow.” Source: RevenueBase Database · checked Sep 21, 2026
7	Almaviva DO Brasil	Partial evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	10001+	305 contacts →
	Partial evidence “Fundada em 2006, a AlmavivA do Brasil é uma das principais empresas do segmento de contact center e a única a oferecer soluções inovadoras de Business Process Outsourcing (BPO)…” Source: RevenueBase Database · checked Sep 21, 2026
8	Full Time Soluções	Indirect evidence	São Paulo, BrazilHQ checked Sep 21, 2026	501-1,000	283 contacts →
	Indirect evidence “Transformamos a interação entre empresas e seus clientes, otimizando processos, reduzindo custos e entregando resultados excepcionais.” Source: RevenueBase Database · checked Sep 21, 2026
9	Ivox Contact Center	Indirect evidence	Vitória, BrazilHQ checked Sep 21, 2026	51-200	93 contacts →
	Indirect evidence “A Ivox é uma empresa de Call Center mas que vende mais do que isso, seu conceito é a entrega de SOLUÇÕES DE ATENDIMENTO, para o cliente que precisa de eficiência através de: •…” Source: RevenueBase Database · checked Sep 21, 2026
10	Grupo Cordialle	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	1,001-5,000	77 contacts →
	Indirect evidence “Cuidar das pessoas, este é o nosso trabalho!” Source: RevenueBase Database · checked Sep 21, 2026
11	Neoassist.com S A	Indirect evidence	São Paulo, BrazilHQ checked Sep 21, 2026	51-200	73 contacts →
	Indirect evidence “Somos uma empresa focada em ajudar você a atender seus clientes em todos os canais disponíveis, para ajudar você a entregar uma experiência fantástica, surpreendendo e…” Source: RevenueBase Database · checked Sep 21, 2026
12	Grupo Amaro	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	51-200	62 contacts →
	Indirect evidence “A Amaro atua no mercado desde oferecendo soluções concretas para o desenvolvimento de projetos dirigidos ao atendimento de seu cliente.” Source: RevenueBase Database · checked Sep 21, 2026
13	BWA Contact Center	Indirect evidence	Belo Horizonte, BrazilHQ checked Sep 21, 2026	51-200	61 contacts →
	Indirect evidence “Na BWA Contact Center, acreditamos que o atendimento pode ser muito mais que um serviço: ele pode ser um elo real entre marcas e pessoas.” Source: RevenueBase Database · checked Sep 21, 2026
14	Grupo 5 Estrelas	Indirect evidence	Brasilia, BrazilHQ checked Sep 21, 2026	1,001-5,000	45 contacts →
	Indirect evidence “Página ativa do Grupo 5 Estrelas!” Source: RevenueBase Database · checked Sep 21, 2026
15	Setra BPO	Partial evidence	Sao Caetano Do Sul, BrazilHQ checked Sep 21, 2026	201-500	42 contacts →
	Partial evidence “Somos especialistas em oferecer serviços customizados de terceirização de atendimento ao cliente.” Source: RevenueBase Database · checked Sep 21, 2026
16	Talkd Solutions Brazil	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	11-50	40 contacts →
	Indirect evidence “A sua empresa disponibiliza uma estrutura moderna e eficiente de atendimento e relacionamento aos seus clientes?” Source: RevenueBase Database · checked Sep 21, 2026
17	Orflie	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	51-200	40 contacts →
	Indirect evidence “A Orflie é referência em terceirização comercial, conectando empresas a resultados extraordinários em vendas.” Source: RevenueBase Database · checked Sep 21, 2026
18	Motiva Contact Center	Indirect evidence	Campinas, BrazilHQ checked Sep 21, 2026	1,001-5,000	40 contacts →
	Indirect evidence “Em meados do ano de 2005, os empreendedores do que viria a ser a MOTIVA Contact Center perceberam que o mercado necessitava como nunca de uma empresa aguerrida e extremamente…” Source: RevenueBase Database · checked Sep 21, 2026
19	RS Serviços	Indirect evidence	Sao Paulo, BrazilHQ checked Sep 21, 2026	n/a	39 contacts →
	Indirect evidence “Atuação: A RS Serviços oferece soluções em terceirização de serviços por meio de atendimento personalizado e dedicado.” Source: RevenueBase Database · checked Sep 21, 2026
20	Grupo BR Call	Indirect evidence	Joinville, BrazilHQ checked Sep 21, 2026	11-50	37 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 21, 2026
21	GBN	Indirect evidence	Jaboatão Dos Guararapes, BrazilHQ checked Sep 21, 2026	201-500	35 contacts →
	Indirect evidence “Gbn - Terceirizacao De Mao-De-Obra is a company based out of R Carlos Pereira Falcao, 121, Sala 21 Andar 2, Recife, Pe, Brazil.” Source: RevenueBase Database · checked Sep 21, 2026
22	SETA	Indirect evidence	Recife, BrazilHQ checked Sep 21, 2026	11-50	32 contacts →
	Indirect evidence “Nascemos com o propósito de trazer de volta a Paz de Espírito para o empreendedor digital.” Source: RevenueBase Database · checked Sep 21, 2026
23	Authentic Work	Indirect evidence	São Paulo, BrazilHQ checked Sep 21, 2026	51-200	31 contacts →
	Indirect evidence “Uma empresa de Terceirização de Serviços.” Source: RevenueBase Database · checked Sep 21, 2026
24	Foco Serviços Especializados	Indirect evidence	Rio De Janeiro, BrazilHQ checked Sep 21, 2026	51-200	25 contacts →
	Indirect evidence “FOCO é uma empresa especializada em Prestação de Serviços Terceirizados, atuando em constante atenção às evoluções metodológicas e tecnológicas do mercado, investindo em novas…” Source: RevenueBase Database · checked Sep 21, 2026
25	Sirius Assessoria	Indirect evidence	Pouso Alegre, BrazilHQ checked Sep 21, 2026	51-200	24 contacts →
	Indirect evidence “Somos o seu canal oficial de relacionamento, conectando você diretamente aos seus clientes- Atendimento 24/7 - SAC - Cobrança - Pré-Vendas e Vendas” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: outsourced customer service companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names outsourced customer service companies.
Partial evidence: Its own public description names part of outsourced customer service companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name outsourced customer service companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 141 outsourced customer service companies based in Brazil

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Outsourced customer service companies based in Brazil at a glance

As of Sep 21, 2026

3.5%Verified-email coverage

93.7Average contacts per company

11-50Median size (employees)

27.7%Largest-city concentration · Sao Paulo

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for Brazil, so it is reported there. Company counts and contact totals on this page are exact for Brazil, over 141 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among outsourced customer service companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “outsourced customer service companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names outsourced customer service companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among outsourced customer service companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 464 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Outsourced customer service companies by metro

Outsourced customer service companies in Sao Paulo39

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names outsourced customer service companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many outsourced customer service companies are there based in Brazil?

RevenueBase identified 141 outsourced customer service companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sercom, headquartered in Taboao Da Serra, tops this list with the largest team on record.

Which city has the most outsourced customer service companies?

Sao Paulo leads with 39 headquartered companies, followed by Rio De Janeiro (10) and Curitiba (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 464 verified decision-maker contacts tracked across these 141 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.