Company lists · Data refreshed September 2026

Top 25 Outsourced call centers based in the United States

Name: Outsourced call centers based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 21, 2026 1,050 companies tracked

RevenueBase identified 1,050 outsourced call centers headquartered in the United States as of September 2026 and tracks 76,831 professional contacts across them, including 7,847 with verified work emails. Miami is the largest hub.

This list covers outsourced call centers headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 21, 2026 86% judged on-target in blind review

1,050Companies

76,831Contacts tracked

7,847Verified emails

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The 25 largest outsourced call centers based in the United States

Ranked by team size

Top 25 of 1,050 outsourced call centers based in the United States, ranked by team size, largest first. Data refreshed Sep 21, 2026. RevenueBase Smart Search rates how each company's information relates to outsourced call centers: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Afni, INC	Partial evidence	Bloomington, IL, United StatesHQ checked Sep 21, 2026	10001+	5,553 contacts →
	Partial evidence “When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Source: RevenueBase Database · checked Sep 21, 2026
2	Continuum Global Solutions	Partial evidence	Dallas, TX, United StatesHQ checked Sep 21, 2026	5,001-10,000	4,342 contacts →
	Partial evidence “With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…” Source: RevenueBase Database · checked Sep 21, 2026
3	Telvista	Indirect evidence	Dallas, TX, United StatesHQ checked Sep 21, 2026	1,001-5,000	3,122 contacts →
	Indirect evidence “Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: RevenueBase Database · checked Sep 21, 2026
4	Advanced Call Center Technologies, LLC	Strong evidence	Berwyn, PA, United StatesHQ checked Sep 21, 2026	5,001-10,000	2,774 contacts →
	Strong evidence “Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Source: RevenueBase Database · checked Sep 21, 2026
5	Stream Global Services	Partial evidence	Eagan, MN, United StatesHQ checked Sep 21, 2026	10001+	2,772 contacts →
	Partial evidence “Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care…” Source: RevenueBase Database · checked Sep 21, 2026
6	Liveops, INC	Indirect evidence	San Francisco, CA, United StatesHQ checked Sep 21, 2026	n/a	2,026 contacts →
	Indirect evidence “Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: RevenueBase Database · checked Sep 21, 2026
7	Infocision Management Corporation	Partial evidence	Akron, OH, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,764 contacts →
	Partial evidence “InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Source: RevenueBase Database · checked Sep 21, 2026
8	Km2 Solutions	Partial evidence	Boca Raton, FL, United StatesHQ checked Sep 21, 2026	5,001-10,000	1,741 contacts →
	Partial evidence “Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: RevenueBase Database · checked Sep 21, 2026
9	Supportninja	Indirect evidence	Austin, TX, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,711 contacts →
	Indirect evidence “SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: RevenueBase Database · checked Sep 21, 2026
10	Support Services Group	Strong evidence	Waco, TX, United StatesHQ checked Sep 21, 2026	5,001-10,000	1,710 contacts →
	Strong evidence “Support Services Group (SSG) helps businesses accelerate growth and earn customers for life through high-touch, outsourced engagement center services.” Source: RevenueBase Database · checked Sep 21, 2026
11	Dialamerica	Indirect evidence	Mahwah, NJ, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,536 contacts →
	Indirect evidence “DialAmerica is now Aucera.” Source: RevenueBase Database · checked Sep 21, 2026
12	RDI Corporation	Indirect evidence	Cincinnati, OH, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,484 contacts →
	Indirect evidence “At RDI, we believe in winning smart by providing customized, strategic solutions to our clients.” Source: RevenueBase Database · checked Sep 21, 2026
13	Datamark, INC	Strong evidence	El Paso, TX, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,418 contacts →
	Strong evidence “DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Source: RevenueBase Database · checked Sep 21, 2026
14	Valor Global	Indirect evidence	Phoenix, AZ, United StatesHQ checked Sep 21, 2026	1,001-5,000	1,048 contacts →
	Indirect evidence “Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe.” Source: RevenueBase Database · checked Sep 21, 2026
15	Transparent BPO	Strong evidence	Rockville, MD, United StatesHQ checked Sep 21, 2026	1,001-5,000	972 contacts →
	Strong evidence “Transparent BPO was founded to provide its clients with superior nearshore contact center services and business process outsourcing at competitive pricing.” Source: RevenueBase Database · checked Sep 21, 2026
16	Inktel Contact Center Solutions	Strong evidence	Doral, FL, United StatesHQ checked Sep 21, 2026	1,001-5,000	902 contacts →
	Strong evidence “Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share…” Source: RevenueBase Database · checked Sep 21, 2026
17	Answernet	Indirect evidence	Horsham, PA, United StatesHQ checked Sep 21, 2026	501-1,000	883 contacts →
	Indirect evidence “If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights!” Source: RevenueBase Database · checked Sep 21, 2026
18	CBE Companies	Indirect evidence	Cedar Falls, IA, United StatesHQ checked Sep 21, 2026	1,001-5,000	877 contacts →
	Indirect evidence “CBE Companies is the parent organization of CBE Customer Solutions and CBE Group.” Source: RevenueBase Database · checked Sep 21, 2026
19	Focus Services	Indirect evidence	Roy, UT, United StatesHQ checked Sep 21, 2026	1,001-5,000	792 contacts →
	Indirect evidence “Focus was founded in 1995.” Source: RevenueBase Database · checked Sep 21, 2026
20	Sequential Technology International	Partial evidence	Bethlehem, United StatesHQ checked Sep 21, 2026	1,001-5,000	758 contacts →
	Partial evidence “Sequential Tech is the trusted outsource partner of wireline/wireless telecommunication, broadband, cable/MSO, and satellite service providers.” Source: RevenueBase Database · checked Sep 21, 2026
21	Telenetwork	Partial evidence	San Marcos, TX, United StatesHQ checked Sep 21, 2026	1,001-5,000	562 contacts →
	Partial evidence “teleNetwork is a leading provider of outsourced customer service, technical support, and sales enablement solutions for technology products and services.” Source: RevenueBase Database · checked Sep 21, 2026
22	Global Contact Services GCS	Indirect evidence	Salisbury, NC, United StatesHQ checked Sep 21, 2026	501-1,000	542 contacts →
	Indirect evidence “We are customer service experts.” Source: RevenueBase Database · checked Sep 21, 2026
23	Contactus Communications	Indirect evidence	Columbus, OH, United StatesHQ checked Sep 21, 2026	1,001-5,000	515 contacts →
	Indirect evidence “ContactUs Communications is a U.S.” Source: RevenueBase Database · checked Sep 21, 2026
24	Coast Professional, INC	Strong evidence	Geneseo, NY, United StatesHQ checked Sep 21, 2026	501-1,000	514 contacts →
	Strong evidence “Coast is a top-performing call center services company that specializes in onshore omni-channel solutions, accounts receivable management, and back-office functions for public and…” Source: RevenueBase Database · checked Sep 21, 2026
25	American Customer Care	Indirect evidence	Bristol, CT, United StatesHQ checked Sep 21, 2026	1,001-5,000	513 contacts →
	Indirect evidence “American Customer Care specializes in providing individualized contact with your customers.” Source: RevenueBase Database · checked Sep 21, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: outsourced call centers. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names outsourced call centers.
Partial evidence: Its own public description names part of outsourced call centers, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name outsourced call centers. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 1,050 outsourced call centers based in the United States

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Outsourced call centers based in the United States at a glance

As of Sep 21, 2026

10.2%Verified-email coverage

73.2Average contacts per company

51-200Median size (employees)

2.8%Largest-city concentration · Miami

Sep 21, 2026Page data refreshed

Companies by employee count

1-10

175

11-50

301

51-200

297

201-500

133

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,050 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among outsourced call centers, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “outsourced call centers”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names outsourced call centers), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among outsourced call centers, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 7,847 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Outsourced call centers by metro

Outsourced call centers in Miami29
Outsourced call centers in New York27

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names outsourced call centers, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many outsourced call centers are there based in the United States?

RevenueBase identified 1,050 outsourced call centers headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Afni, INC, headquartered in Bloomington, tops this list with the largest team on record.

Which city has the most outsourced call centers?

Miami leads with 29 headquartered companies, followed by New York (27) and Houston (24).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 7,847 verified decision-maker contacts tracked across these 1,050 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.