Company lists · Data refreshed September 2026

Top 25 Outsource back office customer services based in the United Kingdom

RevenueBase identified 409 company matches for outsource back office customer services associated with the United Kingdom as of September 2026 and tracks 29,473 professional contacts across them, including 5,661 with verified work emails. London is the largest hub.

This list covers company matches for outsource back office customer services associated with the United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 21, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 21, 2026 How this list was built
409Companies
29,473Contacts tracked
5,661Verified emails
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The 25 largest outsource back office customer services based in the United Kingdom

Ranked by team size
Top 25 of 409 company matches for outsource back office customer services based in the United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 21, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchLondon, United KingdomHQ recorded Sep 21, 202610001+20,824 contacts →

Exact match

“Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
2Exact matchAltrincham, United KingdomHQ recorded Sep 21, 202610001+873 contacts →

Exact match

“At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
3Exact matchMilton Keynes, United KingdomHQ recorded Sep 21, 20261,001-5,000654 contacts →

Exact match

“TSYS is the market leader for credit card processing in the United Kingdom, supporting a number of the key credit card issuers in the region.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
4Exact matchLondon, United KingdomHQ recorded Sep 21, 202651-200569 contacts →

Exact match

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
5Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 21, 20261,001-5,000490 contacts →

Exact match

“Give your customers a voice with ResQ.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
6Exact matchSheffield, United KingdomHQ recorded Sep 21, 2026501-1,000327 contacts →

Exact match

“Skilled talent, proven processes and leading technology.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
7Exact matchBirkenhead, United KingdomHQ recorded Sep 21, 20261,001-5,000312 contacts →

Exact match

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
8Exact matchBristol, United KingdomHQ recorded Sep 21, 20261,001-5,000132 contacts →

Exact match

“Dedicated and shared contact centre outsourcing operations.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
9Exact matchManchester, United KingdomHQ recorded Sep 21, 2026201-500118 contacts →

Exact match

“Focus is a UK-managed outsourcing partner with a large dedicated offshore delivery team, built and proven inside real UK retail operations before we opened it to other brands.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
10Exact matchLondon, United KingdomHQ recorded Sep 21, 2026201-500103 contacts →

Exact match

“we redefine business process outsourcing, empowering companies to broaden their horizons.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
11Exact matchLondon, United KingdomHQ recorded Sep 21, 2026201-50098 contacts →

Exact match

“Founded in 1988, RSVP is the oldest provider of contact centre services in the UK.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
12Exact matchLondon, United KingdomHQ recorded Sep 21, 202651-20090 contacts →

Exact match

“A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
13Exact matchBury, United KingdomHQ recorded Sep 21, 2026201-50083 contacts →

Exact match

“We are FM Outsource, a modern customer service outsourcer.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
14Exact matchBristol, United KingdomHQ recorded Sep 21, 202651-20083 contacts →

Exact match

“We are Subfero.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
15Exact matchGlasgow, United KingdomHQ recorded Sep 21, 202651-20074 contacts →

Exact match

“Streamline your business with our bespoke support services.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
16Exact matchNantgawr, United KingdomHQ recorded Sep 21, 2026201-50073 contacts →

Exact match

“We’re a 24/7 specialist outsourced Contact Centre business.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
17Exact matchLondon, United KingdomHQ recorded Sep 21, 2026201-50070 contacts →

Exact match

“We are a 400 member strong, specialist business process outsourcing (BPO) provider that caters to the diverse and complex information processing needs of todays corporation.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
18Exact matchLondon, United KingdomHQ recorded Sep 21, 202651-20062 contacts →

Exact match

“Support Adventure is an outsourcing company that specializes in customer service and support.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
19Exact matchLondon, United KingdomHQ recorded Sep 21, 20261,001-5,00059 contacts →

Exact match

“CallCare is your outsourced contact centre and customer service partner.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
20Exact matchRomsey, United KingdomHQ recorded Sep 21, 2026201-50054 contacts →

Exact match

“We are an established AI-enabled call centre specialising in every aspect of sales and customer service.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
21Exact matchWrexham, United KingdomHQ recorded Sep 21, 202651-20054 contacts →

Exact match

“Orca offers flexible and adaptable call answering and live chat services that help clients manage costs effectively.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
22Exact matchCrewe, United KingdomHQ recorded Sep 21, 202651-20052 contacts →

Exact match

“Cymphony is your 24/7 customer support partner.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
23Exact matchBeccles, United KingdomHQ recorded Sep 21, 202611-5047 contacts →

Exact match

“Leading providers of specialist support services.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
24Exact matchLondon, United KingdomHQ recorded Sep 21, 202651-20046 contacts →

Exact match

“Direct Response can provide outsourcing of voice, data and contact centre services for organisation from a global business to a one-man operation, delivering outstanding service…”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase
25Exact matchRoss-on-wye, United KingdomHQ recorded Sep 21, 202651-20043 contacts →

Exact match

“Dawleys is a UK-based outsourcing partner trusted by businesses in the UK, USA and across Europe who care about how their brand is experienced once it leaves the building.”

Recorded in the RevenueBase company graph · Sep 21, 2026 · View company records in RevenueBase

Showing 25 of 409 outsource back office customer services based in the United Kingdom

See the full list, filter by size, metro and specialty, and access 5,661 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Outsource back office customer services based in the United Kingdom at a glance

As of Sep 21, 2026
19.2%Verified-email coverage
72.1Average contacts per company
11-50Median size (employees)
28.6%Largest-city concentration · London
Sep 21, 2026Page data refreshed

Companies by employee count

1-10
162
11-50
131
51-200
59
201-500
30
501-1,000
9
1,001-5,000
12
10001+
3

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 409 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United Kingdom whose business descriptions match “outsource back office customer services” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 5,661 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 21, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “outsource back office customer services”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many outsource back office customer services are there based in the United Kingdom?

RevenueBase identified 409 company matches for outsource back office customer services associated with the United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Capita tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most outsource back office customer services?

London leads with 117 company records, followed by Manchester (15) and Birmingham (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 5,661 professional contacts with verified work emails tracked across these 409 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 21, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.