Company lists · Data refreshed September 2026
Top 25 Omnichannel engagement platforms based in Germany
RevenueBase identified 63 omnichannel engagement platforms headquartered in Germany as of September 2026 and tracks 1,913 professional contacts across them, including 752 with verified work emails. Berlin is the largest hub.
This list covers omnichannel engagement platforms headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest omnichannel engagement platforms based in Germany
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 697 contacts → | ||||
Indirect evidence “SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 121 contacts → | ||||
Strong evidence “JustRelate empowers medium-sized and large organizations across Europe with Agentic Marketing, Customer Engagement, and Digital Experience Platforms.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 120 contacts → | ||||
Indirect evidence “DSaF - Ihre Experten für digitalen Kundenservice.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 112 contacts → | ||||
Indirect evidence “Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 104 contacts → | ||||
Indirect evidence “Superchat helps businesses communicate with their customers the way people already communicate with friends and family: via text.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 83 contacts → | ||||
Indirect evidence “charles is a Berlin-based Conversational AI & CRM and Meta Solution Partner.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 59 contacts → | ||||
Indirect evidence “Mateo is the omni-channel customer experience powerhouse that empowers local brands and businesses to drive growth through a digital customer lifecycle management.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 54 contacts → | ||||
Indirect evidence “Elaine - Shine with better marketing every day!” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 38 contacts → | ||||
Partial evidence “MessageFlow is a send-it-all platform that makes cross-channel communication easy and effective.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 36 contacts → | ||||
Partial evidence “CCT is leading the way in Multi-Experience customer engagement solutions.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 35 contacts → | ||||
Partial evidence “babelforce is a leading contact center platform with a vision to put enterprises back in control of every conversation, every workflow, and every customer outcome.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 31 contacts → | ||||
Indirect evidence “Sie haben erkannt, dass überzeugender Kundenservice der entscheidende Faktor im Wettbewerb sein kann?” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 27 contacts → | ||||
Indirect evidence “Marketing & Sales success starts with the right data.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 14 | 13 contacts → | ||||
Indirect evidence “Since 2012, Flexperto has played a central role in the digital customer communication of numerous leading enterprises, including major insurance and financial service providers as…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 15 | 12 contacts → | ||||
Indirect evidence “With years of experience in chat marketing solutions, Keaz aims to be the most intuitive yet effective solution for customer retention via WhatsApp.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 16 | 11 contacts → | ||||
Indirect evidence “Make messaging your #1 CRM channel to build lifelong customer relationships.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 17 | 10 contacts → | ||||
Partial evidence “Optimize your channels for emotionally powerful communication with your customers for long-term engagement with your brand.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 18 | 9 contacts → | ||||
Indirect evidence “Erfolgreiche neue Wege zur Kundengewinnung und -bindung!” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 19 | 8 contacts → | ||||
Partial evidence “MIVO by Vip District ist Teil des Unternehmens Vip District, einem europaweit erfolgreichen Unternehmen, das auf Engagement-Lösungen und Mitarbeiterbindung spezialisiert ist.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 20 | 8 contacts → | ||||
Indirect evidence “Steigern Sie Ihre Conversion Rate, senken Sie Ihre Cost per Order und maximieren Sie Ihren Return on Marketing Invest – integrieren Sie Programmatic Printing + Programmatic…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 21 | 7 contacts → | ||||
Indirect evidence “No matter which channel your clients prefer, ChatWerk combines the most popular messengers into one inbox.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 22 | 6 contacts → | ||||
Partial evidence “Anbieter von Customer Centric Services - Conversational Commerce as a Service - Social Commerce - Messenger Agnostic Communication Service - Flexible Communication Platform…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 23 | 6 contacts → | ||||
Partial evidence “e-vendo begleitet Groß- und Fachhändler sowie Verbundgruppen mit der e-vendo 360° Omnichannel-Software erfolgreich durch die digitale Transformation.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 24 | 6 contacts → | ||||
Indirect evidence “Die Welt dreht sich immer schneller und schneller.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 25 | 5 contacts → | ||||
Indirect evidence “Lösungen für smarte Kampagnensteuerung und effektive Kundenansprache.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: omnichannel engagement platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names omnichannel engagement platforms.
- Partial evidence
- Its own public description names part of omnichannel engagement platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name omnichannel engagement platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 63 omnichannel engagement platforms based in Germany
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Omnichannel engagement platforms based in Germany at a glance
As of Sep 29, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 63 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel engagement platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Germany whose own description of what they do matches “omnichannel engagement platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel engagement platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among omnichannel engagement platforms, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 752 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel engagement platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many omnichannel engagement platforms are there based in Germany?
RevenueBase identified 63 omnichannel engagement platforms headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
SAP Customer Experience, headquartered in Walldorf, tops this list with the largest team on record.
Which city has the most omnichannel engagement platforms?
Berlin leads with 19 headquartered companies, followed by Hamburg (5) and Munchen (4).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 752 verified decision-maker contacts tracked across these 63 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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