Company lists · Data refreshed September 2026

Top 25 Omnichannel engagement platform software companies based in Italy

Name: Omnichannel engagement platform software companies based in Italy
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 29, 2026 80 companies tracked

RevenueBase identified 80 omnichannel engagement platform software companies headquartered in Italy as of September 2026 and tracks 1,216 professional contacts across them, including 536 with verified work emails. Milano is the largest hub.

This list covers omnichannel engagement platform software companies headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review

80Companies

1,216Contacts tracked

536Verified emails

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The 25 largest omnichannel engagement platform software companies based in Italy

Ranked by team size

Top 25 of 80 omnichannel engagement platform software companies based in Italy, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to omnichannel engagement platform software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Contactlab	Partial evidence	Milan, ItalyHQ checked Sep 29, 2026	51-200	114 contacts →
	Partial evidence “Contactlab è una MarTech company italiana specializzata nello sviluppo di strategie di Customer Engagement e Loyalty, ricerche e analisi dei dati, soluzioni tecnologiche.” Source: RevenueBase Database · checked Sep 29, 2026
2	HNRG	Indirect evidence	Milano, ItalyHQ checked Sep 29, 2026	51-200	109 contacts →
	Indirect evidence “Siamo HNRG e l’innovazione è da sempre nel nostro DNA.” Source: RevenueBase Database · checked Sep 29, 2026
3	Increso	Indirect evidence	Roma, ItalyHQ checked Sep 29, 2026	51-200	84 contacts →
	Indirect evidence “Siamo una CX company che migliora l’interazione tra il brand e i suoi clienti, potenzia l’assistenza umana con l’AI generativa, realizza soluzioni omnicanali di Customer Care…” Source: RevenueBase Database · checked Sep 29, 2026
4	SPOKI	Strong evidence	San Vito Dei Normanni, ItalyHQ checked Sep 29, 2026	51-200	77 contacts →
	Strong evidence “Spoki is the Customer Engagement Management platform built for WhatsApp.” Source: RevenueBase Database · checked Sep 29, 2026
5	Mailup	Indirect evidence	Milan, ItalyHQ checked Sep 29, 2026	51-200	67 contacts →
	Indirect evidence “MailUp is the simple and scalable solution to design, send & automate marketing campaigns via Email, SMS and Messaging Apps.” Source: RevenueBase Database · checked Sep 29, 2026
6	Kettydo A DGS Company	Partial evidence	Milan, ItalyHQ checked Sep 29, 2026	51-200	65 contacts →
	Partial evidence “Kettydo, società del gruppo DGS, è il partner strategico per la progettazione di sistemi evoluti di engagement e loyalty, capaci di trasformare l’interazione tra persone e brand…” Source: RevenueBase Database · checked Sep 29, 2026
7	Base Digitale Platform	Partial evidence	Genoa, ItalyHQ checked Sep 29, 2026	51-200	62 contacts →
	Partial evidence “Base Digitale Platform, è la Business Unit del gruppo Base Digitale dedicata allo sviluppo di piattaforme digitali permettendo ai propri clienti di accelerare la trasformazione…” Source: RevenueBase Database · checked Sep 29, 2026
8	Sinesy SRL	Indirect evidence	Oderzo, ItalyHQ checked Sep 29, 2026	51-200	55 contacts →
	Indirect evidence “SINESY INNOVISION Sinesy progetta e sviluppa soluzioni di digitalizzazione dei processi commerciali e di relazione con il cliente, con particolare esperienza e attenzione ai…” Source: RevenueBase Database · checked Sep 29, 2026
9	Growens	Indirect evidence	Milano, ItalyHQ checked Sep 29, 2026	201-500	51 contacts →
	Indirect evidence “Growens is an integrated industrial group that creates technologies for content creation, predictive marketing and mobile messaging, meant for organizations wishing to communicate…” Source: RevenueBase Database · checked Sep 29, 2026
10	Abilitya	Partial evidence	Milan, ItalyHQ checked Sep 29, 2026	11-50	27 contacts →
	Partial evidence “Abilitya is a leading tech company and software house with a strong focus on IT development, supported by a team of over 15 skilled and dedicated IT developers.” Source: RevenueBase Database · checked Sep 29, 2026
11	Commerce Layer	Indirect evidence	Prato, ItalyHQ checked Sep 29, 2026	11-50	25 contacts →
	Indirect evidence “Commerce Layer is a unified commerce API that allows you to bring your business online and transform any customer interaction into a shopping experience, whatever the market…” Source: RevenueBase Database · checked Sep 29, 2026
12	Contentwise	Partial evidence	Milan, ItalyHQ checked Sep 29, 2026	51-200	24 contacts →
	Partial evidence “ContentWise is the AI-powered customer experience company that provides leading video operators, digital publishers and online retailers with the software and expertise they need…” Source: RevenueBase Database · checked Sep 29, 2026
13	Traction	Indirect evidence	Rome, ItalyHQ checked Sep 29, 2026	11-50	23 contacts →
	Indirect evidence “Siamo una Martech company: con AutoCust offriamo in un’unica piattaforma tutto ciò che serve per automatizzare il marketing e potenziare i tuoi risultati, combinando servizi su…” Source: RevenueBase Database · checked Sep 29, 2026
14	Alt. SRL	Indirect evidence	Dormelletto, ItalyHQ checked Sep 29, 2026	11-50	21 contacts →
	Indirect evidence “Guidiamo e accompagniamo i nostri clienti nello sviluppo di piattaforme di gestione e comunicazione multicanale per creare una brand experience unica, personale e inclusiva…” Source: RevenueBase Database · checked Sep 29, 2026
15	Xchannel	Indirect evidence	Milano, ItalyHQ checked Sep 29, 2026	11-50	20 contacts →
	Indirect evidence “XChannel crafts cutting edge crosschannel marketing and communication solutions for ambitious companies.” Source: RevenueBase Database · checked Sep 29, 2026
16	Xenialab	Indirect evidence	Torino, ItalyHQ checked Sep 29, 2026	11-50	19 contacts →
	Indirect evidence “Xenialab's story continues with XCALLY.” Source: RevenueBase Database · checked Sep 29, 2026
17	Ellysse Maps Group	Indirect evidence	Reggio Emilia, ItalyHQ checked Sep 29, 2026	11-50	18 contacts →
	Indirect evidence “Benvenuti nel mondo di Ellysse, azienda italiana nel campo delle tecnologie di Contact Center!” Source: RevenueBase Database · checked Sep 29, 2026
18	7hype S.R.L	Partial evidence	ItalyHQ checked Sep 29, 2026	11-50	16 contacts →
	Partial evidence “7hype è la realtà italiana che, dal 2015, si occupa dello sviluppo di progetti di Omnichannel Customer Experience e Marketing Automation.” Source: RevenueBase Database · checked Sep 29, 2026
19	Textyess	Partial evidence	Milano, ItalyHQ checked Sep 29, 2026	11-50	14 contacts →
	Partial evidence “TextYess is the AI Conversational platform for eCommerce brands.” Source: RevenueBase Database · checked Sep 29, 2026
20	Chorally	Partial evidence	Florence, ItalyHQ checked Sep 29, 2026	11-50	14 contacts →
	Partial evidence “Chorally è una piattaforma SaaS di Customer Engagement, progettata per la gestione efficace dei canali social e digital e per le attività di web listening e social media…” Source: RevenueBase Database · checked Sep 29, 2026
21	Anitia S.R.L	Indirect evidence	Sona, ItalyHQ checked Sep 29, 2026	11-50	11 contacts →
	Indirect evidence “Anitia nasce come società di consulenza tecnologica che opera prevalentemente nello sviluppo di prodotti e soluzioni per il mondo del Marketing.” Source: RevenueBase Database · checked Sep 29, 2026
22	Genuine WAY	Partial evidence	Milano, ItalyHQ checked Sep 29, 2026	1-10	11 contacts →
	Partial evidence “Genuine Way is a software company that innovates the way that FMCG brands engage with consumers in traditional retail.” Source: RevenueBase Database · checked Sep 29, 2026
23	Nurtigo Crm, AI & Marketing Automation	Indirect evidence	Torino, ItalyHQ checked Sep 29, 2026	11-50	11 contacts →
	Indirect evidence “Nurtigo propone soluzioni di AI & Marketing Automation, in grado di automatizzare funnel di marketing progettati in ottica multicanale.” Source: RevenueBase Database · checked Sep 29, 2026
24	Enuan Conversational Platform	Strong evidence	Milan, ItalyHQ checked Sep 29, 2026	11-50	10 contacts →
	Strong evidence “Enuan is the omnichannel platform selected by enterprises to support customers through AI & Big Data.” Source: RevenueBase Database · checked Sep 29, 2026
25	Open Service Loyalty E Retail Marketing	Indirect evidence	Sommacampagna, ItalyHQ checked Sep 29, 2026	11-50	10 contacts →
	Indirect evidence “Costruiamo relazioni di valore tra Retailer e Consumatori.” Source: RevenueBase Database · checked Sep 29, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: omnichannel engagement platform software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names omnichannel engagement platform software companies.
Partial evidence: Its own public description names part of omnichannel engagement platform software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name omnichannel engagement platform software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 80 omnichannel engagement platform software companies based in Italy

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Omnichannel engagement platform software companies based in Italy at a glance

As of Sep 29, 2026

44.1%Verified-email coverage

15.2Average contacts per company

11-50Median size (employees)

16.2%Largest-city concentration · Milano

Sep 29, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

Email recency for this list is measured worldwide rather than for Italy, so it is reported there. Company counts and contact totals on this page are exact for Italy, over 80 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel engagement platform software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Italy whose own description of what they do matches “omnichannel engagement platform software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel engagement platform software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among omnichannel engagement platform software companies, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 536 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel engagement platform software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many omnichannel engagement platform software companies are there based in Italy?

RevenueBase identified 80 omnichannel engagement platform software companies headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Contactlab, headquartered in Milano, tops this list with the largest team on record.

Which city has the most omnichannel engagement platform software companies?

Milano leads with 13 headquartered companies, followed by Milan (10) and Rome (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 536 verified decision-maker contacts tracked across these 80 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.