Company lists · Data refreshed September 2026

Top 25 Omnichannel engagement platform software companies based in Australia

Name: Omnichannel engagement platform software companies based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 29, 2026 91 companies tracked

RevenueBase identified 91 omnichannel engagement platform software companies headquartered in Australia as of September 2026 and tracks 726 professional contacts across them, including 306 with verified work emails. Sydney is the largest hub.

This list covers omnichannel engagement platform software companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 29, 2026 86% judged on-target in blind review

91Companies

726Contacts tracked

306Verified emails

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The 25 largest omnichannel engagement platform software companies based in Australia

Ranked by team size

Top 25 of 91 omnichannel engagement platform software companies based in Australia, ranked by team size, largest first. Data refreshed Sep 29, 2026. RevenueBase Smart Search rates how each company's information relates to omnichannel engagement platform software companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Merkle Australia	Partial evidence	Millers Point, AustraliaHQ checked Sep 29, 2026	201-500	97 contacts →
	Partial evidence “Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and…” Source: RevenueBase Database · checked Sep 29, 2026
2	Chandlercx	Partial evidence	Sydney, AustraliaHQ checked Sep 29, 2026	51-200	57 contacts →
	Partial evidence “Our people, solutions and enterprise CX Platform will seriously grow your customer experience capabilities, enabling you to create and deploy personalised, compliant cross-channel…” Source: RevenueBase Database · checked Sep 29, 2026
3	Ipscape	Strong evidence	North Sydney, AustraliaHQ checked Sep 29, 2026	51-200	50 contacts →
	Strong evidence “IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…” Source: RevenueBase Database · checked Sep 29, 2026
4	Sinorbis	Indirect evidence	Sydney, AustraliaHQ checked Sep 29, 2026	11-50	34 contacts →
	Indirect evidence “Sinorbis is on a mission to simplify how international marketing teams create digital experiences to engage global audiences, wherever they are.” Source: RevenueBase Database · checked Sep 29, 2026
5	Cloudwave	Strong evidence	Sydney, AustraliaHQ checked Sep 29, 2026	11-50	31 contacts →
	Strong evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 29, 2026
6	Komo Technologies	Partial evidence	Sydney, AustraliaHQ checked Sep 29, 2026	11-50	27 contacts →
	Partial evidence “Komo is the Engagement OS that helps marketers design, build, and deploy full customer engagement journeys faster and smarter.” Source: RevenueBase Database · checked Sep 29, 2026
7	Mmw3degrees	Indirect evidence	Lane Cove, AustraliaHQ checked Sep 29, 2026	51-200	23 contacts →
	Indirect evidence “mmw3degrees is a specialist provider of one-to-one customer communications and one of Australia’s oldest and most experienced direct marketing companies.” Source: RevenueBase Database · checked Sep 29, 2026
8	gleam.io	Partial evidence	Melbourne, AustraliaHQ checked Sep 29, 2026	1-10	22 contacts →
	Partial evidence “Gleam is a growth marketing platform that helps businesses focus on actions.” Source: RevenueBase Database · checked Sep 29, 2026
9	Airdocs Global	Indirect evidence	Sydney, AustraliaHQ checked Sep 29, 2026	11-50	19 contacts →
	Indirect evidence “AIRDOCS helps businesses like yours to develop targeted, engaging personalised communications and notifications by making it easy to use your in-depth customer data like gender…” Source: RevenueBase Database · checked Sep 29, 2026
10	Contactspace	Partial evidence	St Leonards, AustraliaHQ checked Sep 29, 2026	11-50	18 contacts →
	Partial evidence “contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency.” Source: RevenueBase Database · checked Sep 29, 2026
11	Autopilot - NOW Ortto	Partial evidence	Sydney, AustraliaHQ checked Sep 29, 2026	51-200	17 contacts →
	Partial evidence “Now rebranded as Ortto - The unified customer journey platform for online business.” Source: RevenueBase Database · checked Sep 29, 2026
12	cytrack.io	Strong evidence	Robina, AustraliaHQ checked Sep 29, 2026	11-50	16 contacts →
	Strong evidence “Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…” Source: RevenueBase Database · checked Sep 29, 2026
13	Nuamedia	Partial evidence	Manly, AustraliaHQ checked Sep 29, 2026	11-50	13 contacts →
	Partial evidence “Nuamedia is an Australian technology company building Camlin Connect, an AI-assisted communications platform for designing, running, and improving modern customer-service…” Source: RevenueBase Database · checked Sep 29, 2026
14	OMNEO	Partial evidence	Melbourne, AustraliaHQ checked Sep 29, 2026	11-50	11 contacts →
	Partial evidence “Omneo is a CX suite providing the tools to leverage, support and supplement your existing customer and transactional platforms.” Source: RevenueBase Database · checked Sep 29, 2026
15	adxl.ai	Partial evidence	Melbourne, AustraliaHQ checked Sep 29, 2026	51-200	9 contacts →
	Partial evidence “Cross channel marketing platform using artificial intelligence to generate effective result driven solutions for automated marketing industry.” Source: RevenueBase Database · checked Sep 29, 2026
16	Upwire	Partial evidence	Sydney, AustraliaHQ checked Sep 29, 2026	11-50	9 contacts →
	Partial evidence “Upwire is a cloud-based platform that enables users to build intelligent customer communication flows without the need for coding.” Source: RevenueBase Database · checked Sep 29, 2026
17	Preface	Indirect evidence	Sydney, AustraliaHQ checked Sep 29, 2026	1-10	8 contacts →
	Indirect evidence “We’re in the business of Customer Perception.” Source: RevenueBase Database · checked Sep 29, 2026
18	Redeemx	Partial evidence	Sydney, AustraliaHQ checked Sep 29, 2026	11-50	8 contacts →
	Partial evidence “redeemX specialises in a Customer eXperience Management platform (CXM) integrating data from multiple systems across various touchpoints, in real-time, to provide insights into…” Source: RevenueBase Database · checked Sep 29, 2026
19	Krisp Systems	Strong evidence	Eight Mile Plains, AustraliaHQ checked Sep 29, 2026	11-50	8 contacts →
	Strong evidence “KRISP accelerates a retailers digital transformation by providing a worldwide Multichannel and Omnichannel platform.” Source: RevenueBase Database · checked Sep 29, 2026
20	Iliveit	Indirect evidence	Sunshine Coast, AustraliaHQ checked Sep 29, 2026	11-50	8 contacts →
	Indirect evidence “iLiveIt’s mission is to make a meaningful difference in the way enterprises use customer data to create, manage and deliver hyper-personalised communications and experiences for…” Source: RevenueBase Database · checked Sep 29, 2026
21	Mobiledigital	Partial evidence	North Sydney, AustraliaHQ checked Sep 29, 2026	11-50	7 contacts →
	Partial evidence “We think seriously about mobile customer engagement.” Source: RevenueBase Database · checked Sep 29, 2026
22	BENTO	Indirect evidence	Sydney, AustraliaHQ checked Sep 29, 2026	1-10	7 contacts →
	Indirect evidence “Bento helps ecommerce and SaaS brands drive more sales with super-targeted, highly relevant email, SMS and conversational marketing campaigns.” Source: RevenueBase Database · checked Sep 29, 2026
23	YABBR	Partial evidence	Brisbane, AustraliaHQ checked Sep 29, 2026	1-10	7 contacts →
	Partial evidence “A unified communications platform which aggregates all of your companies digital chat mediums into a single screen: Web-Chat, 2-way SMS, Email, Voice and Social Media.” Source: RevenueBase Database · checked Sep 29, 2026
24	Liquid State	Indirect evidence	Brisbane, AustraliaHQ checked Sep 29, 2026	11-50	6 contacts →
	Indirect evidence “Liquid State empowers businesses to manage and deliver the right communications to the right people on the right devices.” Source: RevenueBase Database · checked Sep 29, 2026
25	Maxcontact Australia	Strong evidence	Sippy Downs, AustraliaHQ checked Sep 29, 2026	1-10	5 contacts →
	Strong evidence “Customer engagement software to drive impact, conversions, and smarter customer experiences.” Source: RevenueBase Database · checked Sep 29, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: omnichannel engagement platform software companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names omnichannel engagement platform software companies.
Partial evidence: Its own public description names part of omnichannel engagement platform software companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name omnichannel engagement platform software companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 91 omnichannel engagement platform software companies based in Australia

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Omnichannel engagement platform software companies based in Australia at a glance

As of Sep 29, 2026

42.1%Verified-email coverage

8.0Average contacts per company

1-10Median size (employees)

40.7%Largest-city concentration · Sydney

Sep 29, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

1,001-5,000

5,001-10,000

Email recency for this list is measured worldwide rather than for Australia, so it is reported there. Company counts and contact totals on this page are exact for Australia, over 91 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel engagement platform software companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “omnichannel engagement platform software companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel engagement platform software companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among omnichannel engagement platform software companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 306 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Omnichannel engagement platform software companies by metro

Omnichannel engagement platform software companies in Sydney37

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel engagement platform software companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many omnichannel engagement platform software companies are there based in Australia?

RevenueBase identified 91 omnichannel engagement platform software companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Merkle Australia, headquartered in Millers Point, tops this list with the largest team on record.

Which city has the most omnichannel engagement platform software companies?

Sydney leads with 37 headquartered companies, followed by Melbourne (14) and Brisbane (5).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 306 verified decision-maker contacts tracked across these 91 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.