Company lists · Data refreshed September 2026

Top 25 Omnichannel customer engagement platforms based in New York, United States

RevenueBase identified 69 company matches for omnichannel customer engagement platforms associated with New York, United States as of September 2026 and tracks 10,092 professional contacts across them, including 5,557 with verified work emails. Across the United States, New York is the largest hub for this category.

This list covers company matches for omnichannel customer engagement platforms associated with New York, United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
69Companies
10,092Contacts tracked
5,557Verified emails
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The 25 largest omnichannel customer engagement platforms based in New York, United States

Ranked by team size
Top 25 of 69 company matches for omnichannel customer engagement platforms based in New York, United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNew York, NY, United StatesHQ recorded Sep 29, 20261,001-5,0004,513 contacts →

Exact match

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchNew York, NY, United StatesHQ recorded Sep 29, 20261,001-5,0002,142 contacts →

Exact match

“Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchNew York, United StatesHQ recorded Sep 29, 20261,001-5,0001,287 contacts →

Exact match

“Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchNew York, NY, United StatesHQ recorded Sep 29, 2026501-1,000804 contacts →

Exact match

“The collaborative, AI-powered platform for customer conversations.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchNew York, NY, United StatesHQ recorded Sep 29, 2026201-500259 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchNew York, NY, United StatesHQ recorded Sep 29, 2026201-500258 contacts →

Exact match

“We are OMNI.PRO, experts in driving omnichannel transformation and digital growth for organizations.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202651-200197 contacts →

Exact match

“Our mission is to solve customer experience.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202651-200126 contacts →

Exact match

“Lightico is an AI-powered journey orchestration platform that sits above the enterprise tech stack, enabling organisations to digitise and automate customer journeys across the…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202651-20075 contacts →

Exact match

“Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchNew York, NY, United StatesHQ recorded Sep 29, 2026201-50052 contacts →

Exact match

“IgnitionOne’s leading Customer Intelligence platform empowers marketers to find and engage their most valuable customers across channels using a data-driven approach.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchNew York, United StatesHQ recorded Sep 29, 202611-5039 contacts →

Exact match

“We're Endear, the CRM for retail brands that want to build more meaningful customer relationships that drive real results.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchNew York, United StatesHQ recorded Sep 29, 202611-5027 contacts →

Exact match

“Knock is infrastructure for sending product and customer messaging.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202651-20025 contacts →

Exact match

“SalesCaptain: Your AI-powered All-In-One Customer Experience Management Platform.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchNew York, United StatesHQ recorded Sep 29, 202611-5020 contacts →

Exact match

“Sortment understands your business, identifies opportunities, and runs lifecycle programs end to end across email, push, SMS, and in-app.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202611-5019 contacts →

Exact match

“Copilot is a SaaS engagement acceleration platform designed to maximize the customer/ brand experience for smart consumer electronics brands.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202611-5016 contacts →

Exact match

“Whelp is the leading conversational AI platform empowering every brand to deliver top-notch customer experiences.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchNew York, United StatesHQ recorded Sep 29, 202611-5012 contacts →

Exact match

“Segwik helps business achieve the turnkey process management and growth that they are seeking by automating their entire customer journey from marketing to customer loyalty and…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202611-5010 contacts →

Exact match

“All-in-one lead engagement solution for automotive business in the arena of Social Media Advertisement.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202611-509 contacts →

Exact match

“We are a next-gen, complete AI CX Platform focused on true resolution, customer devotion and growth- High Quality AI Agents - Help Desk w/ Unlimited Seats - CRM - AI QA + more We…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202611-507 contacts →

Exact match

“Our cross-channel experience platform personalizes every interaction at scale to engage shoppers and drive unprecedented growth with the power of unified shopper and product data.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202611-506 contacts →

Exact match

“Cohere is the next generation customer platform that enables you to automate conversations and interactions while driving support costs down and CSAT scores up.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202651-2006 contacts →

Exact match

“Bad customer support is the worst.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202651-2005 contacts →

Exact match

“Our solutions provide the perfect platform for businesses that want to reinforce their brand, increase sales and enhance customer engagement.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchNew York, NY, United StatesHQ recorded Sep 29, 202611-505 contacts →

Exact match

“Ameniti is on a mission to democratize AI with best-in-class customer communication management and business process automation.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchNew York, NY, United StatesHQ recorded Sep 29, 20261-105 contacts →

Exact match

“The messaging inbox is becoming the most valuable real estate on the phone.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 69 omnichannel customer engagement platforms based in New York, United States

See the full list, filter by size, metro and specialty, and access 5,557 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel customer engagement platforms based in New York, United States at a glance

As of Sep 29, 2026
55.1%Verified-email coverage
146.3Average contacts per company
11-50Median size (employees)
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
18
11-50
31
51-200
13
201-500
3
501-1,000
1
1,001-5,000
3

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 69 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with New York, United States whose business descriptions match “omnichannel customer engagement platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 5,557 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Omnichannel customer engagement platforms by metro in the United States

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel customer engagement platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel customer engagement platforms are there based in New York, United States?

RevenueBase identified 69 company matches for omnichannel customer engagement platforms associated with New York, United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Sprinklr tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city in the United States has the most omnichannel customer engagement platforms?

New York leads the United States with 70 company records, followed by San Francisco (64) and Austin (23).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 5,557 professional contacts with verified work emails tracked across these 69 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.