Company lists · Data refreshed September 2026

Top 25 Omnichannel customer engagement platforms based in South Africa

RevenueBase identified 60 company matches for omnichannel customer engagement platforms associated with South Africa as of September 2026 and tracks 1,890 professional contacts across them, including 413 with verified work emails. Johannesburg is the largest hub.

This list covers company matches for omnichannel customer engagement platforms associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
60Companies
1,890Contacts tracked
413Verified emails
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The 25 largest omnichannel customer engagement platforms based in South Africa

Ranked by team size
Top 25 of 60 company matches for omnichannel customer engagement platforms based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchRosebank, South AfricaHQ recorded Sep 29, 2026201-500360 contacts →

Exact match

“At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchDurban, South AfricaHQ recorded Sep 29, 20265,001-10,000214 contacts →

Exact match

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchDurban, South AfricaHQ recorded Sep 29, 20261,001-5,000198 contacts →

Exact match

“Ignition CX is the global leader in high performance customer acquisition and customer experience management.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchWaverley, South AfricaHQ recorded Sep 29, 202651-20094 contacts →

Exact match

“Everlytic is a marketing messaging and automation platform that helps your business communicate better, smarter, and faster over email, SMS, voice broadcasting and web push.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchWynberg, South AfricaHQ recorded Sep 29, 2026201-50083 contacts →

Exact match

“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchMidrand, South AfricaHQ recorded Sep 29, 202651-20051 contacts →

Exact match

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202651-20031 contacts →

Exact match

“inQuba has a unique approach to Customer Experience Management that we call “Outcomes CX”.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchCape Town, South AfricaHQ recorded Sep 29, 202611-5028 contacts →

Exact match

“At rather.chat, we're all about improving customer engagement.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202611-5026 contacts →

Exact match

“MoData digitises businesses by utilising innovative digital solutions to gain market share for our customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202651-20026 contacts →

Exact match

“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202651-20024 contacts →

Exact match

“Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchPretoria, South AfricaHQ recorded Sep 29, 202651-20022 contacts →

Exact match

“Every business wants to maximize sales and customer satisfaction levels.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchRandburg, South AfricaHQ recorded Sep 29, 202611-5019 contacts →

Exact match

“FoneWorx is a full-service customer engagement specialist providing brands, marketers and creative agencies with cutting-edge integrated campaign management services.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202611-5014 contacts →

Exact match

“Ocular Technologies is a specialist Customer Engagement and Digital Experience solutions provider, with a unique set of individuals that are experts in understanding, managing…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchDurban, South AfricaHQ recorded Sep 29, 202611-5012 contacts →

Exact match

“In An Age Of Omni-Channel Touch Points, Swiffy Provides Harmonised Solutions That Create Seamless Experiences For Your Customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202611-5011 contacts →

Exact match

“Founded in 2025, Nineteen58 is building the future of work through technology that scales human connection.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202611-5011 contacts →

Exact match

“At X-idian, we transform how our clients serve their customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchPretoria, South AfricaHQ recorded Sep 29, 202611-5010 contacts →

Exact match

“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchCape Town, South AfricaHQ recorded Sep 29, 2026201-50010 contacts →

Exact match

“We help companies shift customer engagement from voice to digital to autonomous Leveraging innovation to provide Omni-channel & RPA to improve customer engagement”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchNorthriding, South AfricaHQ recorded Sep 29, 202611-508 contacts →

Exact match

“Jumpstart Interactive Intelligence is a leading, trusted and experienced provider of omnichannel communications capability for banks, financial services, retailers and insurance…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202611-507 contacts →

Exact match

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchBellville, South AfricaHQ recorded Sep 29, 202611-506 contacts →

Exact match

“Kobliat is a leading company in global end-to-end digital experience, communication and automation solutions.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 202611-505 contacts →

Exact match

“Nimbus Group Global delivers next-generation contact center and analytics solutions that empower businesses to engage smarter, operate leaner, and grow faster.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchPretoria, South AfricaHQ recorded Sep 29, 202611-504 contacts →

Exact match

“du engage is a digital customer contact solution for any business situation whether, debt collection, sales, information and data management and even serving legal documents.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchJohannesburg, South AfricaHQ recorded Sep 29, 20261-103 contacts →

Exact match

“Our focus at CX Engage is to enhance a customer's experience when interacting with a brand by being available on the customer's channel of choice at the time of their choosing and…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 60 omnichannel customer engagement platforms based in South Africa

See the full list, filter by size, metro and specialty, and access 413 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel customer engagement platforms based in South Africa at a glance

As of Sep 29, 2026
21.9%Verified-email coverage
31.5Average contacts per company
11-50Median size (employees)
30.0%Largest-city concentration · Johannesburg
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
20
11-50
22
51-200
9
201-500
4
501-1,000
1
1,001-5,000
1
5,001-10,000
1
10001+
2

Email recency for this list is measured worldwide rather than for South Africa, so it is reported there. Company counts and contact totals on this page are exact for South Africa, over 60 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “omnichannel customer engagement platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 413 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel customer engagement platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel customer engagement platforms are there based in South Africa?

RevenueBase identified 60 company matches for omnichannel customer engagement platforms associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Digital Solutions Group tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most omnichannel customer engagement platforms?

Johannesburg leads with 18 company records, followed by Cape Town (10) and Durban (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 413 professional contacts with verified work emails tracked across these 60 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

Ready to reach these companies? Verified emails and direct dials for all 60 omnichannel customer engagement platforms based in South Africa. Start with a free account, no credit card.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.