Company lists · Data refreshed September 2026

Top 25 Omnichannel customer engagement platforms based in India

RevenueBase identified 417 company matches for omnichannel customer engagement platforms associated with India as of September 2026 and tracks 42,390 professional contacts across them, including 5,841 with verified work emails. Bangalore is the largest hub.

This list covers company matches for omnichannel customer engagement platforms associated with India, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
417Companies
42,390Contacts tracked
5,841Verified emails
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The 25 largest omnichannel customer engagement platforms based in India

Ranked by team size
Top 25 of 417 company matches for omnichannel customer engagement platforms based in India, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchNoida, IndiaHQ recorded Sep 29, 202610001+7,313 contacts →

Exact match

“We are an end-to-end Customer Experience (CX) solutions provider offering omni-channel solutions along various customer interaction touch-points from customer sales and support…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchBhopal, IndiaHQ recorded Sep 29, 20261,001-5,0001,762 contacts →

Exact match

“Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchMumbai, IndiaHQ recorded Sep 29, 20261,001-5,0001,265 contacts →

Exact match

“Netcore offers a Comprehensive Customer Engagement & Experience Suite that empowers marketers to create personalised customer experiences.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchHyderabad, IndiaHQ recorded Sep 29, 20261,001-5,000700 contacts →

Exact match

“Through Tanla Platforms Limited's cloud communications technology, over global enterprises deliver billions of critical customer interactions daily – from vital banking alerts to…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchBangalore, IndiaHQ recorded Sep 29, 20261,001-5,000691 contacts →

Exact match

“Exotel is your AI transformation partner for customer engagement and experience.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchNoida, IndiaHQ recorded Sep 29, 2026201-500669 contacts →

Exact match

“At SquadStack.ai, we build Outcome-Driven Voice AI Agents for Sales.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchJaipur, IndiaHQ recorded Sep 29, 2026501-1,000649 contacts →

Exact match

“We at Girnar Care work towards customer satisfaction and it is also a center of customer excellence.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchMumbai, IndiaHQ recorded Sep 29, 202651-200553 contacts →

Exact match

“At Futwork, we specialize in omnichannel communication solutions that integrate seamlessly with your business.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchMumbai, IndiaHQ recorded Sep 29, 2026201-500417 contacts →

Exact match

“Karix Mobile empowers enterprises to use mobile to transform their business at all stages of customer life cycle, from acquisition to retention.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchMumbai, IndiaHQ recorded Sep 29, 2026201-500404 contacts →

Exact match

“WebEngage is an advanced Customer Data and Engagement Platform helping consumer brands achieve higher lifetime value and marketing ROI through personalized experiences at scale.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchNoida, IndiaHQ recorded Sep 29, 20261,001-5,000401 contacts →

Exact match

“Mas Callnet is an AI-powered contact center accelerator helping brands turn customer interactions into measurable growth.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchMangalore, IndiaHQ recorded Sep 29, 20261,001-5,000389 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchMumbai, IndiaHQ recorded Sep 29, 2026501-1,000372 contacts →

Exact match

“Loylty Rewardz Mngt.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchGurgaon, IndiaHQ recorded Sep 29, 2026201-500361 contacts →

Exact match

“Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchPune, IndiaHQ recorded Sep 29, 2026501-1,000360 contacts →

Exact match

“Sokrati (Prev.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchBangalore, IndiaHQ recorded Sep 29, 2026201-500340 contacts →

Exact match

“Pelatro is a leading customer engagement solution provider for Telecommunication.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchNoida, IndiaHQ recorded Sep 29, 2026201-500340 contacts →

Exact match

“MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchMumbai, IndiaHQ recorded Sep 29, 2026201-500322 contacts →

Exact match

“Customer Centria is a Global Customer Engagement and Experience Company, which powers Enterprises towards Customer Centricity, enabling them to engage, interact with and delight…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchMumbai, IndiaHQ recorded Sep 29, 202651-200311 contacts →

Exact match

“At Locobuzz, we understand the power of meaningful customer interactions.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchGurgaon, IndiaHQ recorded Sep 29, 2026201-500271 contacts →

Exact match

“Established in 2015, Smartping is a leading enterprise and telecommunications service provider, revolutionizing how pan-India businesses connect and engage with their audiences…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchKochi, IndiaHQ recorded Sep 29, 20261,001-5,000260 contacts →

Exact match

“Eben Telecom, a team with a clear concept of Customer Retention Management was established in the year 1995 in Cochin, the business and financial hub of Kerala.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchBangalore, IndiaHQ recorded Sep 29, 2026501-1,000248 contacts →

Exact match

“On January 19th, 2021, Manthan and RichRelevance merged to form Algonomy.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchBangalore, IndiaHQ recorded Sep 29, 2026201-500235 contacts →

Exact match

“R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organizations to earn customer loyalty every day.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchGurgaon, IndiaHQ recorded Sep 29, 2026501-1,000231 contacts →

Exact match

“Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchChennai, IndiaHQ recorded Sep 29, 2026201-500231 contacts →

Exact match

“Market Simplified is a customer engagement platform provider for financial services companies, specialising in providing experience through Experience Engineering.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 417 omnichannel customer engagement platforms based in India

See the full list, filter by size, metro and specialty, and access 5,841 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel customer engagement platforms based in India at a glance

As of Sep 29, 2026
13.8%Verified-email coverage
101.7Average contacts per company
11-50Median size (employees)
17.5%Largest-city concentration · Bangalore
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
114
11-50
161
51-200
86
201-500
33
501-1,000
11
1,001-5,000
8
10001+
4

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 417 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with India whose business descriptions match “omnichannel customer engagement platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 5,841 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel customer engagement platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel customer engagement platforms are there based in India?

RevenueBase identified 417 company matches for omnichannel customer engagement platforms associated with India as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Cogent E Services tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most omnichannel customer engagement platforms?

Bangalore leads with 73 company records, followed by Noida (35) and Mumbai (32).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 5,841 professional contacts with verified work emails tracked across these 417 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.