Company lists · Data refreshed September 2026
Top 13 Omnichannel customer engagement platforms based in Colombia
RevenueBase identified 45 omnichannel customer engagement platforms headquartered in Colombia as of September 2026 and tracks 1,148 professional contacts across them, including 146 with verified work emails. Bogota is the largest hub.
This list covers omnichannel customer engagement platforms headquartered in Colombia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 29, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 13 largest omnichannel customer engagement platforms based in Colombia
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 162 contacts → | ||||
Partial evidence “Take your customer experiences to another level.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 2 | 154 contacts → | ||||
Indirect evidence “Somos el futuro que soñamos-Unimos lo humano y lo digital -Comunicación omnicanal -Evolucionamos la manera de crear conexiones de verdad -Te ayudamos a crear experiencias…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 3 | 146 contacts → | ||||
Indirect evidence “Desde 2016, Leal ha impulsado el crecimiento de más de 700 empresas latinoamericanas, creando relaciones exitosas entre las marcas y sus clientes.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 4 | 125 contacts → | ||||
Indirect evidence “Somos Ciel®, Ingenio para la Vida, pioneros en el concepto de Atención Inteligente con nuestras marcas registradas Digiturno® y C-Media®.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 5 | 32 contacts → | ||||
Strong evidence “Omnichannel customer experience platform that integrates all communication channels on the cloud.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 6 | 24 contacts → | ||||
Strong evidence “Optimize your communication, manage your data and have your own platform to improve the interaction of your customers through human agents and Chatbots.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 7 | 17 contacts → | ||||
Indirect evidence “ITBX | Contacto Inteligente para Empresas, te permite transformar cada contacto humano digital, en una real estrategia de productividad y efectividad.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 8 | 9 contacts → | ||||
Indirect evidence “Unificamos tus chats de WhatsApp, Instagram, Facebook Messenger, Telegram y Página web en una sola plataforma chat center, además de automatizar la atención de tus canales…” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 9 | 8 contacts → | ||||
Indirect evidence “Conéctate con tus clientes a través de todos los canales que ellos prefieren: Llamadas, Chat y Vídeo, todo desde un solo lugar.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 10 | 8 contacts → | ||||
Indirect evidence “Plataforma amigable y personalizable que te permitirá mejorar tus canales de captura masiva de información con el uso de chats automatizados.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 11 | 5 contacts → | ||||
Indirect evidence “TBit es una plataforma diseñada para que las empresas puedan centralizar, automatizar y entender todo lo que ocurre en sus canales de conversación, como WhatsApp, Instagram y web.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 12 | 3 contacts → | ||||
Indirect evidence “Somos un software omnicanal de comunicaciones integradas, 100% nube.” Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
| 13 | 2 contacts → | ||||
Indirect evidence Source: RevenueBase Database · checked Sep 29, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: omnichannel customer engagement platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names omnichannel customer engagement platforms.
- Partial evidence
- Its own public description names part of omnichannel customer engagement platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name omnichannel customer engagement platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 13 of 45 omnichannel customer engagement platforms based in Colombia
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Omnichannel customer engagement platforms based in Colombia at a glance
As of Sep 29, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Colombia, so it is reported there. Company counts and contact totals on this page are exact for Colombia, over 45 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel customer engagement platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Colombia whose own description of what they do matches “omnichannel customer engagement platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel customer engagement platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among omnichannel customer engagement platforms, and records with no verified work email. Companies headquartered outside Colombia are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 146 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel customer engagement platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many omnichannel customer engagement platforms are there based in Colombia?
RevenueBase identified 45 omnichannel customer engagement platforms headquartered in Colombia as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
MASIV, headquartered in Bogota, tops this list with the largest team on record.
Which city has the most omnichannel customer engagement platforms?
Bogota leads with 18 headquartered companies, followed by Medellin (6) and Cali (5).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 146 verified decision-maker contacts tracked across these 45 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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